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Network Solutions Engineer - Field Services (San Diego Area)

Full-Time | Competitive Compensation + Benefits

About GigaKOM

For more than 15 years, GigaKOM has delivered enterprise-level IT solutions to California K-12 school districts, higher education institutions, state and local agencies, and commercial organizations. Through partnerships with leading manufacturers and distributors, we provide secure, scalable networking, wireless, security, and infrastructure solutions across the state.

As we expand our presence in California, we are seeking aNetwork Solutions Engineer - Field Services based in the San Diego Area to support both client implementations and strategic technical engagements. This role combines remote flexibility with on-site client support as needed throughout the region.

In addition to hands-on deployment responsibilities, this position works closely with the Sales Team during the pre-sales process-participating in discovery meetings, validating technical requirements, and helping design practical, scalable solutions aligned with client objectives. The Network Solutions Engineer will assist in developing solution architectures, reviewing configurations, and providing technical expertise during proposal development.

The role also includes supporting and executing Proof of Concept (PoC) environments, pilot deployments, and technical demonstrations to validate solution performance and ensure alignment with customer expectations. As a trusted technical advisor, this individual will consult directly with IT leaders and stakeholders to assess current infrastructure, recommend improvements, and guide long-term modernization strategies.

This is a highly collaborative, client-facing position ideal for an engineer who enjoys bridging technical execution with consultative solution design.

What You'll Do

Implement & Deploy Network Solutions

• Install, configure, and support enterprise switching, routing, wireless, and security solutions
• Perform system upgrades, migrations, and infrastructure rollouts
• Execute implementation plans aligned with approved designs
• Ensure solutions are deployed according to manufacturer best practices

Pre-Sales Engineering & Technical Consulting

• Participate in client discovery sessions with Account Executives
• Validate technical requirements and recommend appropriate architectures
• Assist with bill of materials (BOM) development and configuration review
• Provide technical input for proposals, RFP responses, and solution documentation
• Deliver technical presentations and whiteboard sessions

Proof of Concept & Solution Validation

• Design and execute PoC and pilot deployments
• Validate solution performance, scalability, and security
• Troubleshoot and refine configurations prior to full deployment
• Provide post-PoC recommendations and optimization guidance

Field Services & Client Support

• Provide on-site technical support and troubleshooting
• Conduct site assessments and infrastructure evaluations
• Maintain strong client relationships during and after implementation
• Deliver knowledge transfer and post-deployment support

Documentation & Continuous Improvement

• Maintain accurate technical documentation
• Provide feedback to sales and engineering teams based on field experience
• Stay current on product updates, certifications, and best practices

Qualifications

• 8+ years of experience in networking or infrastructure engineering
• Experience supporting enterprise-level deployments
• Strong hands-on experience with switching, routing, wireless, and network security
• Experience supporting pre-sales or client-facing technical engagements
• Excellent troubleshooting and problem-solving skills
• Strong communication and presentation abilities

Preferred Experience

• Experience supporting California SLED or K-12 clients
• Hands-on experience with Cisco, HPE, Aruba, Extreme Networks, and similar platforms
• Relevant certifications (CCNA, CCNP, Aruba, or equivalent)
• Experience participating in RFP processes and competitive solution positioning

Compensation & Benefits

• Competitive base salary
• Performance-based incentives
• Medical and dental coverage
• Paid vacation and sick leave
• Retirement plan
• Professional development and certification support

Why Join GigaKOM?

• Established reputation in California's public sector and enterprise markets
• Strong manufacturer and distributor partnerships
• Growing San Diego regional presence
• Diverse and impactful infrastructure projects
• Collaborative sales and engineering environment
• Long-term career growth opportunity