Remote Barcode Data Entry Jobs in Cleveland, TN (NOW HIRING)

Member Administration Specialist (Remote)

Location: Remote (Approved States Only: Florida, Georgia, Indiana, Maine, Maryland, North Carolina, South Carolina, Tennessee (Eastern Time Zone only), and Virginia)

Expected Duration: September 2026 – March 2027, potential for full-time conversion with good performance!

Work Schedule:

• Full-time, 40 hours per week
• Rotating schedules as assigned
• Shifts may occur between 8:00 AM and 9:00 PM EST
• Occasional weekend work may be required

Training Schedule:

• Six weeks of paid training
• Monday through Friday
• 8:00 AM to 4:45 PM EST
• No time off permitted during training

Pay Rate: $25.19/Hour

About the Role

We are seeking Member Administration Specialists to support a healthcare and insurance organization during a high-volume enrollment period. This role is responsible for member enrollment processing, eligibility maintenance, account research, and member support while ensuring accuracy, confidentiality, and compliance with applicable standards.

Key Responsibilities

• Process member enrollments and eligibility updates
• Maintain and update member records
• Research and resolve account issues
• Assist members with benefit and coverage-related inquiries
• Support ID card requests and account maintenance activities
• Perform high-volume data entry with accuracy and attention to detail
• Collaborate with internal teams to resolve member concerns
• Utilize Microsoft Outlook, Excel, Word, Teams, and internal systems
• Adhere to HIPAA, confidentiality, quality, and compliance standards

Required Qualifications

• High School Diploma or GED.
• Minimum 1 year of experience in a customer service, administrative support, call center, insurance support, healthcare support, or related role.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and Teams).
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Ability to work independently in a remote environment.
• Strong data entry and problem-solving skills.

Attendance Expectations

Attendance is critical for success in this role. Employees are expected to maintain reliable attendance throughout the assignment.

Mandatory workdays include:

• Day After Thanksgiving
• Christmas Eve
• New Year's Eve
• New Year's Day
• Martin Luther King Jr. Day

Note: Requests to be off on the above dates cannot be accommodated.

Preferred Qualifications

• Experience in health insurance, healthcare administration, Medicare, Medicaid, or benefits administration.
• Previous experience working in a high-volume customer support environment.
• Experience navigating multiple systems while maintaining accuracy and productivity.