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Remote Auto Parts Jobs in Hudson, IN (NOW HIRING)

Doc's Diesel

Head of Customer Experience

Bryan, OH · Remote

$65K - $75K/yr

... Remote) | $65,000-$75,000 per year ABOUT DOC'S DIESEL Doc's is in a true scaling phase. We are building an omnichannel auto parts brand with ambition, speed, and high standards. That means we need ...

All JobsAuto Parts JobsRemote Auto Parts JobsRemote Auto Parts Jobs in Hudson, IN

Remote Auto Parts information

See Hudson, IN salary details

$23K

$38.7K

$59.1K

How much do remote auto parts jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote auto parts in Hudson, IN is $38,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $42,200.00 per year, depending on experience, location, and employer.

What is a remote auto parts job?

Remote Auto Parts jobs refer to positions within the auto parts industry that can be performed from a remote location, such as a home office. These roles can include customer service representatives, sales associates, technical support, online inventory specialists, and order processing agents. Employees in these positions typically assist customers with finding the right auto parts, process orders, provide technical advice, and support online sales operations. Remote Auto Parts jobs rely heavily on communication skills, knowledge of automotive components, and the ability to use digital tools for order management and customer support.

What are the key skills and qualifications needed to thrive as a remote auto parts specialist?

To thrive as a Remote Auto Parts Specialist, you need strong automotive knowledge, inventory management skills, and experience in sales or customer service, often supported by a high school diploma or equivalent. Familiarity with automotive parts catalog systems, e-commerce platforms, and order management software is typically required. Exceptional communication, problem-solving, and attention to detail help you assist customers and resolve issues efficiently. These skills ensure accurate parts identification, smooth order processing, and high customer satisfaction in a remote work environment.

What are some common challenges faced by remote auto parts specialists, and how can they be addressed?

Remote auto parts specialists often face challenges such as managing accurate inventory information, coordinating timely shipments, and ensuring clear communication with customers and suppliers. To address these, it's important to utilize reliable inventory management software, maintain organized digital records, and develop strong virtual communication skills. Regular team check-ins and open communication channels can help resolve issues quickly and keep everyone informed about order status and inventory changes.

What is the difference between Remote Auto Parts vs Remote Auto Service Technician?

AspectRemote Auto PartsRemote Auto Service Technician
CredentialsKnowledge of auto parts, certifications like ASE Parts Specialist (optional)ASE certifications, technical training, relevant licenses
Work EnvironmentOnline, warehouse, or distribution centersOnline support, remote diagnostics, or customer service
Industry UsageAuto parts suppliers, e-commerce platformsAuto repair shops, service centers, dealerships
Search & Comparison IntentLooking for parts sourcing, inventory, or sales rolesSeeking technical support, diagnostics, or repair guidance

Remote Auto Parts roles focus on parts sourcing, inventory management, and sales within the auto industry, often requiring knowledge of auto parts and certifications. In contrast, Remote Auto Service Technicians provide technical support, diagnostics, and repair advice remotely, typically needing technical certifications like ASE. Both roles operate in the auto industry but serve different functions and work environments.

What are the most commonly searched types of Auto Parts jobs in Hudson, IN?

The most popular types of Auto Parts jobs in Hudson, IN are:

Remote Auto Parts jobs near you
Infographic showing various Remote Auto Parts job openings in Hudson, IN as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,683 per year, or $18.6 per hour.

Head of Customer Experience

Doc's Diesel

Bryan, OH • Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

HEAD OF CUSTOMER EXPERIENCE 

Full-time  |  Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site, Hybrid, or Remote)  |  $65,000–$75,000 per year


ABOUT DOC'S DIESEL

Doc's is in a true scaling phase. We are building an omnichannel auto parts brand with ambition, speed, and high standards. That means we need builders, people who take ownership, move fast, solve problems, and want to help shape where the company goes next. This is a strong fit for someone who wants responsibility, visible impact, and the chance to grow inside a business that is aiming much bigger.


THE ROLE

You will own Customer Experience strategy for Doc's Diesel, not just the day to day, the whole game plan. Our customers want to talk to real people, and that does not change just because we are building smarter tools. That means setting an AI roadmap that speeds the team up without ever replacing the human on the other end of the line, building the coaching and training that turns new hires into pros, and working with the whole team to ensure the best experience for our customers. You will guide the team through the work, then pick up the phone and be that real voice yourself when it counts most. If you want a seat that shapes how an entire department runs, and want to build something real inside a company still writing its own rules, this is it.


WHAT YOU'LL DO

  • Set the department's AI strategy: evaluate, pilot, and scale tools that work, without losing the human touch.
  • Build and run a coaching and training program that levels up the team.
  • Set service standards and SOPs so quality holds steady on every shift.
  • Dig into customer feedback and journey data to fix problems at the root.
  • Partner with marketing, product, and operations to strengthen the whole customer journey.
  • Report CX trends, KPIs, and department performance straight to leadership.
  • Pick up the phone and be the real voice on the toughest, highest-stakes escalations.
  • Own the returns and refunds workflow, prioritizing precision and aim for resolution within the same day.
  • Master and fine-tune support platforms like Richpanel to drive massive efficiency and scale.
  • Handle complex or escalated issues with professionalism and a customer-first mindset
  • Support product knowledge initiatives, including understanding new launches and compatibility questions.


WHAT YOU BRING

  • 4+ years in DTC ecommerce customer experience, including 2 to 3 years managing a team.
  • A track record building or running coaching and training programs for a customer-facing team.
  • Sharp analytical instincts, comfortable living in KPIs, dashboards, and reporting tools.
  • Communication skills strong enough to present straight to leadership.
  • Comfortable being a real voice on the phone yourself, not just managing the systems behind it.


NICE TO HAVE

  • Background in automotive or diesel parts.
  • Experience running AI-assisted tools like Richpanel, Gorgias, Zendesk, or Intercom.
  • Comfortable in Shopify, Amazon Seller Central, and Google Workspace.


OUR CORE VALUES

  • Can Do Attitude
  • Extreme Ownership
  • Customer Focused
  • No B.S.
  • We > Me


WHAT WE OFFER 

  • Salary: $65,000–$75,000 per year
  • Insurance: Health, vision, dental, and life insurance - after 60 days of employment
  • Retirement: Simple IRA with 3% company match - after 60 days of employment
  • PTO: Vacation and sick time - after 60 days of employment
  • Bonus: No Entitlement Self-Funded Quarterly Incentive Program if goals met - after 90 days of employment
  • Opportunities for professional growth and development


Doc's Diesel is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.