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Remote Bilingual Customer Service Representative Jobs in Nebraska

Remote Spanish Bilingual Customer Service

Lincoln, NE ยท Remote

$13.50 - $17/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Remote Spanish Bilingual Customer Service

Bellevue, NE ยท Remote

$14.75 - $18.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Remote Spanish Bilingual Customer Service

Omaha, NE ยท Remote

$14.75 - $18.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Provide consecutive interpretation services between English and Italian (medical, legal, customer ... Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Omaha, NE ยท Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Customer Representative

Boys Town, NE ยท Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Representative

Boys Town, NE ยท Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Remote Customer Service Specialist

Omaha, NE ยท On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Bilingual Customer Service Representative information

See Nebraska salary details

$9

$16

$24

How much do remote bilingual customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote bilingual customer service representative in Nebraska is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.88 per hour, depending on experience, location, and employer.

What is a remote bilingual customer service representative?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by remote bilingual customer service representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What are the most commonly searched types of Bilingual Customer Service Representative jobs in Nebraska?

The most popular types of Bilingual Customer Service Representative jobs in Nebraska are:

What are popular job titles related to Remote Bilingual Customer Service Representative jobs in Nebraska?

For Remote Bilingual Customer Service Representative jobs in Nebraska, the most frequently searched job titles are:

What cities in Nebraska are hiring for Remote Bilingual Customer Service Representative jobs?

Cities in Nebraska with the most Remote Bilingual Customer Service Representative job openings:

Infographic showing various Remote Bilingual Customer Service Representative job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Customer Service Representative (Bilingual)

Omaha, NE โ€ข On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business. This position requires the associate to gain knowledge and stay current of all procedures, products and programs to ensure department standards and guidelines are met. Regular, on-time attendance is an essential function of this role.

Now Hiring: Spanish Bilingual Customer Service Representative I
We are looking for a Spanish bilingual Customer Service Representative I to join our Specialty Service team. In this role, you will be the first point of contact for new and existing customers, helping answer insurance-related questions and delivering a positive, professional customer experience. This position is a great fit for someone who enjoys helping people, communicates clearly in both English and Spanish, and can build trust with customers while supporting long-term relationships and renewal business. Regular, on-time attendance is an essential function of this role.

What You'll Do:

  • Serve as a helpful, professional first point of contact for customers with insurance questions.
  • Communicate clearly and effectively with customers in both English and Spanish.
  • Work to resolve customer concerns on the first call whenever possible and escalate appropriately when needed.

Customer Service Representatives are expected to stay current on procedures, products, and programs to meet department standards, including schedule adherence, quality assurance, first contact resolution, average talk time, average handle time, average speed of answer, and coding accuracy.

What We're Looking For:

  • Fluency in both English and Spanish, with the ability to assist customers professionally in both languages.
  • A customer-first mindset and dedication to creating a positive service experience.
  • Strong phone communication skills and a professional, calm approach to customer conversations.
  • Comfort working in a fast-paced call center environment while navigating multiple systems.
  • Willingness to learn insurance products, procedures, and systems/applications.
  • Reliability, accountability, and strong attention to detail.
  • Prior customer service experience is preferred, especially in a high-volume phone or service center environment.

Requirements:

  • This position does not require a Property & Casualty Insurance license
  • High school diploma or equivalent; some college is a plus!
  • 1 or more years of prior customer service experience preferred
  • Demonstrated job stability and attendance records
  • Solid computer, grammar and multi-tasking skills
  • Comfort with a high-volume service center.

About the Specialty Service Team:

  • Support Specialty Insurance customers, including areas such as childcare, pest control, janitorial, wholesale, and workers' compensation.
  • Work in a remote call center setting with an average of 50-80 inbound calls per day.
  • Join an hourly team of approximately 51 staff members and work with 2-3 systems to support customer needs.
  • Location: Remote if outside of Markel office. If within radius of office, then Hybrid schedule of 2 days remote, 3 days in the office.
  • Core Hours: 7:00am - 7:00pm CST, Monday - Friday based on time zone.

Compensation:

  • $21.50/hr for Spanish bilingual candidates without a P&C license.
  • $23/hr for Spanish bilingual candidates with a qualifying 220 P&C license.

P&C License Information:
A Property & Casualty Insurance license is required for this position. The qualifying license is a 220 License, also known as a General Lines Agent License, for Florida. This is a comprehensive P&C insurance license that allows agents to sell and manage a wide range of commercial and personal property and casualty insurance products.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure,demonstratedcompetencies, geographic location, and other factors. The national average salary range for theCustomer Service Representativeis $21.50- $23with 5% incentive.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to therarecruiting@markel.com.

No agencies please.