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Remote Azure Support Engineer Jobs in Colorado (NOW HIRING)

Restaurant365

Site Reliability Engineer II

Denver, CO · On-site +1

$98K - $138K/yr

The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining ... Expand expertise in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS)

Doowii, Inc

Data Engineer

Denver, CO · On-site +1

$117K - $141K/yr

Design and maintain data models (star, wide-table, or Iceberg-native) to support real-time and ... Remote-work environment Equal Opportunity Doowii is an Equal Opportunity Employer and values ...

Mavensoft Technologies, LLC.

GCP Cloud Engineer

Denver, CO · Remote

$57.50 - $76.75/hr

Denver, CO - REMOTE -- LOCALS ONLY Duration: 5 Months We are seeking an experienced GCP Cloud ... Azure DevOps * GitHub Actions * GitLab CI * Experience supporting enterprise cloud migrations and ...

New

Pax8

Senior IAM Engineer

Denver, CO · Remote

$107K - $147K/yr

Senior IAM Engineer | USA | Pax8 | Remote As a senior member of Pax8's internal Technology Services ... Ensures documentation supports operational sustainability and audit readiness. * 🌱 Personal ...

Pax8

Senior IAM Engineer

Denver, CO · On-site +1

$107K - $147K/yr

Senior IAM Engineer | USA | Pax8 | Remote As a senior member of Pax8's internal Technology Services ... Ensures documentation supports operational sustainability and audit readiness. * 🌱 Personal ...

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Remote Azure Support Engineer information

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer, and why are they important?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.
What are the most commonly searched types of Azure Support Engineer jobs in Colorado? The most popular types of Azure Support Engineer jobs in Colorado are:
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Remote Azure Support Engineer jobs near you
Site Reliability Engineer II

Site Reliability Engineer II

Restaurant365

Denver, CO • On-site, Remote

$98K - $138K/yr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be "Best in Class" ... and we want that for you too!

This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. 
 
The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365's cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. 
How you'll add value:
  • Execution & Collaboration 
  • Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis. 
  • Identify and automate manual processes to improve efficiency and reduce risk. 
  • Enhance and evolve monitoring tools and platforms to improve observability. 
  • Promote and apply best practices for reliability, scalability, and performance across engineering. 
  • Implement and support cloud automation using Terraform, Ansible, or CloudFormation. 
  • Work within change management protocols to provide maximum uptime for production systems. 
  • Participate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis. 
  • Partner with developers, architects, vendors, and IT teams to ensure reliable system operations. 
  • Research and remediate vulnerabilities in coordination with security teams. 
  • Maintain documentation of infrastructure, monitoring, runbooks, and incident response procedures. 
 
  • Standards & Process 
  • Apply company policies and procedures when handling operational tasks and incidents. 
  • Suggest and implement improvements to operational processes and monitoring practices. 
  • Contribute to technical diagrams, documentation, and runbooks for system reliability. 
 
  • Learning & Growth 
  • Expand expertise in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS). 
  • Build proficiency with observability and monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). 
  • Develop scripting and automation skills using Python, Bash, PowerShell, or similar. 
  • Participate in planning discussions by contributing technical input on system stability and reliability. 
What you'll need to be successful in this role:
  • BS in Computer Science, Information Systems, or related field (or equivalent experience). 
  • 2-4 years of experience in site reliability engineering, DevOps, or cloud operations. 
  • Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage. 
  • Proficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell). 
  • Strong Linux engineering skills; working knowledge of Windows administration. 
  • Experience supporting production environments and participating in on-call rotations. 
  • Familiarity with web servers and middleware (Nginx, Apache Tomcat). 
  • Experience with CI/CD tools (GitLab, Git, or similar). 
  • Strong written, oral, and interpersonal communication skills. 
Preferred Qualifications 
  • Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). 
  • Knowledge of performance analysis and system vulnerability remediation. 
  • Cloud certification (AWS or Azure) preferred. 
  • Familiarity with restaurant industry SaaS platforms and customer-facing applications. 
R365 Team Member Benefits & Compensation
  • This position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
 
#BI-Remote
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
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