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About Tulip

Tulip is a leading retail and ecommerce clienteling platform built for modern customer engagement. We help premium, luxury, and enterprise brands empower their store, ecommerce, and customer-facing teams with the tools they need to deliver more personalized service, assisted selling, appointments, tailored recommendations, and timely follow-up across channels.

Our customers include some of the world's most recognized retail brands. We are growing our go-to-market team and are looking for an Enterprise BDR who can help create new pipeline with strategic retail, ecommerce, fashion, luxury, beauty, jewelry, and lifestyle brands.

This is an outbound-focused role for someone who understands enterprise prospecting, can confidently engage senior commercial and digital leaders, and wants to build a career in B2B SaaS sales.

Role Overview

As an Enterprise BDR, you will be responsible for creating qualified pipeline for Tulip's sales organization. You will research target accounts, identify relevant decision makers and influencers, and run personalized outbound outreach across phone, email, LinkedIn, and event-driven campaigns.

You will work closely with Account Executives, Marketing, Revenue Operations, and Sales Leadership to build awareness and interest in Tulip's platform within assigned territories and named accounts. This role requires strong business acumen, excellent communication skills, high activity discipline, and the ability to speak credibly with senior leaders across retail, ecommerce, digital, customer experience, store operations, and marketing.

This role reports directly to the Senior Director, Revenue Operations.

What You'll Do

• Prospect into enterprise and mid-market retail, ecommerce, luxury, fashion, beauty, jewelry, footwear, home, and lifestyle brands.
• Build targeted account and contact lists using CRM, sales intelligence, event lists, LinkedIn, company websites, and other approved research tools.
• Engage senior executives and functional leaders through phone, email, LinkedIn, and event-based outreach.
• Book qualified meetings and discovery conversations for Account Executives.
• Partner with Account Executives to prioritize target accounts, personalize messaging, and execute account-based outbound strategies.
• Support pre-event and post-event outreach for trade shows, executive dinners, webinars, and regional marketing initiatives.
• Research target accounts to understand business model, retail footprint, ecommerce presence, customer engagement maturity, and relevant buying triggers.
• Maintain accurate prospect, account, activity, and meeting data in CRM and sales engagement systems.
• Use messaging, call scripts, and value propositions that are relevant to retail and ecommerce leaders.
• Multi-thread into accounts by engaging multiple stakeholders across digital, ecommerce, stores, clienteling, customer experience, marketing, CRM, loyalty, and operations.
• Collaborate with Revenue Operations to improve data quality, outreach workflows, reporting, and campaign performance.
• Provide market feedback to Sales and Marketing on account signals, objections, competitor mentions, and messaging performance.
• Consistently meet or exceed activity, connection, meeting booked, and qualified pipeline targets.

What You Bring

• 2 to 5 years of experience in business development, sales development, inside sales, outbound sales, or account development, preferably in B2B SaaS.
• Demonstrated experience prospecting into mid-market or enterprise accounts.
• Strong outbound experience using phone, email, LinkedIn, and multi-touch sales sequences.
• Experience engaging director, VP, and C-level stakeholders.
• Strong written and verbal communication skills with the ability to write clear, personalized, business-relevant outreach.
• Strong phone presence and comfort making cold calls to senior executives.
• Ability to research accounts and translate insights into relevant outreach.
• Strong understanding of pipeline generation, qualification, account prioritization, and handoff to Account Executives.
• Experience using CRM and sales engagement tools such as HubSpot, Salesforce, Salesloft, Apollo, LinkedIn Sales Navigator, Outreach.io, ZoomInfo, or comparable platforms is preferred.
• Strong attention to detail and ability to maintain clean CRM hygiene.
• Ability to manage a high-volume outbound workflow without sacrificing personalization or quality.
• Coachability, resilience, curiosity, and a strong desire to improve performance.
• Ability to work independently in a remote environment while staying closely aligned with the broader sales team.

Strongly Preferred Experience

• Experience selling or prospecting into retail, ecommerce, luxury, fashion, beauty, jewelry, footwear, home goods, or consumer brands.
• Experience in retail technology, ecommerce technology, clienteling, customer engagement, CRM, loyalty, POS, store operations, omnichannel retail, or related SaaS categories.
• Prior experience working with enterprise SaaS companies.
• Experience supporting event-based outbound campaigns, including pre-event meeting booking and post-event follow-up.
• French or Spanish language proficiency is nice to have, but not required.

Success in This Role Looks Like

• You consistently create qualified meetings with the right accounts and stakeholders.
• You understand the retail and ecommerce market well enough to make your outreach relevant.
• You can confidently speak with senior leaders about customer engagement, store teams, ecommerce conversion, clienteling, and omnichannel selling.
• You maintain strong CRM discipline and make it easy for AEs to act on your handoffs.
• You test messaging, learn from outcomes, and improve your performance over time.
• You contribute useful feedback that improves campaigns, targeting, and sales strategy.

Location, Working Style, and Travel

This is a remote role open only to candidates based in Canada. The role requires availability during Eastern Time business hours to align with Tulip's North American sales team, prospects, and internal meetings.

Travel may be required from time to time for team off-sites, company events, industry events, or customer-facing programs.

Equal Opportunity Statement

Tulip is committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, including women, Indigenous peoples, persons with disabilities,