ZipRecruiter

Log In

2

Remote Assignment Writing Jobs in Scranton, PA (NOW HIRING)

Olympia Chimney Supply

Customer Partner

Scranton, PA · Remote

$16.50 - $22.25/hr

This description reflects management's assignment of essential functions; it does not proscribe or ... Primary works is performed indoors in a remote office setting. The noise level in the work ...

All JobsAssignment Writing JobsRemote Assignment Writing JobsRemote Assignment Writing Jobs in Scranton, PA

Remote Assignment Writing information

What is remote assignment writing?

Remote assignment writing is a job where writers create academic or professional content, such as essays, reports, or research papers, for clients from a remote location, usually online. This role requires strong writing, research, and organizational skills, as well as the ability to meet deadlines without direct supervision. Remote assignment writers often work as freelancers or with writing agencies, serving students, businesses, or individuals who need help with documentation or assignments. The flexibility of this job allows writers to work from anywhere with an internet connection.

What are the key skills and qualifications needed to thrive as a remote assignment writer?

To thrive as a Remote Assignment Writer, you need excellent research abilities, strong written communication skills, and proficiency in academic or professional writing conventions, often supported by a relevant degree or certification. Familiarity with word processing software, citation tools (like Zotero or EndNote), and plagiarism checkers is typically required. Time management, self-motivation, and the ability to interpret assignment guidelines are essential soft skills for remote success. These skills ensure timely, high-quality deliverables that meet client or academic standards, crucial for building reputation and client trust in a remote work environment.

What are the typical challenges faced by remote assignment writers, and how can they be managed?

Remote assignment writers often encounter challenges such as managing time zones across clients, maintaining self-discipline, and ensuring clear communication with editors or clients. To address these, it's helpful to set a consistent work schedule, use project management tools, and clarify assignment requirements before starting. Regular check-ins and clear documentation of progress can also help ensure expectations are met and deadlines are achieved.

What is the difference between Remote Assignment Writing vs Remote Content Writing?

AspectRemote Assignment WritingRemote Content Writing
Required CredentialsTypically requires academic credentials or subject expertiseUsually requires writing skills and SEO knowledge
Work EnvironmentFreelance or online platforms, flexible hoursFreelance, agency, or in-house, flexible or fixed hours
Industry UsageEducational, academic, student support servicesMarketing, blogging, digital media
Search & Comparison IntentHigh overlap in freelance writing jobs, academic supportContent creation, marketing, SEO roles

Remote Assignment Writing focuses on creating academic papers and assignments, often requiring subject expertise and academic credentials. Remote Content Writing involves producing articles, blogs, and marketing content, emphasizing SEO skills and creativity. While both are remote writing roles, they serve different industries and client needs, making them distinct career paths within the writing profession.

What are popular job titles related to Remote Assignment Writing jobs in Scranton, PA?

For Remote Assignment Writing jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Assignment Writing jobs in Scranton, PA look for?

The top searched job categories for Remote Assignment Writing jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Assignment Writing jobs?

Cities near Scranton, PA with the most Remote Assignment Writing job openings:

Remote Assignment Writing jobs near you

Customer Partner

Olympia Chimney Supply

Scranton, PA • Remote

$16.50 - $22.25/hr

Full-time

Re-posted 9 days ago

Job description

Summary/Objective

The Customer Partner ensures the highest level of customer satisfaction by efficiently assisting customers with orders, inquiries, sales suggestions and problem-solving in a friendly and knowledgeable manner.

Essential Functions

  1. Manage high volume of incoming calls
  2. Stays updated on product knowledge
  3. Generate sales leads
  4. Answer incoming customer calls regarding Stock and Custom products, general product problems, service questions, and general client concerns
  5. Identify and assess customers’ needs to achieve satisfaction
  6. Build sustainable relationships and trust with customer accounts through open and interactive communication
  7. Provide accurate, valid, and complete information by using the right methods/tools
  8. Uses product knowledge to offer customer alternatives
  9. Meet personal/customer service teams’ sales targets and call handling quotas
  10. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts, and file documents
  11. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  12. Update customer information in the customer service database during and after each call
  13. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  14. Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
  15. Follow communication procedures, guidelines, and policies

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Competencies

  • Humility: Having or showing a modest or low estimate of one’s own importance; putting the needs of another person before your own and thinking of others before yourself
  • Results Orientation (Get It Done): Having a work ethic and a way of overcoming challenges and getting things done without making excuses; delivering on results and does what he/she says they will do
  • Customer Focus: Meeting the expectations and requirements of internal and external customers to achieve positive outcomes
  • Technical Expertise: Strong Microsoft Office Suite Skills. Successfully completes ongoing product, system and process training and certification as assigned.
  • Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback non-defensively
  • Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress
  • Dependability/Reliability: Following through on commitments, producing timely work to required – or higher - standards, and pitching in to get the job done.
  • Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Work Environment and Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: The work is mostly sedentary with periods of light physical activity. Typical positions require workers to walk or stand for short periods; lift and carry up to 30 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and operate computer or typewriter keyboards. The work requires the ability to speak clearly, and to see and hear clearly.

Work environment: Primary works is performed indoors in a remote office setting. The noise level in the work environment is usually low to moderate. Work is subject to frequent interruptions.

Work Location

This position is Remote, requiring employees to work one (1) day onsite at our Pittston office each month.

Position Type/Expected Hours of Work.

This is a full-time position with a schedule of Monday - Friday, schedule will be established depending on the market being supported. Schedule examples: 9:30 a.m. to 6:00 p.m.; 10:30 a.m. to 7:00 p.m. All employees are expected to be available during core business hours and adhere to company communication and performance standards.

Travel
Minimal travel for occasional training is expected.

Required Education and Experience

  • Minimum of high school education or GED
  • Three+ years’ Customer Service experience including one + year in a call center required; strong phone contact handling and active listening skills
  • Excellent verbal and written communication skills
  • Prior experience with a manufacturing company preferred
  • Prior experience in business-to-business (B2B) customer service preferred
  • Ability to multi-task, prioritize, and manage time effectively
  • NFI or CSIA Certification preferred

AAP/EEO Statement

Olympia Chimney Supply Holdings, LLC and its subsidiaries, Copperfield Chimney, and Olympia Chimney and Venting, are Equal Opportunity Employers. We value diversity and inclusion and are committed to providing a workplace free of discrimination and harassment.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.