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How much do remote bilingual scheduler jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote bilingual scheduler in Jacksonville, FL is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Bilingual Scheduler, and why are they important?

To thrive as a Remote Bilingual Scheduler, you need strong organizational skills, fluency in at least two languages, and experience in scheduling or administrative support. Familiarity with scheduling software like Microsoft Outlook, Google Calendar, or industry-specific platforms is typically required, along with reliable internet connectivity. Outstanding communication, problem-solving, and multitasking abilities help you effectively coordinate appointments and handle client interactions across language barriers. These competencies ensure efficient scheduling, minimize misunderstandings, and provide excellent service to diverse clients in a remote work environment.

How does a Remote Bilingual Scheduler typically collaborate with healthcare providers and patients across different time zones?

As a Remote Bilingual Scheduler, you will regularly coordinate appointments between patients and healthcare providers, often managing schedules across various time zones. Effective communication skills and attention to detail are crucial, as you’ll need to confirm availability, navigate scheduling conflicts, and relay information accurately in both languages. Utilizing scheduling software and clear communication protocols helps ensure smooth collaboration. You may also participate in regular virtual meetings with your team to discuss scheduling trends and resolve complex cases.

What is a Remote Bilingual Scheduler?

A Remote Bilingual Scheduler is a professional who manages appointments, meetings, or service schedules for organizations or clients, while working remotely and communicating in two or more languages. Their duties often include coordinating calendars, confirming appointments, and handling scheduling conflicts, all while assisting clients or team members in multiple languages. This role is essential in businesses that serve diverse populations or have international operations, ensuring smooth communication and efficient scheduling regardless of language barriers.

What is the difference between Remote Bilingual Scheduler vs Remote Medical Scheduler?

AspectRemote Bilingual SchedulerRemote Medical Scheduler
CredentialsHigh school diploma; bilingual proficiency (e.g., English/Spanish)High school diploma; familiarity with medical terminology
Work EnvironmentRemote, often from home, in healthcare or customer service settingsRemote, healthcare clinics or hospitals, scheduling patient appointments
Employer & IndustryHealthcare providers, clinics, insurance companiesHospitals, clinics, healthcare facilities
Common Search & ComparisonFocuses on language skills and scheduling in healthcareFocuses on medical appointment coordination and administrative tasks

The main difference is that a Remote Bilingual Scheduler requires language skills in addition to scheduling experience, often working in diverse healthcare settings. A Remote Medical Scheduler primarily handles appointment scheduling within healthcare facilities, usually without the bilingual requirement. Both roles are remote and involve healthcare industry knowledge, but the bilingual aspect distinguishes the Remote Bilingual Scheduler.

What are popular job titles related to Remote Bilingual Scheduler jobs in Jacksonville, FL? For Remote Bilingual Scheduler jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual Scheduler jobs in Jacksonville, FL look for? The top searched job categories for Remote Bilingual Scheduler jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Remote Bilingual Scheduler jobs? Cities near Jacksonville, FL with the most Remote Bilingual Scheduler job openings:
Remote Bilingual Scheduler jobs near you
BILINGUAL Healthcare Customer Service Specialist- (REMOTE)

BILINGUAL Healthcare Customer Service Specialist- (REMOTE)

GetixHealth

Orange Park, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

GetixHealth rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

334th of 424 rated business services

Job description

Are you the type of person who loves solving problems, bringing smiles to people’s faces, and making a positive impact every day?

If so, GetixHealth wants YOU! We’re looking for Customer Service Representatives who take pride in their work, show initiative even when no one is watching, and understand that the quality of their work reflects who they are.

Successful candidates are thoughtful, detail-oriented, and communicative. They are proactive, professional, well-spoken, polite, and accountable—both to themselves and to others. If you enjoy helping people and thrive in a fast-paced environment, this role is for you.

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Position Overview:

As a Bilingual Customer Service Representative at GetixHealth, you will be on the front lines of delivering exceptional service and support to patients and clients. Your primary responsibility is handling high-volume inbound and outbound calls related to billing, payments, medical claims, benefits, and coverage.

You’ll use established procedures and tools to resolve inquiries efficiently and with empathy—ensuring compliance, accuracy, and customer satisfaction in every interaction. This is a high-impact, fast-paced role ideal for someone who thrives in a collaborative team environment.

Key Responsibilities:

  • Must be bilingual (Spanish)

  • Position is Remote (must pass internet speed test) * yes- we provide the equipment

  • Handle 60+ inbound and outbound calls per day related to billing, payments, medical claims, and coverage questions.

  • Respond to telephone inquiries using standard procedures and scripts.

  • Gather required information, research account details, and resolve customer concerns accurately and promptly.

  • Clearly explain billing information, insurance benefits, and available services to patients.

  • Assess patient needs and provide appropriate solutions or escalate issues when necessary.

  • Schedule work to ensure optimal call coverage and maintain daily productivity.

  • Collaborate with leadership and peers using screen-sharing tools to support real-time problem-solving and performance goals.

  • Support department initiatives and contribute to continuous improvement efforts.

  • Maintain strict adherence to HIPAA regulations and confidentiality policies.

  • Assist with department goals and recommend improvements to enhance efficiency.

  • Perform other duties as assigned to support the team and organizational success.

Education & Experience:

  • Must be bilingual (Spanish)

  • High School Diploma or GED required; additional education is a plus.

  • 1–2 years of customer service experience required.

  • Healthcare, insurance, or medical collections experience preferred.

  • Familiarity with Medicaid, Medicare, Workers’ Compensation, and liability claims preferred.

  • Basic understanding of medical terminology and the healthcare revenue cycle.

  • Proven experience working with multiple systems and databases in a fast-paced environment.

Skills & Qualities:

  • Strong verbal, written, and interpersonal communication skills.

  • Excellent problem-solving abilities with a calm, empathetic approach.

  • High attention to detail and accuracy.

  • Ability to work independently and collaboratively to meet and exceed performance goals.

  • Comfort using Microsoft Office Suite and adapting to new technologies.

  • Bilingual abilities are a plus.

  • Strong attendance and reliability.

Schedule & Compensation:

  • Schedule: Monday–Friday
    Hours: 9:00 AM – 6:30 PM CST (Hours adjusted for Pacific and Mountain Time Zones) Applicants in Pacific or Mountain Time Zones Preferred

  • Pay Rate: $18.00/hour + Quarterly bonus eligible

Benefits & Incentives:
    • Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
    • Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
    • 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following three (3) months of continuous service.
    • Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
    • Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.

Note: This job description outlines the primary duties and qualifications of the role and is not intended to be an exhaustive list of responsibilities.

GetixHealth is an Equal Opportunity and E-Verify Employer.

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