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How much do remote bilingual spanish jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote bilingual spanish in Decatur, GA is $12.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $11.73 per hour, depending on experience, location, and employer.

What are the typical daily tasks for a Remote Bilingual Spanish employee?

As a Remote Bilingual Spanish employee, your daily tasks will often include communicating with clients or customers in both Spanish and English via phone, email, or chat, translating documents or conversations, and updating client information in company systems. Depending on the employer, you may also provide support in areas such as customer service, technical assistance, or teaching, all while working from a home-based environment. Collaboration with remote team members and reporting to supervisors through virtual meetings are also common aspects of the role. This variety keeps the job engaging and helps develop your communication and organizational skills in a dynamic, multicultural setting.

What is a Remote Bilingual Spanish job?

A Remote Bilingual Spanish job is a position that requires fluency in both Spanish and English while allowing you to work from home or any remote location. These jobs are common in customer service, translation, interpretation, sales, and support roles. Responsibilities typically include communicating with Spanish and English-speaking clients, handling inquiries, translating documents, or providing assistance in both languages. Strong language skills, cultural awareness, and proficiency with remote work tools are often required.

What are the key skills and qualifications needed to thrive in the Remote Bilingual Spanish position, and why are they important?

To thrive as a Remote Bilingual Spanish professional, you need fluency in both Spanish and English, along with strong written and verbal communication skills and relevant experience in the field, such as customer service, translation, or educational support. Familiarity with common remote work tools like CRM platforms, email systems, and video conferencing software is often required, while certifications in Spanish proficiency or translation can be advantageous. Outstanding interpersonal skills, cultural awareness, adaptability, and self-motivation help individuals excel in a virtual team environment. These capabilities are vital for meeting employer expectations, facilitating clear communication, and ensuring productive remote collaboration with colleagues and clients.

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Remote Bilingual Spanish jobs near you
Infographic showing various Remote Bilingual Spanish job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $26,121 per year, or $12.6 per hour.

Remote Bilingual (Spanish) Customer Service Account Representative

Dan Barracliff - State Farm Agency

Decatur, GA • Remote

$15.25 - $19/hr

Full-time

Re-posted 9 days ago

Job description

POSITION OVERVIEW

The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.

Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.

ABOUT US

Our Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.

Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.

OBJECTIVES

SERVICE ACTIVITY TARGETS

You are responsible for following the roadmap to hit our retention targets:

  • Answer 50+ inbound calls per day
  • 2+ hours of daily talk time
  • 2 cross-sell products pivoted to the sales team per day

CUSTOMER PROTECTION & RELATIONSHIP MANAGEMENT

  • Ensure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.
  • Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriate
  • Deliver world-class service in every customer interaction, maintaining trust and confidence

OPERATIONAL DISCIPLINE AND ACCURACY

You are responsible for upholding team and individual standards in the following manner:

  • Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or less
  • Maintain precise records and documentation in CRM and internal systems
  • Execute service workflows consistently, ensuring follow-up and task completion
  • Monitor processes to prevent errors or lapses before they impact the customer experience
  • Partner with sales to ensure seamless handoffs and transitions, minimizing customer disruption

COLLABORATION AND TEAM INTEGRATION

  • Communicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutions
  • Contribute solutions, not problems, in all team interactions
  • Participate in coaching, process improvements, and team meetings to strengthen overall execution
  • Uphold agency standards and culture, demonstrating reliability, professionalism, and positive energy

PERSONAL AND PROFESSIONAL EXCELLENCE

  • Maintain high standards for personal accountability and follow-through
  • Demonstrate resilience and adaptability in high-pressure situations
  • Seek ongoing learning opportunities to improve technical, service, and operational skills
  • Model elite execution and reliability for teammates across the agency

CORE COMPETENCIES

  • Customer-centric mindset
  • Emotional intelligence
  • Retention focus
  • Process discipline
  • Accuracy and attention to detail
  • Problem solving
  • Strong listener and communicator
  • Ownership and accountability
  • Coachability
  • Sales driven
  • Growth driven
  • Reliability
  • Resilience and adaptability
  • Cultural alignment

EDUCATION AND EXPERIENCE

We are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.

Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.

PHYSICAL REQUIREMENTS

You are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.

We are well-versed in rising desks and walking pads and will make recommendations upon request.

You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.

COMMITMENT TO DIVERSITY

At Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.

We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.

Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.

APPLY NOW

If this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.

Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.

We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.