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Remote Business Systems Analyst Jobs in Woonsocket, RI

SmithRx

Business Systems Analyst

Boston, MA · On-site +1

The Business Systems Analyst (BSA) will serve as the operational anchor and triage resource for the ... S. Remote Zone A includes the following locations: * San Francisco Bay Area - California * Metro ...

YO AI Labs

Computer Systems Analyst - Remote

Boston, MA · Remote

$60 - $120/hr

Remote (US-Based) Job Overview We are seeking experienced Graphic and UI/UX Designers to create, evaluate, and improve visual designs and user experiences for next-generation AI systems. No prior AI ...

YO AI Labs

Computer Systems Analyst - Remote

Boston, MA · Remote

$60 - $120/hr

Remote (US-Based) Job Overview We are seeking experienced Graphic and UI/UX Designers to create, evaluate, and improve visual designs and user experiences for next-generation AI systems. No prior AI ...

Real Chemistry

Business Analyst

Boston, MA · On-site +1

Reconcile analytical outputs to systems of record, review variances, and proactively identify ... Some positions offer hybrid or remote flexibility, while others require regular in-office presence.

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Remote Business Systems Analyst information

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How much do remote business systems analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote business systems analyst in Woonsocket, RI is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $37.07 and $56.20 per hour, depending on experience, location, and employer.

What is a remote business systems analyst?

A Remote Business Systems Analyst is a professional who evaluates, analyzes, and improves business processes and systems for organizations while working remotely. They serve as a bridge between business stakeholders and IT teams, gathering requirements, designing solutions, and ensuring that technology aligns with business goals. Their responsibilities often include conducting meetings virtually, documenting business needs, and creating workflow diagrams or specifications for system enhancements. By working remotely, they utilize digital collaboration tools to communicate and manage projects effectively. This role is essential in optimizing business operations and supporting digital transformation initiatives.

What does a remote business systems analyst do?

The job duties of a remote business systems analyst include performing analysis of the computer and technology systems of a business. In this career, you work from home to assess a company’s technology needs, operations, and practices. Your responsibilities include analyzing needs and offering solutions that improve business efficiency and performance. You report your findings and advise company management. You also support the efforts of a company to align their tech and computer program usage with their strategies and goals.

What are the key skills and qualifications needed to thrive as a remote business systems analyst, and why are they important?

To thrive as a Remote Business Systems Analyst, you need strong analytical abilities, experience in requirements gathering, and a relevant degree in business, information systems, or a similar field. Familiarity with tools like SQL, Microsoft Visio, project management software, and certifications such as CBAP or PMI-PBA are commonly required. Exceptional communication, problem-solving, and self-management skills help you collaborate effectively with diverse, distributed teams. These skills ensure accurate translation of business needs into technical solutions and smooth project delivery in a remote environment.

How does a remote business systems analyst typically collaborate with cross-functional teams despite working offsite?

As a Remote Business Systems Analyst, effective collaboration is achieved through regular virtual meetings, shared project management tools, and clear documentation. You’ll frequently work with stakeholders from IT, operations, and business units using platforms like Zoom, Slack, and Jira to gather requirements, discuss solutions, and refine processes. Building strong communication skills and proactively reaching out to team members are key to ensuring project alignment and overcoming the challenges of remote work. Often, successful analysts schedule recurring check-ins and maintain detailed records to keep everyone informed and engaged.

What is the difference between Remote Business Systems Analyst vs Remote Data Analyst?

AspectRemote Business Systems AnalystRemote Data Analyst
Required CredentialsBachelor's in Business, IT, or related; certifications like CBAP or CCBABachelor's in Statistics, Mathematics, or related; certifications like CAP or Microsoft Data certifications
Work EnvironmentCollaborates with IT and business teams to improve systemsAnalyzes data sets to identify trends and insights
Employer & Industry UsageUsed in IT, finance, healthcare, and consulting firmsCommon in finance, marketing, healthcare, and tech companies

The Remote Business Systems Analyst focuses on analyzing and improving business systems and processes, working closely with IT teams. In contrast, the Remote Data Analyst primarily interprets data to support decision-making. While both roles require analytical skills and relevant certifications, their core responsibilities and industry applications differ.

More about Remote Business Systems Analyst jobs

What are the most commonly searched types of Business Systems Analyst jobs in Woonsocket, RI?

The most popular types of Business Systems Analyst jobs in Woonsocket, RI are:

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For Remote Business Systems Analyst jobs in Woonsocket, RI, the most frequently searched job titles are:

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The top searched job categories for Remote Business Systems Analyst jobs in Woonsocket, RI are:

Remote Business Systems Analyst jobs near you
Infographic showing various Remote Business Systems Analyst job openings in Woonsocket, RI as of June 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,654 per year, or $47.4 per hour.

Business Systems Analyst

Boston, MA • On-site, Remote

SmithRx
Health Care and Social Assistance • 201 - 500 employees
Learn more about SmithRxexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Business Systems Analyst (BSA) will serve as the operational anchor and triage resource for the Business Systems team. This individual is responsible for establishing, scaling, and managing the Jira intake queue for business system enhancements and support tickets coming from Sales, Marketing, Revenue Operations, Account Management, Customer Support, and Product/Engineering.

The ideal candidate has sharp systems-thinking abilities, SaaS tools experience, strong Salesforce administration skills, and a proven track record of triaging incoming requests, analyzing technical feasibility, defining clear acceptance criteria, and prioritizing work in an active fast-moving and agile environment.

What you will do:

  • Own the end-to-end Jira intake process, evaluating new requests, resolving ambiguity, assessing system feasibility, and routing issues efficiently to keep the Business Systems queue organized.
  • Translate loose user feedback and broad stakeholder pain points into deeply detailed, technical Jira user stories with precise acceptance criteria.
  • Execute hands-on Salesforce administration (Flows, validation rules, page layouts, user security, and data management) to implement approved ticket requests.
  • Oversee and troubleshoot integrations between Salesforce and critical third-party tooling such as Five9, Ironclad, and DocuSign.
  • Run backlog grooming and sprint planning sessions, collaborating with technical leads to balance hotfixes/bugs with long-term strategic projects.
  • Proactively manage stakeholder expectations, providing transparent updates on ticket status, SLAs, delays, and releases.
  • Build robust Salesforce reports and dashboards to give key business units real-time visibility into their processes.
  • Write clear Standard Operating Procedures (SOPs) and technical documentation so that system changes are easily understood and auditable.

What you will bring to SmithRx:

  • Bachelor's degree or equivalent experience
  • 4+ years of relevant experience
  • 2+ years of experience actively managing, triaging, and scaling Jira service desks, engineering backlogs, or similar ticketing workflows.
  • Experience configuring or maintaining third-party tools integrated with Salesforce (e.g., Five9, DocuSign, Ironclad).
  • Proven ability to quickly categorize urgent bugs, system enhancements, and general questions while identifying downstream technical impacts.
  • Ability to create reports and dashboards to support business decision-making.
  • Strong analytical and problem-solving skills, with the ability to gather and translate business requirements into technical solutions.
  • The ability to push back gracefully on stakeholders, explain complex system limitations in plain English, and bridge the gap between business needs and engineering constraints.
  • Excellent communication skills and experience collaborating with cross-functional teams.

What SmithRx Offers You: 

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
  • Flexible Spending Benefits 
  • 401(k) Retirement Savings Program 
  • Short-term and long-term disability
  • Discretionary Paid Time Off 
  • Paid Company Holidays
  • Wellness Benefits
  • Commuter Benefits 
  • Paid Parental Leave benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

Location: U.S. Remote

Zone A includes the following locations:

  • San Francisco Bay Area - California
  • Metro New York City - Connecticut, New Jersey, New York and Pennsylvania
Zone A Pay Range
$112,200—$132,000 USD

Zone B includes the following locations:

  • California - outside of San Francisco Bay Area
  • Metro Denver / Boulder - Colorado
  • Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia
  • Metro Boston / Cambridge - Massachusetts and New Hampshire
  • Metro Austin - Texas
  • Metro Seattle - Washington
Zone B Pay Range
$102,900—$121,000 USD

Zone C includes all other locations not listed above, including:

  • Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming
  • Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia
Zone C Pay Range
$93,500—$110,000 USD

Compensation & Benefits

  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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