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Remote Atlas Field Services Jobs in Utah (NOW HIRING)

As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching ... Atlas CRM, upselling current clients on other Heartland products and services, and maintaining ...

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Remote Atlas Field Services information

What is Remote Atlas Field Services?

Remote Atlas Field Services refers to a company or division that provides field-based services, such as inspections, maintenance, or data collection, often in industries like oil and gas, utilities, or telecommunications. The 'remote' aspect means that much of the coordination, reporting, and sometimes the work itself is conducted from off-site locations using digital tools and technology. These services are crucial for organizations that need to monitor and maintain assets spread across wide geographic areas. Employees may travel to field sites, but much of their communication and reporting happens remotely. This approach increases efficiency, safety, and access to real-time information.

What are the key skills and qualifications needed to thrive as a Remote Atlas Field Services technician?

To thrive as a Remote Atlas Field Services Technician, you generally need a background in telecommunications, electronics, or mechanical systems, often supported by relevant technical certifications or associate’s degrees. Familiarity with remote monitoring tools, field service management software, and equipment diagnostics systems is typically required. Strong problem-solving abilities, self-motivation, and effective communication are essential soft skills for working independently and liaising with clients or team members. These competencies ensure efficient troubleshooting, minimal downtime, and high-quality customer service in remote field operations.

What are some common challenges faced by professionals working in Remote Atlas Field Services, and how can they be effectively managed?

Professionals in Remote Atlas Field Services often encounter challenges such as coordinating with geographically dispersed teams, managing time zones, and ensuring consistent communication between field and office staff. Additionally, adapting to rapidly changing project requirements while maintaining data accuracy and meeting deadlines can be demanding. Effective use of collaborative tools, establishing clear communication protocols, and regular check-ins with team members can help mitigate these challenges and promote productivity in a remote work environment.

What is the difference between Remote Atlas Field Services vs Remote Network Technician?

AspectRemote Atlas Field ServicesRemote Network Technician
CredentialsTechnical certifications, field experienceNetworking certifications (e.g., CompTIA Network+), technical skills
Work EnvironmentOn-site fieldwork, client locations, remote supportRemote troubleshooting, network setup, and maintenance
Industry UsageTelecom, utilities, infrastructureIT, telecommunications, enterprise networks
Common Search IntentField service jobs, on-site technical rolesRemote network support, troubleshooting jobs

Remote Atlas Field Services primarily involves on-site fieldwork in industries like telecom and utilities, focusing on installation and maintenance. In contrast, Remote Network Technicians mainly perform remote troubleshooting and network support for IT and telecom companies. Both roles require technical certifications but differ in work environment and job focus.

What are popular job titles related to Remote Atlas Field Services jobs in Utah?

For Remote Atlas Field Services jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Atlas Field Services jobs in Utah look for?

The top searched job categories for Remote Atlas Field Services jobs in Utah are:

What cities in Utah are hiring for Remote Atlas Field Services jobs?

Cities in Utah with the most Remote Atlas Field Services job openings:

National BAS Field Service Operations Manager

Kelso Building Services

Ogden, UT • Remote

Full-time

Posted 8 days ago


Job description

Travel: Approximately 30–50%, based on business requirements

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.