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Remote Auto Jobs in Georgia (NOW HIRING)

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Acworth, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Kennesaw, GA · On-site +1

$17.75 - $24/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Woodstock, GA · On-site +1

$17.25 - $23.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Cartersville, GA · On-site +1

$17.25 - $23.25/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Emerson, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Acworth, GA · On-site +1

$16.75 - $22.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Roswell, GA · On-site +1

$18 - $24.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Alpharetta, GA · On-site +1

$18.75 - $25.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Marietta, GA · On-site +1

$17.50 - $23.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Smyrna, GA · On-site +1

$18.75 - $25.50/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Billing Specialist - Partially Remote

Emerson, GA · On-site +1

$17.25 - $23.25/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Centraprise

Mainframe Automation Engineer

Atlanta, GA · On-site +1

Atlanta, GA (Remote) Job Type : Full-Time Must Have Technical/Functional Skills * Deep Knowledge in ... auto ticket generation. * Expected to support Automation application through various upgrade ...

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Showing results 1-20

All JobsAuto JobsRemote Auto JobsRemote Auto Jobs in Georgia

Remote Auto information

What are remote auto jobs?

Remote auto jobs refer to roles within the automotive industry that can be performed from a remote location, often from home. These positions can include customer service representatives, auto insurance claims adjusters, technical support specialists, and automotive sales consultants. With advancements in technology, many automotive tasks that previously required on-site presence can now be managed online or over the phone. These jobs offer flexibility and allow employees to support customers, sales, or operations without being physically present at a dealership or office.

What is the difference between Remote Auto vs Remote Customer Service Representative?

AspectRemote AutoRemote Customer Service Representative
Required CredentialsDriver's license, auto industry knowledgeHigh school diploma, communication skills
Work EnvironmentAuto-related tasks, vehicle inspections, remote communicationCustomer support, phone/email/chat interactions
Employer & Industry UsageAuto dealerships, repair shops, insurance companiesRetail, tech companies, service providers
Common Search & Comparison IntentUnderstanding auto-related remote rolesCustomer support roles in remote settings

Remote Auto roles focus on vehicle-related tasks, requiring auto knowledge and sometimes a driver's license, often within the auto industry. Remote Customer Service Representatives handle customer inquiries across various industries, emphasizing communication skills. While both are remote positions, they serve different functions and industries, making it important to choose based on your skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Automotive Customer Service Representative, and why are they important?

To thrive as a Remote Automotive Customer Service Representative, you need strong customer service skills, knowledge of automotive products or services, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and online communication tools is often required. Excellent communication, problem-solving, and organizational skills help you excel when addressing customer inquiries remotely. These abilities are crucial for delivering efficient support, ensuring customer satisfaction, and maintaining a positive brand reputation in a virtual environment.

What are some common challenges faced by professionals in remote automotive roles, and how can they be managed?

Professionals working in remote automotive roles often encounter challenges such as coordinating with on-site teams, accessing diagnostic tools, and maintaining clear communication with clients or colleagues. These challenges can be managed by developing strong digital communication skills, utilizing remote diagnostic software, and proactively scheduling regular check-ins with team members. Building a reliable workflow and leveraging cloud-based data sharing can also help ensure efficiency and accuracy when working away from a physical location.
What are the most commonly searched types of Auto jobs in Georgia? The most popular types of Auto jobs in Georgia are:
What cities in Georgia are hiring for Remote Auto jobs? Cities in Georgia with the most Remote Auto job openings:
Remote Auto jobs near you
Infographic showing various Remote Auto job openings in Georgia as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Collections Agent - Partially Remote

Collections Agent - Partially Remote

Carmax

Smyrna, GA • On-site, Remote

Full-time

Posted 12 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 366 frontline employees who took The Breakroom Quiz

26th of 713 rated retailers

Job description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Resolve customer issues while working for an industry leader

At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better.  Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders.  You’ll work with different departments and teams to help resolve customer questions/issues, and help to influence and educate customers on their account.  In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying.  This is a hybrid work arrangement after 90 days and successful performance in role.

What you’ll do

  • Make outbound collection calls in addition to taking incoming calls to/from customers and influence customers to make payments on the past due account. 
  • Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Advise customers of the status of their account by reviewing account information and influencing customers to make payments on the account.
  • Work with other departments/personnel where necessary to resolve customer concerns. 
  • Perform the above functions while meeting department expectations.

Improve customer experience with every interaction

Empathy with our customers, and transparency in every interaction are vital to your success.  From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position.  You will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line and performing all tasks in accordance with applicable policies/laws. 

Qualifications and requirements

  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements. 
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and tolerate stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to influence the customer to make a payment to keep the account current.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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