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Remote Bank Customer Service Jobs in Flowood, MS

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsBank Customer Service JobsRemote Bank Customer Service JobsRemote Bank Customer Service Jobs in Flowood, MS

Remote Bank Customer Service information

See Flowood, MS salary details

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How much do remote bank customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote bank customer service in Flowood, MS is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What job categories do people searching Remote Bank Customer Service jobs in Flowood, MS look for? The top searched job categories for Remote Bank Customer Service jobs in Flowood, MS are:
What cities near Flowood, MS are hiring for Remote Bank Customer Service jobs? Cities near Flowood, MS with the most Remote Bank Customer Service job openings:
Remote Bank Customer Service jobs near you
Infographic showing various Remote Bank Customer Service job openings in Flowood, MS as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,851 per year, or $15.8 per hour.

Customer Service Representative REMOTE

Balance Staffing, Salt Lake City, UT

Jackson, MS • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Now hiring REMOTE Customer Service Representatives. Seeking candidates who can offer excellent customer service skills, patience, and be compassionate to answer inbound calls from members regarding their healthcare benefits.

  • 100% REMOTE
  • DIRECT HIRE Opportunity
  • Full time hours
  • Benefits include medical, dental, vision and 401(k)

Job Details:

  • Professionally handle a high volume of inbound customer calls
  • Gather customer information accurately and efficiently
  • Assess customer needs and provide appropriate solutions
  • Educate customers on products, services, and healthcare benefits
  • Navigate multiple computer systems simultaneously
  • Meet attendance, productivity, and performance expectations
  • Resolve customer concerns whenever possible using one-call resolution
  • Follow company policies while maintaining a customer-focused approach
  • Document customer interactions accurately
  • Identify opportunities to improve processes and customer experience
  • Adapt to changes in procedures and business needs
  • Be available to work weekends, holidays, and overtime as needed

Work-from-Home Requirements

Internet:

  • Wired Ethernet connection required (wireless is not permitted)
  • Minimum internet speed: 50 Mbps download and 20 Mbps upload
  • DSL, Cable, or Fiber Optic internet only
  • Satellite, microwave, and cellular hotspot internet are not permitted

Equipment You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Equipment Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

Requirements:

  • High school diploma or GED required
  • Ability to pass a background check and drug screening
  • Healthcare or medical terminology experience is a plus
  • Strong customer service and communication skills
  • Excellent problem-solving and decision-making abilities
  • Comfortable working with senior citizens
  • Ability to identify customer needs and explain available services
  • Reliable attendance and dependability
  • Team-oriented with a positive attitude
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime
  • Dedicated home workspace that is quiet and free from distractions

If you are passionate about delivering outstanding client support with enthusiasm and professionalism, we encourage you to apply today. Join our team as a Customer Service Representative REMOTE and contribute to creating memorable experiences for our valued clients.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.