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JLL - Americas Nexus Regional Insights & Enablement Lead

As we transform intoNexusto lead our industry and drive Accelerate 2030 imperatives, the Regional Insights & Enablement Lead is a pivotal role. This position will be accountable for delivering world-class business intelligence, governance standards, and strategic support that protects and grows client relationships across the region. The role sits within the Nexus function, which serves as Work Dynamics' intelligence engine and governance backbone-driving profitable growth, operational excellence, and transformational client relationships.

Strategic Leadership & Organizational Influence

• Lead with an Accelerate 2030 mindset, proactively identifying where Nexus can expand influence, close capability gaps, and build lasting organizational strength across the AMER portfolio.
• Shape regional strategy in partnership with Division Presidents and Managing Directors, translating Nexus imperatives into actionable account-level plans with measurable outcomes.
• Serve as a visible change agent and ambassador for Nexus, building trust and credibility with senior stakeholders and ensuring the Nexus value proposition is understood and embraced across the organization.
• Collaborate across various functions, business lines, and account management leadership to identify and accelerate growth opportunities, while equally focused on improving client relationships

Business Intelligence Insights & Reporting

• Own regular reporting cadence focused on areas such as renewal reporting, share of wallet analysis, and organic growth opportunities
• Key contributor to quarterly executive reporting on high-visible themes such as Top 30 client performance and frequent Renewal updates
• Provide growth plan progress updates and commercial market intelligence updates
• Generate NPS insights and action plan updates to improve client satisfaction and reduce renewal risk

Key Project Management

• Oversee and challenge Account Business Plan process for respective divisions
• Lead Client Voice involvement, inclusive of identifying enrollees, measuring progress, curating reports and insights, and delivering action items for non-promoters
• Champion and lead Accelerate 2030 initiatives; act as conduit between Global Strategy and localized execution plan
• Lead visible governance initiatives such as Data Quality and Integrity to Best-in-class Quarterly Business Reviews

Cross-Regional & Nexus Leadership Collaboration

• Serve as a key member of the Nexus regional leadership team, contributing to global Nexus strategy and sharing best practices across AMER, EMEA, and APAC.
• Represent the AMER region in Nexus leadership forums, synthesizing regional intelligence into global insights and ensuring regional priorities are reflected in Nexus-wide programs.
• Partner with the Head of Nexus and peer regional leads to ensure consistency in governance frameworks, reporting standards, and enablement programming across regions.
• Contribute to Nexus-wide initiatives such as the APEX training program, BI automation roadmap, and L&D strategy, acting as regional champion and implementation lead for these programs in AMER.

Account Management and Cross-Organizational Stewardship

• Governance in key business intelligence routines such as organic growth opportunities, white space pipelines, renewals and quarterly business reviews
• Lead Account Director onboarding through strategic interactions and AI-enabled learnings
• Facilitate regional monthly AD calls ensuring relevant content and communications
• Ad-hoc support in support of client and leadership escalations and requests
• Partner with Finance on growth objectives, opportunities, and data quality

• Collaborate with Marketing on Client NPS and action plans through regular touchpoints
• Work with HR on L&D initiatives and contribute to succession planning

• Bachelor's degree business, analytics, finance, or a related field
• 8+ years of leadership experience with a proven track record in complex problem-solving, project execution, and working closely with executive leadership.
• Deep business acumen and understanding of operational, financial, and market dynamics within a large, matrixed organization
• Exceptional communication skills across all mediums and audiences, with the ability to command respect and drive consensus in high-level meetings
• Strong client focus with ability to build and maintain effective relationships across diverse stakeholder groups
• Strong cultural alignment: unwavering ethical standards, drives excellence, and innately collaborative
• Advanced analytical skills, transforming data into actionable insights that inform strategy and execution
• Strategic thinking and results-driven mindset, with the ability to translate business challenges into effective solutions
• Outstanding project management capabilities, including experience leading cross-functional initiatives and managing change
• Strong degree of self-awareness and emotional intelligence to establish trust and build relationships

• MBA or comparable advanced degree that provides the strategic leadership framework needed for this senior role
• Proven ability to challenge the status quo, drive change, and think "outside the box"
• Proven ability to build productive relationships with executive stakeholders, demonstrating professional presence and executive gravitas
• Experience navigating complex organizational structures and influencing decision-making processes
• Experience in client account planning, account management and data governance

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.