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Remote Bank Customer Service Jobs in Bothell, WA

Implementation Architect

Seattle, WA · Remote

$130K - $140K/yr

Transform how the world's banks serve their customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for

Software Engineer, Product

Seattle, WA · Remote

$140K - $160K/yr

Build the platform that will power every type of financial institution onboarding Prelim is seeking a Software Engineer, Product to join our rapidly growing and fully remote US team. You'll have the

Insurance Broker

Seattle, WA · Remote

$86K - $113K/yr

Overview The Safavi Agency is looking for motivated, coachable individuals who want to build a flexible career in life insurance sales. This is a remote, commission-based opportunity for someone who

Remote Insurance Agent

Seattle, WA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services

Insurance Broker

Bellevue, WA · Remote

$85K - $112K/yr

Overview The Safavi Agency is looking for motivated, coachable individuals who want to build a flexible career in life insurance sales. This is a remote, commission-based opportunity for someone who

Insurance Broker

Kirkland, WA · Remote

$86K - $113K/yr

Overview The Safavi Agency is looking for motivated, coachable individuals who want to build a flexible career in life insurance sales. This is a remote, commission-based opportunity for someone who

Insurance Broker

Bothell, WA · Remote

$85K - $111K/yr

Overview The Safavi Agency is looking for motivated, coachable individuals who want to build a flexible career in life insurance sales. This is a remote, commission-based opportunity for someone who

Insurance Broker

Woodinville, WA · Remote

$85K - $112K/yr

Overview The Safavi Agency is looking for motivated, coachable individuals who want to build a flexible career in life insurance sales. This is a remote, commission-based opportunity for someone who

Transform how banks serve their customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions

Showing results 41-60

Remote Bank Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do remote bank customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote bank customer service in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What cities near Bothell, WA are hiring for Remote Bank Customer Service jobs? Cities near Bothell, WA with the most Remote Bank Customer Service job openings:
Infographic showing various Remote Bank Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.

Implementation Architect

Prelim

Seattle, WA • Remote

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Transform how the world's banks serve their customers

Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to some of the largest financial institutions. We're a fast-growing, remote-first startup with a simple mission: make banking more accessible for everyone.

Why We're Looking for You

We're looking for an Implementation Architect to join our growing team and help banks successfully launch and optimize their digital banking experiences. This is a hands-on role where you'll configure banking workflows, manage client relationships, and directly impact how millions of customers interact with their financial institutions.

As an Implementation Architect, you'll be the bridge between our powerful platform and our clients' vision, turning complex banking requirements into seamless digital experiences.

Key Responsibilities

  • Configure and customize banking workflows including account opening, onboarding, maintenance, and lending applications using our no-code platform

  • Build forms, set up integrations, and create business rules that meet specific regulatory and operational requirements

  • Lead client calls and manage multiple concurrent implementations with competing deadlines

  • Manage complex, high-impact projects that enhance essential banking services, including account onboarding, customer maintenance, treasury services, and lending processes

  • Serve as a trusted advisor to clients, helping them understand how to fully leverage Prelim's platform to streamline operations and drive measurable business outcomes

  • Provide strategic insights and feedback to product teams, contributing to ongoing platform improvements and innovation

  • Build and maintain strong relationships with banking executives and operations teams across multiple client organizations

What We're Looking For

  • Strong problem-solving skills with meticulous attention to detail

  • Technical skills in a scripting language

  • Excellent communication abilities - you can explain technical concepts to non-technical stakeholders

  • Ability to manage multiple projects simultaneously and thrive under pressure

  • Quick learner who can master new technical concepts independently

  • Legally authorized to work in the United States and located within the continental United States

Nice to Haves

  • Experience with no-code/low-code platforms or workflow automation tools

  • Previous consulting or professional services experience

About Prelim:

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

Compensation Range: $130K - $140K