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Remote Atm Support Jobs in Washington, DC (NOW HIRING)

L3HHCM20

Field Technician C (Washington DC)

Washington, DC · On-site +1

$62K - $116K/yr

Field technician will support FAA contracts FTI, ADSB, DCNS and any other FSG programs. Essential ... Must be willing to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of ...

All JobsAtm Support JobsRemote Atm Support JobsRemote Atm Support Jobs in Washington, DC

Remote Atm Support information

See Washington, DC salary details

$25.5K

$117K

$180.1K

How much do remote atm support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote atm support in Washington, DC is $116,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $141,000.00 per year, depending on experience, location, and employer.

What is remote ATM support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What are the key skills and qualifications needed to thrive as a remote ATM support specialist?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.

What are some common challenges faced by remote ATM support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

What are popular job titles related to Remote Atm Support jobs in Washington, DC?

For Remote Atm Support jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Atm Support jobs in Washington, DC look for?

The top searched job categories for Remote Atm Support jobs in Washington, DC are:

Remote Atm Support jobs near you

CNS/ATM, Surveillance, Airspace Safety-Case & Transition Specialist (0063-W03) - Remote

Axyde Analytics

Washington, DC • On-site, Remote

Full-time

Posted 7 days ago

Job description

Axyde Analytics is assembling a proposal team for USTDA solicitation 1131PL26R0063, South and Southeast Asia Aviation Infrastructure Project Scoping Mission. This contingent, intermittent role leads the CNS/ATM and airspace-modernization work package.
WBS responsibilities
•Assess communications, navigation, surveillance, procedures, spectrum and airspace interfaces.
•Define performance and interoperability requirements without prescribing a vendor.
•Develop architecture, safety-case, certification, testing, training and operational-transition tasks.
•Evaluate remote-site logistics, human factors, legacy-system integration, cyber dependencies and continuity.
•Convert gaps into project-report findings, TOR tasks, schedule dependencies and acceptance tests.
Required evidence
•10+ years of CNS/ATM, ATC, surveillance, navigation, communications or airspace-modernization work.
•Demonstrated ICAO and/or FAA standards, safety-critical requirements and transition/certification experience.
•Evidence of architecture, safety case, system requirements, testing, training or implementation planning.
•Clear technical writing for government, airport or air-navigation clients.
Preferred evidence
•Digital tower, ADS-B, radar, multilateration, PBN, remote-site or Asia modernization experience.
Engagement
Remote and intermittent over a potential four-year contract period, subject to award and individual assignment authorization. Limited international travel may be requested for applicable assignments and will be confirmed separately. U.S. citizenship or lawful permanent residence is required for proposal eligibility. Selection, award, hours and travel are contingent.
Application
Submit a current résumé and identify two representative assignments showing your role, methods, outputs and the client decision supported. Commercial terms will be addressed separately.

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