Review turnover artifacts to ensure completion prior to executing production installs ... Support applications that support the Managed Services ATM fleet and Cash and Logistics. * Perform ...
Review turnover artifacts to ensure completion prior to executing production installs ... Support applications that support the Managed Services ATM fleet and Cash and Logistics. * Perform ...
Coordinate and implement new system installations. Perform system walk-through of technical and ... Knowledge if switch network interfaces, ATM/POS authorization, Host Interfaces. * Background in ...
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Coordinate and implement new system installations. Perform system walk-through of technical and ... Knowledge if switch network interfaces, ATM/POS authorization, Host Interfaces. * Background in ...
Remote Atm Installation information
What is the difference between Remote Atm Installation vs ATM Technician?
| Aspect | Remote Atm Installation | ATM Technician |
|---|---|---|
| Credentials | Technical certifications, installation licenses | Technical certifications, maintenance licenses |
| Work Environment | On-site at client locations, installation sites | On-site at ATMs, service centers, or client sites |
| Industry Usage | Banking, financial services, retail | Banking, financial services, retail |
| Job Focus | Installing new ATMs, setup, configuration | Maintaining, repairing, troubleshooting ATMs |
Remote Atm Installation primarily involves setting up new ATMs at various locations, requiring installation skills and certifications. ATM Technicians focus on servicing and repairing existing ATMs. Both roles operate in similar environments and industries but differ in their core responsibilities.
What are popular job titles related to Remote Atm Installation jobs in New York?
For Remote Atm Installation jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Atm Installation jobs in New York look for?
The top searched job categories for Remote Atm Installation jobs in New York are:
What cities in New York are hiring for Remote Atm Installation jobs?
Cities in New York with the most Remote Atm Installation job openings:
Sr. Technical Support Consultant - Remote
Berkeley Heights, NJ • On-site, Remote
Full-time
Re-posted 15 days ago
Job description
NAVA Software solutions is looking for a Sr. Technical Support Consultant
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
Required:
Desired:
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
- CA Server Automation which includes CA ITCM - need knowledge with in using the CA tool.
- Experience with Windows systems troubleshooting within non-production and production multi-tier environments.
- 24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
- Create application monitoring scripts and automate alerts that can inform of problems in logs files.
- Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
- Point of escalation accountable for diagnosing and resolving customer impacting issues.
- Review turnover artifacts to ensure completion prior to executing production installs.
- Participate in assigned projects representing the support organization, communicate status, issues, and delivery risks.
- Support applications that support the Managed Services ATM fleet and Cash and Logistics.
- Perform coordination of cross-functional departments to identify project issues, monitor action items and follow-up to ensure resolutions.
- Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
- Ensure monitoring alerts and system events are risk assessed, prioritized, and worked aggressively.
- Maintain and/or create technical support documentation, and work with resources to assume the same.
- Good verbal and written communication skills to be used for creation and updating standard operating procedures.
- Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.
Required:
- 5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development. ATM application knowledge is a plus.
- CA Server Automation which includes CA ITCM
- Hands-on knowledge of writing SQL for Oracle or SQL Server
- Solid experience scripting in PowerShell
- Microsoft Desktop Services, Virtual Services
- Experienced in Agile and DevOps environments and cultures.
- Knowledge of ITIL production support best practices
- ATM knowledge and strong knowledge of Microsoft Office Suite
- Knowledge of Splunk and ExtraHop
Desired:
- Basic knowledge of Linux
- Knowledge of Azure
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US