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Remote Assistant Director Jobs in Kentucky (NOW HIRING)

Senior Analyst, Finance- Remote

Louisville, KY · Remote

$78K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

More about our team The Senior Analyst, Finance will work closely with the Director, Finance in ... * Assist in the preparation of monthly Cash/AR Realization Analyses: update RCA cash runout ...

Senior Analyst, Finance- Remote

Louisville, KY · On-site +1

$78K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

More about our team The Senior Analyst, Finance will work closely with the Director, Finance in ... * Assist in the preparation of monthly Cash/AR Realization Analyses: update RCA cash runout ...

Manager Corporate Security-REMOTE

Louisville, KY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Assist Corporate Audit and Compliance with internal investigations * Design and implement ... Ambitious and highly motivated individual who is capable of working without direct oversight to ...

Sr Accountant

Louisville, KY · Remote

$70K - $100K/yr

This is a direct hire role with a full benefits package. You'll play a key role in our financial ... Manage accounting data flow from remote facilities * Assist with Sarbanes-Oxley (SOX) compliance ...

This is a direct hire role with a full benefits package. You'll play a key role in our financial ... Manage accounting data flow from remote facilities * Assist with Sarbanes-Oxley (SOX) compliance ...

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Remote Assistant Director information

What is a remote assistant director?

A Remote Assistant Director is a professional who supports the primary director of a project, team, or organization, but works from a remote location rather than on-site. Their responsibilities often include coordinating schedules, managing communications, assisting with project planning, and ensuring that tasks are completed on time. By working remotely, they use digital tools to collaborate effectively with the director and other team members. This role is common in industries like film, education, and corporate management, where remote operations are feasible. The position requires strong organizational, communication, and technology skills.

What does a remote assistant director do?

As a Remote Assistant Director, you’ll typically rely on digital collaboration tools to lead teams, coordinate projects, and ensure clear communication. Regular video meetings, project management platforms, and transparent goal-setting are essential for keeping everyone aligned. Common challenges include fostering team cohesion and maintaining oversight without micromanaging, so proactive communication and relationship-building are key. Success in this role often depends on your ability to adapt leadership styles to virtual environments and provide support across different time zones.

What skills and qualifications are needed to be a remote assistant director?

To thrive as a Remote Assistant Director, you need strong leadership, project management skills, and relevant experience in your industry, often supported by a bachelor’s or master’s degree. Familiarity with collaboration tools like Slack, Zoom, project management platforms (e.g., Asana or Trello), and cloud-based document systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are vital soft skills for coordinating teams and managing projects remotely. These skills and qualities ensure effective oversight, seamless virtual collaboration, and successful achievement of organizational goals from a distance.

What are popular job titles related to Remote Assistant Director jobs in Kentucky?

For Remote Assistant Director jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Assistant Director jobs in Kentucky look for?

The top searched job categories for Remote Assistant Director jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Assistant Director jobs?

Cities in Kentucky with the most Remote Assistant Director job openings:

Assistant Director, Customer Experience

Allied Roofing Partners

Louisville, KY • Remote

Full-time

Posted 6 days ago


Job description

Assistant Director, Customer Experience

Location: Remote

Compensation: $115,000 base salary, plus monthly performance incentives tied to performance.

Reports to: Marketing and dotted line into Operations

Growth path: Director of CX as the organization scales.

About the Role

Allied Roofing Partners (ARP) is building an in-house Customer Experience organization to serve a fast-growing, multi-brand roofing portfolio. You will be the first CX hire and the architect of the contact center that follows. This is a true player-coach seat: you will personally work leads and customers to prove out and calibrate the playbook, then hire and lead the CSR team that scales it.

Direct customer contact is a core, day-one requirement of this role, not a transitional duty. Until the CSR team is seated, you carry the full individual-contributor playbook yourself while supporting multiple brands across the US.

What You Will Do

Own the phones (primary, day one):

Call every web-form lead the moment it lands via auto-dialer for select brands and direct dial with a target under 2 minutes speed-to-lead during coverage hours.

Work the structured rehash recovery book across all brands: unsold quotes, viewed-not-accepted estimates, aged estimates, past customers, and missed calls.

Follow and refine the established ARP playbook, scripts, and cadences; playbook adherence is required and measured.

Hit individual production metrics: booking rate, call volume, and average call time to booking.

Build the contact center (in parallel):

Define CX capacity requirements across the enterprise.

Recruit and hire the CSR team, sourcing candidates: screening, live role-plays, and reference checks.

Build the operating infrastructure: playbooks, QA and call-scoring, training and onboarding programs, scheduling, and coverage models.

Onboard, coach, and performance-manage CSRs. Run intra-week calibration and call reviews.

Partner with Marketing and Operations on lead quality feedback, staffing gates, and the plan for a future centralized contact center, including location and staffing scenarios.

Ensure compliance across TCPA, DNC, and call-recording requirements.

What Success Looks Like

Productive on speed-to-lead in week 1, full rehash cadence within 30 days.

Playbook proven in your own calls: rehash consistently booking jobs and outbound capacity near limit for one caller.

First CSRs sourced, hired, and productive as volume gates clear.

Documented playbooks, QA, and training that let each new CSR ramp faster than the last.

What You Bring

5+ years in customer success, contact center, or CX operations, ideally in home services, or an adjacent trade.

Builder: You have built or managed call center processes, teams, and training programs from the ground up.

Track record of recruiting, onboarding, and retaining frontline talent at scale; an active network of CSR-caliber candidates is a strong plus.

Hands-on operator comfortable personally making high volumes of outbound calls and being measured on results.

CRM- and dialer-fluency: disciplined about process, documentation, and data.

Self-managed and remote- competitive on speed and coachable. Able to review own performan