ZipRecruiter

Log In

2

Remote Bank Call Center Jobs in Florida (NOW HIRING)

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ASCENSUS

Bilingual Call Center Representative

Miami, FL · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Bilingual Call Center Representative

Tampa, FL · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site +1

$14.25 - $18.75/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

previous pagenext page

Showing results 21-40

All JobsBank Call Center JobsRemote Bank Call Center JobsRemote Bank Call Center Jobs in Florida

Remote Bank Call Center information

See Florida salary details

$8

$13

$18

How much do remote bank call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote bank call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bank call center representative, and why are they important?

To thrive as a Remote Bank Call Center Representative, you typically need a high school diploma or equivalent, strong customer service orientation, and basic banking knowledge. Familiarity with CRM software, telephony systems, and secure data handling protocols is often required. Excellent verbal communication, active listening, patience, and problem-solving skills help build trust and resolve customer issues efficiently. These competencies ensure customer satisfaction, compliance with banking regulations, and effective remote support in a fast-paced environment.

What is a remote bank call center?

A Remote Bank Call Center job involves assisting customers of a bank by phone, chat, or email from a remote location, such as a home office. Employees in this role handle inquiries about bank accounts, transactions, and services, help resolve issues, and provide information about products. They use secure systems to access customer information and must follow strict privacy and security protocols. This position typically requires good communication skills, customer service experience, and familiarity with basic banking processes.

What are some common challenges faced by employees in a remote bank call center, and how can they be managed?

Working in a remote bank call center can present challenges such as maintaining consistent communication with team members, managing potential feelings of isolation, and handling complex customer inquiries without immediate in-person support. To manage these challenges, employees are encouraged to utilize digital collaboration tools, participate in regular virtual team meetings, and actively seek guidance from supervisors when needed. Many organizations also provide training and resources to help staff stay connected and engaged, ensuring both productivity and job satisfaction in a remote environment.

What is the difference between Remote Bank Call Center vs Remote Customer Service Representative?

AspectRemote Bank Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBanking call centers, often during business hoursVarious industries, flexible locations, often during business hours
Employer & IndustryFinancial institutions, banksMultiple industries including retail, tech, healthcare
Common Search & ComparisonFocus on banking-specific roles, certifications, and banking productsBroader customer service roles across industries

The Remote Bank Call Center primarily involves handling banking-related inquiries within financial institutions, requiring banking knowledge and specific certifications. In contrast, Remote Customer Service Representatives work across various industries, providing general customer support. While both roles involve remote communication skills, the banking call center role is specialized in financial products and banking procedures.

What are the most commonly searched types of Bank Call Center jobs in Florida? The most popular types of Bank Call Center jobs in Florida are:
What are popular job titles related to Remote Bank Call Center jobs in Florida? For Remote Bank Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Bank Call Center jobs in Florida look for? The top searched job categories for Remote Bank Call Center jobs in Florida are:
What cities in Florida are hiring for Remote Bank Call Center jobs? Cities in Florida with the most Remote Bank Call Center job openings:
Remote Bank Call Center jobs near you
Infographic showing various Remote Bank Call Center job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative - English & Spanish (Remote)

Stratford Solutions Inc.

Tallahassee, FL • On-site, Remote

$18/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Call Center Representative - English & Spanish (Remote)
Job Type: • Full-time, Contract
Location: 100% Remote
Shift timing: 10:00Am to 6:00Pm EST
Pay Rate: $18 per hour
We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller.
Key Responsibilities:
• Handle a high volume of inbound calls (approximately 45-75 calls per day)
• Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions
• Read from and utilize knowledge base articles to ensure accurate and consistent information
• Create and manage service requests based on customer needs
• Identify and appropriately escalate complex or sensitive calls
• Maintain detailed and accurate documentation of customer interactions
• Deliver excellent customer service while remaining professional, patient, and empathetic
• Adhere to company policies, procedures, and compliance standards at all times
Knowledge, Skills, and Abilities:
• Advanced customer service skills with a strong desire to help others
• Strong phone etiquette and interpersonal communication skills
• Proficiency in Microsoft Office and general computer skills
• Experience with keyword searching (Boolean search skills a plus)
• Excellent verbal and written communication skills
• Strong listening and comprehension abilities
• Ability to remain composed, objective, and professional in all situations
• Positive, patient, and confident demeanor
Minimum Education and Experience:
• High School Diploma or GED (preferred)
• 2-3 years of customer service experience (preferred)
• Phone-based customer service experience (strongly preferred)
• Bilingual skills are a plus but not required
Training Schedule:
• Monday through Friday, 9:00 AM - 5:00 PM
• Weekend availability required
Company Culture:
• Detail-oriented - focused on quality and precision
• Outcome-oriented - driven by performance and results
• People-oriented - supportive and fairness-focused
• Team-oriented - collaborative and cooperative

Apply