Remote Back Office Banking Jobs in Renton, WA (NOW HIRING)

About the team
Symetra's AI Enablement team is a fast-growing team of builders inside our Data Analytics organization. Our goal is to accelerate AI adoption across the company in two ways: by building shared platforms, tooling, and patterns that let other teams effectively integrate AI into their workflows, and by shipping AI-powered applications for the most important use cases.
We work in small, cross-functional teams, build with the people who use what we make, and move fast. Our first product in production, docstream, is an AI-powered document-processing platform that currently supports several of Symetra's back-end operational processes. We plan to continue to iterate on docstream and to build out other products using the same modular architecture, integrating third-party products where it makes sense.
About the role
As Symetra's first Developer Advocate, your goal will be to help everyone at the company get more out of AI. You'll work with two primary audiences: business teams adopting tools like ChatGPT and Claude, and engineers getting the most out of AI-assisted development. You'll run training and office hours, build and share best practices, manage our enterprise AI tooling, and make our tools and capabilities easy to use. When needed, you'll pull in engineers or leaders from our team.
What you will do

• Help business teams use AI tools like ChatGPT and Claude well, through training, onboarding, and support.
• Help engineers get the most from AI-assisted development, through office hours, best practices, and other guidance.
• Manage our enterprise AI accounts and tooling and make our data and capabilities easy to use (for example, working with engineering teams to set up MCP servers that give AI access to their applications).
• Define what good AI adoption looks like, track it, and double down on what works.
• Create engaging content, written and video, plus the demos and examples that turn AI from a buzzword into something people use (we have a studio in our Bellevue, WA office you can use if you're in the area).
• Partner with groups already driving this work (the innovation community, engineering COE, analytics engineering and cloud office hours, and more) on training and joint efforts.

Who You Are

• An experienced technical communicator (typically 5+ years across engineering, developer relations, or enablement) who can teach and influence both engineers and business users.
• Hands-on with AI yourself: fluent with AI coding agents (like Claude Code) and modern AI tools, with real things you've built.
• Enough engineering ability to build integrations and demos (for example with Python and APIs) and earn engineers' trust.
• Strong writing and presentation skills: docs, talks, and office hours.
• A knack for driving adoption and measuring what works.

Why Work at Symetra
Here's what some of our employees have to say about why they work at Symetra:
"Working across different departments at Symetra has been a fantastic experience. What truly stands out is how much the leaders genuinely care about every employee, regardless of role. It's inspiring to be part of a company so deeply focused on its people and committed to making a positive impact in the community." - Bill G., Underwriting Consultant
"Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss
What we offer you
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation
Salary Range: $106,400 - $177,300 plus eligibility for annual bonus program
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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