Remote role Duration: 6 months CTH * CA Server Automation which includes CA ITCM - need knowledge ... Support applications that support the Managed Services ATM fleet and Cash and Logistics. * Perform ...
Remote role Duration: 6 months CTH * CA Server Automation which includes CA ITCM - need knowledge ... Support applications that support the Managed Services ATM fleet and Cash and Logistics. * Perform ...
Resolve software support issues related to application design specifications. * Effectively ... Knowledge if switch network interfaces, ATM/POS authorization, Host Interfaces. * Background in ...
Quick apply
Resolve software support issues related to application design specifications. * Effectively ... Knowledge if switch network interfaces, ATM/POS authorization, Host Interfaces. * Background in ...
Broker Dealer Ops Analyst 3
New York, NY · On-site +1
Support Equity ATM/FATM and Corporate Buyback activity * Regulatory reporting for TRACE, MSRB, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Broker Dealer Ops Analyst 3
New York, NY · On-site +1
Support Equity ATM/FATM and Corporate Buyback activity * Regulatory reporting for TRACE, MSRB, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
Quick apply
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
Quick apply
... ATM), you'll play a key role in driving market development, providing technical case support, and ... This position is remote-based and will require the candidate to live within the region specified
Remote Atm Support information
See Rutherford, NJ salary details
$22.9K - $35.6K
0% of jobs
$35.6K - $48.2K
0% of jobs
$48.2K - $60.9K
11% of jobs
$60.9K - $73.5K
5% of jobs
$83.3K is the 25th percentile. Wages below this are outliers.
$73.5K - $86.2K
12% of jobs
$86.2K - $98.8K
14% of jobs
The median wage is $103.4K / yr.
$98.8K - $111.5K
23% of jobs
$121.5K is the 75th percentile. Wages above this are outliers.
$111.5K - $124.1K
13% of jobs
$124.1K - $136.8K
6% of jobs
$136.8K - $149.4K
7% of jobs
$149.4K - $162.1K
9% of jobs
$22.9K
$105.3K
$162.1K
How much do remote atm support jobs pay per year?
As of Jun 4, 2026, the average yearly pay for remote atm support in Rutherford, NJ is $105,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $126,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote ATM Support specialist, and why are they important?
To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.
What are some common challenges faced by Remote ATM Support specialists, and how can they be addressed?
Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.
What is Remote ATM Support?
Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.
What is the difference between Remote Atm Support vs ATM Technician?
| Aspect | Remote Atm Support | ATM Technician |
|---|---|---|
| Credentials | Basic IT or customer service certifications | Technical certifications or technical training |
| Work Environment | Remote, customer service centers, or call centers | On-site at ATM locations or service centers |
| Employer & Industry | Banking, financial services, ATM service providers | Bank branches, ATM service companies, retail |
| Job Focus | Remote troubleshooting, customer support, software updates | Hardware repairs, installations, physical maintenance |
Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.
Sr. Technical Support Consultant - Remote
NAVA Software SolutionsBerkeley Heights, NJ • On-site, Remote
Full-time
Posted yesterday
Job description
NAVA Software solutions is looking for a Sr. Technical Support Consultant
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
Required:
Desired:
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
- CA Server Automation which includes CA ITCM - need knowledge with in using the CA tool.
- Experience with Windows systems troubleshooting within non-production and production multi-tier environments.
- 24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
- Create application monitoring scripts and automate alerts that can inform of problems in logs files.
- Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
- Point of escalation accountable for diagnosing and resolving customer impacting issues.
- Review turnover artifacts to ensure completion prior to executing production installs.
- Participate in assigned projects representing the support organization, communicate status, issues, and delivery risks.
- Support applications that support the Managed Services ATM fleet and Cash and Logistics.
- Perform coordination of cross-functional departments to identify project issues, monitor action items and follow-up to ensure resolutions.
- Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
- Ensure monitoring alerts and system events are risk assessed, prioritized, and worked aggressively.
- Maintain and/or create technical support documentation, and work with resources to assume the same.
- Good verbal and written communication skills to be used for creation and updating standard operating procedures.
- Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.
Required:
- 5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development. ATM application knowledge is a plus.
- CA Server Automation which includes CA ITCM
- Hands-on knowledge of writing SQL for Oracle or SQL Server
- Solid experience scripting in PowerShell
- Microsoft Desktop Services, Virtual Services
- Experienced in Agile and DevOps environments and cultures.
- Knowledge of ITIL production support best practices
- ATM knowledge and strong knowledge of Microsoft Office Suite
- Knowledge of Splunk and ExtraHop
Desired:
- Basic knowledge of Linux
- Knowledge of Azure
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US