Remote Behavioral Health Jobs in Toronto, ON (NOW HIRING)

Please note: this is an open posting to be considered for future positions (on a remote, contract, hourly basis). EST candidates or ability to work EST hours preferred.

Please apply by filling out the questionnaire linked here to be considered (no other applications will be considered)

Crowdlinker is an end-to-end digital product studio based in Toronto and Barcelona with a relentless focus on our customers. We connect people through technology by being the strongest link between companies, their ideas, and their clients. We do so by excelling at digital strategy, creative design, full-stack development of websites & web/mobile apps, and digital marketing. 

As a Product Manager, you will be involved in every aspect of the product development process, you must have some design and technical proficiency in order to confidently be able to work with the team. You’ll be working directly with our clients to devise product requirements, estimate project schedules and discuss budgets, as well as lead design and development teams to create new web and mobile products.

Product Management is not a one-size-fits-all job, we want someone who can think at a high level about creative strategy and vision - not just ‘how it looks’ but ‘why we should build it’. 

• Working closely with engineers, designers, and marketers on the viability, feasibility, and desirability of an idea as they build and ship products

• Lead developers and designers to execute project deliverables

• Organize collective work efforts, facilitating all agile ceremonies from daily scrum, grooming, sprint planning, sprint reviews and retrospectives in order for the team to meet their objectives.

• Build and maintain a healthy backlog through writing detailed epics and user stories. Lead the team to ensure optimum capacity and velocity are achieved. 

• Utilize quantitative and qualitative analytics to drive product ideation and decisions

• Ensure that projects are delivered on-time, within the scope and within budget

• Translate product strategy into detailed requirements and prototypes, while also developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Foster healthy relationships with our clients. You are their representative within our walls and their point of contact. Know their business, know what they need and collaborate with them to determine product roadmap and strategy

• Spearhead client engagement by organizing weekly checkpoint meetings, updating on status/progress, requirements gathering and being the PM they never had

• Sketching and prototyping ideas to test the viability and how interactions feel

• Iterating ideas based on feedback from the whole team and our clients

• You will take ownership of the results when your product ships because you understand that shipping is the beginning, not the end. You own the success or failure of your product work in the marketplace and are free to show it and discuss it in the product community.

• You initiate design and engineering sprints to improve shipped work

• Talk with customers to understand user behavior, paints points and needs

• Translate this insight into ideas that will make our clients product offering better, both disruptive new products/features and detailed tweaking of the existing product

• Communicate with clients surrounding all budget inquiries, hiccups, and changes

• 3+ years experience designing, building and shipping digital products in an agile environment

• External product management with client facing experience 

• Familiarity working within a story and task management system such as Shortcut, Jira, DevOps or Asana

• Experience in gathering requirements, business analysis, user research and understanding of what it takes to gather the necessary insights to inform great product decisions

• Strong facilitation experience, leading discovery sessions to ensure all requirements are captured

• Experience user testing product features and concepts

• Experience with prototyping tools and have a knack for beautiful, functional design

• Experience with an iterative design and software development process: incorporating feedback, launching quickly, and testing hypotheses in an agile environment

• Experience working as a part of an end-to-end development team, collaborating with and providing design direction to talented developers, understanding the technical requirements of what it takes to implement your design

• Excellent communication skills (written and verbal) and can clearly articulate your product decisions (you will be leading client engagements and stakeholder management is a core function)

• Strong interpersonal skills and ability to generate client buy-in 

• Excellent problem solving skills

• Excellent analytics skills - experience with using tools such as Google Analytics, Adobe Analytics, and Tableau 

• Strong time management and work ethic with ability to prioritize and meet various overlapping deadlines in a fast-paced environment

• Team player mentality - comfortable collaborating and bouncing ideas off others 

• Excellent organizational skills and ability to coordinate efforts and output according to the specifications of what is required

• Certificates and Courses in User Experience considered an asset.

• Project Management related certifications are a plus (e.g. SCRUM, PMP, CAPM, PMI-ACP, CSM etc.)

• Past experience working in a software development agency or tech startup.

• Experience developing user flows or prototypes

• Experience coding in HTML, CSS, JS and WordPress is a plus

• Experience with writing copy

• Proficiency in the latest design software including Sketch, Figma, and Zeplin.

• Experience designing complex solutions for complete mobile environments.

• Experience conducting usability studies.

Please apply by filling out the questionnaire linked here to be considered (no other applications will be considered)