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Remote Auto Claims Adjuster Jobs in Springfield, MA

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Remote Auto Claims Adjuster information

See Springfield, MA salary details

$29.9K

$57.3K

$76.2K

How much do remote auto claims adjuster jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote auto claims adjuster in Springfield, MA is $57,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $64,300.00 per year, depending on experience, location, and employer.

What Does a Remote Auto Claims Adjuster Do?

An auto claims adjuster reviews the damage caused in a car accident and determines whether the insurance policy of the client provides coverage for their loss. In this role, you work to settle customer claims by deciding who is responsible and negotiating payments. You rely on photos, witness interviews, police reports, hospital records, and other professionals, such as auto body mechanics, to fulfill your duties. Your responsibilities include inspecting the damaged vehicle and writing the damage report, so good written and oral communication skills are important. Some adjusters work out of an office while others fill remote positions.

What are some common challenges faced by Remote Auto Claims Adjusters, and how can they be managed effectively?

Remote Auto Claims Adjusters often face challenges such as accurately assessing vehicle damage without being physically present and maintaining clear communication with claimants and repair shops. To overcome these obstacles, adjusters typically rely on photo documentation, video calls, and specialized estimating software. Strong organizational skills and proactive communication are key to managing a high volume of claims efficiently while ensuring customer satisfaction. Building strong relationships with local repair facilities and leveraging digital collaboration tools can also help streamline the claims process.

What are the key skills and qualifications needed to thrive as a Remote Auto Claims Adjuster, and why are they important?

To thrive as a Remote Auto Claims Adjuster, you need a thorough understanding of insurance policies, claims investigation, and negotiation, typically backed by a high school diploma or relevant certifications. Familiarity with claims management software, estimating tools like CCC One, and proficiency in digital communication systems are commonly required. Strong attention to detail, problem-solving abilities, and effective communication are essential soft skills for managing claims remotely and ensuring customer satisfaction. These skills and qualifications are crucial to accurately assessing damages, expediting claims processing, and maintaining trust with clients in a virtual environment.

What is a Remote Auto Claims Adjuster?

A Remote Auto Claims Adjuster is a professional who evaluates insurance claims for vehicle damage or loss while working from a remote location, such as their home. They assess the validity of claims, investigate accident details, review documentation, estimate repair costs, and negotiate settlements, all through digital communication and specialized software. This role often involves communicating with policyholders, repair shops, and other parties via phone, email, or video conferencing rather than in person. Remote adjusters play a key role in ensuring timely and accurate claims processing for insurance companies. Their work helps resolve claims efficiently while maintaining customer satisfaction.

What is the difference between Remote Auto Claims Adjuster vs Remote Property Claims Adjuster?

AspectRemote Auto Claims AdjusterRemote Property Claims Adjuster
Required CertificationsState-specific licenses, insurance adjuster certificationState-specific licenses, insurance adjuster certification
Work EnvironmentAssessing vehicle damage, communicating with policyholders remotelyEvaluating property damage, inspecting homes or commercial properties remotely
Industry UsageAuto insurance companies, claims departmentsHomeowners, commercial property insurers
Common Search/ComparisonYesYes

The main difference between a Remote Auto Claims Adjuster and a Remote Property Claims Adjuster lies in the type of claims they handle. Auto claims adjusters focus on vehicle damage assessments, while property claims adjusters evaluate damage to buildings and structures. Both roles require similar certifications and work remotely for insurance companies, but they specialize in different areas of insurance claims processing.

More about Remote Auto Claims Adjuster jobs
What are popular job titles related to Remote Auto Claims Adjuster jobs in Springfield, MA? For Remote Auto Claims Adjuster jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Auto Claims Adjuster jobs in Springfield, MA look for? The top searched job categories for Remote Auto Claims Adjuster jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Auto Claims Adjuster jobs? Cities near Springfield, MA with the most Remote Auto Claims Adjuster job openings:
Remote Auto Claims Adjuster jobs near you
Senior Claims Adjuster Workers Compensation

Senior Claims Adjuster Workers Compensation

Gallagher

East Hartford, CT • Remote

$65K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Arthur J. Gallagher & Co. rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview
  • Jurisdictions: CT, MA
  • Licenses: Must have state license or reciprocal.
  • Location: This role is fully remote work.

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:
• Claims Background: Minimum 3 years of experience adjusting a workers compensation desk, including lost time/indemnity and litigation.
• Jurisdictional Experience: CT, MA 
• Active Adjusters' licenses: Must have state license or reciprocal.
As a key member of our experienced Claims Adjuster team, you will:

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

REQUIRED QUALIFICATIONS:
• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.


DESIRED:
• Bachelor's Degree

#LI-Remote

#LI-AB2


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:

Ideal candidates for this position will have:
• Claims Background: Minimum 3 years of experience adjusting a workers compensation desk, including lost time/indemnity and litigation.
• Jurisdictional Experience: CT, MA 
• Active Adjusters' licenses: Must have state license or reciprocal.
As a key member of our experienced Claims Adjuster team, you will:

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

REQUIRED QUALIFICATIONS:
• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.


DESIRED:
• Bachelor's Degree

#LI-Remote

#LI-AB2

Education:UNAVAILABLEEmployment Type: FULL_TIME

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