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Remote Biological Technical Support Jobs (NOW HIRING)

Pernix Group, Inc.

Technical Support Analyst

Lombard, IL · On-site +1

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Point Broadband

Supervisor, Technical Support

Supervisor, Technical Support Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote Summary: This position is ...

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

Absorb Software

Technical Support Specialist

What you'll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Absorb

Technical Support Specialist

Gibsonton, FL · Remote

What you\'ll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

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Remote Biological Technical Support information

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$14

$26

$44

How much do remote biological technical support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote biological technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Biological Technical Support vs Remote Laboratory Technician?

AspectRemote Biological Technical SupportRemote Laboratory Technician
CredentialsBiological or related degrees, certifications in lab techniquesSimilar degrees, often with specific lab certifications
Work EnvironmentRemote, providing technical support, troubleshooting, and consultationRemote, assisting with lab procedures, data analysis, and sample management
Employer & Industry UsageBiotech, pharma, research firmsResearch institutions, biotech companies, diagnostic labs
Search & Comparison IntentUnderstanding roles, qualifications, remote support jobsSimilar roles, technical support, lab work from home

Remote Biological Technical Support and Remote Laboratory Technician roles share similar educational backgrounds and industry usage. However, the former focuses on providing remote technical assistance and troubleshooting, while the latter involves more direct lab-related tasks, often with a focus on sample handling and data analysis. Both roles are essential in biotech and research sectors, with overlapping skills but different daily responsibilities.

How does a Remote Biological Technical Support professional collaborate with laboratory teams and clients while working offsite?

Remote Biological Technical Support professionals frequently interact with laboratory teams and clients via video conferencing, email, and specialized support platforms. They provide guidance on equipment operation, troubleshoot technical issues, and may assist with data interpretation. Effective communication skills are essential, as the role requires translating complex biological concepts into clear, actionable advice. Collaboration is often structured through scheduled meetings and real-time chat support, ensuring that remote specialists remain closely integrated with onsite teams.

What is a Remote Biological Technical Support specialist?

A Remote Biological Technical Support specialist provides technical assistance and troubleshooting for biological products, equipment, or software from a remote location. They help customers solve issues related to laboratory instruments, biological assays, data analysis, or scientific software by phone, email, or online platforms. These professionals often work for biotech companies, research organizations, or scientific suppliers and need a strong background in biology or a related field, as well as excellent communication skills. Their role ensures that clients can efficiently use and maintain complex biological technologies, even without in-person support.

What are the key skills and qualifications needed to thrive as a Remote Biological Technical Support, and why are they important?

To thrive as a Remote Biological Technical Support, you need a solid background in biology or life sciences, strong problem-solving abilities, and often a relevant degree or laboratory experience. Familiarity with lab information management systems (LIMS), remote troubleshooting tools, and possibly certifications in laboratory technology are typically required. Exceptional communication, patience, and customer service orientation help build rapport and resolve clients’ technical issues efficiently. These skills ensure accurate support, foster client trust, and enable effective problem resolution from a distance.
Infographic showing various Remote Biological Technical Support job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 5% Part Time, 5% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Analyst

TestHiring

Denver, CO • Remote

Full-time

Posted 13 days ago

Job description

About GOLFTEC Enterprises: GOLFTEC Enterprises is a dynamic, technology-driven leader in the golf industry, uniting two premier brands—GOLFTEC and SKYTRAK—with a shared mission: to help people play better golf. GOLFTEC, the world leader in golf instruction, leverages proprietary swing motion capture technology, OptiMotion, to deliver data-driven coaching and measurable improvement. By providing instant, actionable feedback, GOLFTEC empowers Coaches and Students to accelerate learning and maximize performance. SKYTRAK, the most popular consumer launch monitor and golf simulator, brings professional-grade analytics and immersive play experiences to golfers everywhere. Its innovative technology helps players track performance, practice with purpose, and enjoy the game year-round. Together, GOLFTEC Enterprises is redefining how golf is taught, practiced, and experienced. We combine cutting-edge technology, industry expertise, and a passion for innovation to create meaningful impact—for golfers, employees, and the future of the game. Role Overview: We’re looking for a Remote Technical Support Analyst who loves solving problems and providing exceptional customer experiences. You’ll be the first line of technical assistance for our clients, helping troubleshoot issues, guiding users, and ensuring smooth operation of our systems. If you enjoy helping people and making technology work for them, this role is perfect for you. Key Responsibilities: Respond to technical inquiries via email, chat, and phone in a timely and professional manner. Troubleshoot software, hardware, and network issues for clients or internal teams. Document incidents, solutions, and knowledge base articles to improve support processes. Collaborate with engineering and IT teams to escalate and resolve complex technical issues. Maintain a positive and proactive approach to customer service. Identify recurring technical problems and suggest process improvements. Requirements: Proven experience in technical support, IT helpdesk, or related roles. Strong problem-solving skills and ability to troubleshoot technical issues remotely. Excellent verbal and written communication skills. Familiarity with Windows, Mac, and common business software. Knowledge of networking, cloud services, or SaaS platforms is a plus. Comfortable working independently in a remote environment and managing multiple priorities.

This is a remote position.

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