Remote Biotech Operations Manager Jobs in Novi, MI

# Operations Manager (Remote)

**Salary:** $700-$1,000+ per week

**Location:** Remote (Work From Anywhere)

**Schedule:** 7 Days Per Week | Minimum 5 Hours Active Daily

## About the Position

We are hiring **one Operations Manager** to oversee the daily operations of SpeedyCleans.

This is **not** a typical customer service job. You will be responsible for making sure the business runs smoothly every single day. You will oversee scheduling, dispatching, customer communication, technician confirmations, recruiting, and problem solving.

Our company is growing rapidly, and we need someone who can take ownership of operations while we expand from multiple states to nationwide.

If you enjoy fast-paced work, solving problems, leading people, and using technology to build something big, this could be a long-term career.

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## Compensation

- **$700/week guaranteed salary**

- Performance bonuses bringing total compensation to **$1,000+/week**

- Paid 2-week training directly with the owner

- Significant advancement opportunities as the company grows

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## Schedule

This position requires daily involvement.

- Available **7 days per week**

- Minimum **5 active hours per day**

- Flexible schedule, but operations must always be covered

- Must be available to respond to issues throughout the day

This is a management position. Our customers and technicians rely on us every day of the week, so consistency is critical.

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# Responsibilities

You will oversee the entire operation, including:

- Managing daily business operations

- Confirming technician arrivals

- Ensuring every appointment is covered

- Dispatching cleaners

- Handling customer complaints professionally

- Solving scheduling conflicts

- Recruiting new cleaners

- Qualifying applicants over the phone

- Following up with applicants

- Monitoring technician performance

- Communicating with customers through calls and text messages

- Monitoring multiple software systems

- Troubleshooting problems before they become larger issues

- Working alongside AI tools and automation systems

- Improving processes as the company grows

This position involves **heavy phone calls, texting, monitoring schedules, and making decisions throughout the day.**

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# Qualifications

We're looking for someone who:

- Has management or leadership experience

- Has dispatch or scheduling experience (preferred)

- Is comfortable handling upset customers

- Can make difficult decisions confidently

- Learns software quickly

- Is highly organized

- Is dependable

- Can multitask without losing attention to detail

- Is comfortable using AI tools like ChatGPT

- Thinks independently and solves problems without constant direction

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# Requirements

- Reliable computer

- Reliable high-speed internet

- Quiet workspace

- Excellent phone skills

- Strong written communication

- Professional attitude

- Ability to stay organized in a fast-moving environment

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# Training

You will receive **two weeks of paid, one-on-one training directly with the owner.**

By the end of training, our goal is for you to confidently oversee daily operations with minimal supervision.

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# Growth Opportunity

We are building something much bigger than a local cleaning company.

Our vision is to expand across the United States, and we are looking for someone who wants to grow alongside us.

If you're looking for a long-term leadership opportunity where your work truly matters and your income can grow with the business, we'd love to hear from you.

**If you're organized, calm under pressure, tech-savvy, and ready to help lead a rapidly growing company, apply today.**