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Remote Banker Jobs in Kansas (NOW HIRING)

$90K - $110K/yr

Preference for Toronto, Ottawa or Montreal, but open to remote candidates (within North America ... Investment sourcing/origination Investment Banking, Management Consulting, Corporate Development ...

Sr. Database Administrator

Overland Park, KS · On-site +1

$120K - $145K/yr

Axos Bank Target Range: $120,000.00 /Yr. - $145,000.00 /Yr. Actual starting pay will vary based on ... San Diego, CA Irvine, CA Los Angeles, CA Centennial, CO Las Vegas, NV Remote or Hybrid is not ...

Remote- Customer Experience Service

Wichita, KS · Remote

$14.25 - $19.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Electrical Designe

Lenexa, KS · On-site +1

$73/hr

Remote (Training in Lenexa, KS during first week) Hire Type: Contract to Hire Pay: Up to $73/hr ... Design duct bank, embedded conduit, cable tray, grounding, and lighting systems from concept ...

Manage bank file uploads and system-driven workflows across financial systems * Maintain strict ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

SAP SuccesssFactors

Wichita, KS · Remote

$59.75 - $77.75/hr

... Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others ... Remote with 25% travel. Qualifications 1. Hands-on experience with Successions planning ...

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in ... Analyze assigned item bank and identify item development targets for content experts. WHAT YOU'LL ...

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Remote Banker information

How do Remote Bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is a Remote Banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.
What are the most commonly searched types of Banker jobs in Kansas? The most popular types of Banker jobs in Kansas are:
What are popular job titles related to Remote Banker jobs in Kansas? For Remote Banker jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Remote Banker jobs? Cities in Kansas with the most Remote Banker job openings:
Consumer Experience & Channel Manager (Hybrid, Remote)

Consumer Experience & Channel Manager (Hybrid, Remote)

Emprise Bank

Wichita, KS • On-site, Remote

$136K - $136K/yr

Full-time

Re-posted 12 days ago


Job description

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
The Consumer Experience & Channel Manager is responsible for digital channel strategy and platform evolution, vendor strategy and digital ecosystem coordination, customer experience and journey improvement, product rollout and channel execution, and cross-functional leadership and business integration.
This position is eligible for a Hybrid schedule in Wichita, KS; Kansas City, MO; Omaha, NE; Sioux Falls, SD, and their surrounding areas. Remote in other areas of Kansas, Missouri, Nebraska, and South Dakota.
The ideal candidate will have:
  • A strategic mindset combined with a strong ability to drive execution and deliver results
  • Strong systems-thinking skills, with the ability to connect processes, technologies, and customer needs
  • Experience influencing vendor partners and guiding external relationships to support organizational goals
  • An understanding of and commitment to our values
  • The attitude and aptitude to engage in continuous development

Essential functions of the role:
  • Digital Channel Strategy & Platform Evolution
    • Lead business-side coordination and advancement of consumer digital banking experiences including online banking, mobile banking, digital account opening, virtual assistant capabilities, and other customer-facing digital platforms
    • Identify opportunities to improve customer engagement, self-service functionality, onboarding experiences, personalization, and digital servicing capabilities
    • Partner with Technology and application support teams to help evaluate platform capabilities, integrations, dependencies, and future enhancement opportunities
    • Support development and prioritization of customer-facing channel enhancements aligned to business objectives and customer needs
    • Help drive evolution of omnichannel customer experiences across branch, contact center, and digital channels
  • Vendor Strategy & Digital Ecosystem Coordination
    • Serve as a key business partner in strategic digital vendor relationships and ongoing platform roadmap discussions
    • Collaborate with Technology, Product and enterprise partners to influence vendor priorities, enhancement sequencing, and customer experience improvements
    • Help identify opportunities to better leverage existing platform capabilities and integrations across the digital ecosystem
    • Coordinate cross-functional planning and execution for customer-facing technology enhancements and channel initiatives
    • Monitor industry trends, emerging customer expectations, and digital banking capabilities to help inform future channel direction
  • Customer Experience & Journey Improvement
    • Coordinate customer experience enhancements and journey improvements across
      consumer banking channels
    • Identify friction points within customer onboarding, servicing, engagement, and support experiences
    • Partner with frontline, operational, and support teams to ensure customer experience enhancements are scalable, operationally effective, and aligned with service expectations
    • Support customer feedback collection, experience insights, and channel performance analysis to inform future improvements
    • Help align customer interactions into a more seamless and consistent omnichannel experience
  • Product Rollout & Channel Execution
    • Coordinate implementation and rollout of new consumer products, promotions, pricing initiatives, and customer-facing capabilities across channels
    • Partner with Product, Marketing, Operations, Compliance, Technology, and frontline leadership to support launch planning and execution
    • Help ensure frontline readiness, operational alignment, communication, and customer experience consistency for new initiatives
    • Support execution of deposit growth, customer acquisition, and engagement initiatives across consumer and small business banking
    • Monitor customer adoption, engagement, and channel performance trends related to new initiatives and channel enhancements.
  • Cross-Functional Leadership & Business Integration
    • Serve as a connector across Consumer Banking, Product, Technology, Marketing, Operations, and frontline teams to coordinate customer-facing initiatives
    • Help establish implementation timelines, execution plans, and coordination rhythms for key channel and experience initiatives
    • Identify operational barriers, coordination gaps, and customer experience risks that impact successful execution
    • Support governance, prioritization, reporting, and progress tracking related to digital and channel initiatives
    • Contribute to ongoing modernization efforts focused on improving customer engagement, channel effectiveness, and digital capabilities

Other duties as assigned within the scope and responsibility of the job
Requirements
  • 5+ years of experience in consumer banking, digital banking, customer experience, channel management, fintech, product implementation, or related roles
  • Experience coordinating or supporting digital banking platforms, customer-facing technology initiatives, or omnichannel customer experiences
  • Strong understanding of consumer banking channels, digital ecosystems, customer journeys, and evolving customer expectations
  • Exceptional communication and leadership skills across technical and non-technical teams
  • Bachelor's degree in Business, Finance, Marketing, Information Systems, or related field preferred

Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.