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Remote Aspire Customer Service Jobs in Puerto Rico

... and customer service. * Makes decisions and acts in accordance with established policies and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or customer service or relevant educational attainment required * Knowledge in pre-authorizations and health ...

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative experience and/or customer service or relevant educational attainment required * Skills for ...

Showing results 21-40

Remote Aspire Customer Service information

What is a Remote Aspire Customer Service representative?

A Remote Aspire Customer Service representative is a professional who works from home or another remote location to assist Aspire’s customers with their inquiries, concerns, and issues. Their responsibilities typically include answering customer questions, handling complaints, providing product or service information, and resolving problems efficiently. They use various communication channels like phone, email, or chat to interact with customers, ensuring a high level of satisfaction. Working remotely allows them flexibility while still delivering quality support as part of Aspire's customer service team.

What are the key skills and qualifications needed to thrive as a Remote Aspire Customer Service representative?

To thrive as a Remote Aspire Customer Service representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or email platforms is typically required. Patience, empathy, and self-motivation are essential soft skills that help build rapport and resolve customer issues effectively from a remote location. These skills and qualities are crucial for delivering high-quality support, maintaining customer satisfaction, and ensuring efficient remote collaboration.

What are some common challenges faced by Remote Aspire Customer Service representatives, and how can they be managed?

Remote Aspire Customer Service representatives often encounter challenges such as maintaining clear communication with customers without in-person cues, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with teammates, and participate in regular team check-ins for support. Embracing ongoing training and feedback can also enhance problem-solving skills and help representatives deliver consistent, high-quality service.

What is the difference between Remote Aspire Customer Service vs Remote Call Center Representative?

AspectRemote Aspire Customer ServiceRemote Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHome-based, flexible hours, independent workHome-based or call center setting, shift work
Industry UsageRetail, tech, healthcare, and service sectorsTelecommunications, retail, finance, and tech sectors
Job FocusCustomer support, issue resolution, product infoHandling inbound/outbound calls, troubleshooting, sales

Remote Aspire Customer Service and Remote Call Center Representative roles both involve customer interaction and require similar credentials. However, Remote Aspire Customer Service typically offers more flexible, home-based work focused on support and problem-solving, while Remote Call Center Representatives often work in shift-based environments handling calls for sales or technical support. Both roles are common across various industries and demand strong communication skills.

What are popular job titles related to Remote Aspire Customer Service jobs in Puerto Rico?

For Remote Aspire Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What cities in Puerto Rico are hiring for Remote Aspire Customer Service jobs?

Cities in Puerto Rico with the most Remote Aspire Customer Service job openings:

Infographic showing various Remote Aspire Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Distribution Planning Engineer - Remote (Puerto Rico)

ICF

Mayaguez, PR • On-site, Remote

Full-time

Retirement

Posted 16 days ago


Key responsibilities

  • Interface with other engineers to prepare computer-based models and perform power system studies on utility distribution systems and industrial/commercial electrical power systems.

  • Conduct system modeling, reliability, and resiliency planning studies, as well as distribution system circuit analysis for loading, voltage, reactive power, contingency, coordination, and reliability.

  • Perform new load and generation interconnection studies, recommend solutions and best practices, and perform detailed engineering analyses following standard methodology.


Job description

Title: Distribution Planning Engineer
Location: Puerto Rico (Remote)

Ready to make a difference?
We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are looking for passionate and innovative people who are constantly seeking ways to provide better quality engineering services for our clients.

Why you'll love working here:

  • Quality of life: Fully remote, flexible schedule, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate
You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.

What you will be doing:
This individual will be responsible for interfacing with other engineers in the preparation of computer-based models and performing power system studies on utility distribution systems and industrial/commercial electrical power systems including long/short range planning studies, short circuit, load flow, motor starting, power factor correction, Distributed Energy Resources (DER) impact, load impact and other related studies.

This person must be able to self-manage, with a strong conceptualization ability and strong interpersonal communication and organizational skills - including the capability to explain complex technical issues to decision-makers and project teams. Daily/weekly responsibilities can include but are not limited to:

  • Participate in both internal and external client meetings.

  • System modeling, such as steady-state load flows (CYME, Synergi, Windmil, ETAP, SKM etc.)

  • System reliability and resiliency planning studies

  • Distribution system circuit analysis for loading, voltage, reactive power, contingency, coordination, and reliability

  • New load and generation interconnection studies

  • Recommends solutions and best practices for standard and non-standard situations

  • Perform detailed engineering analyses following standard methodology, criteria, and principles

  • Actively seek out and encourage identification of new technologies and work practices to reduce operational costs and/or assist in the reduction of potential safety hazards

What we need you to have (minimum qualifications):

  • BS in Electrical Engineering from an ABET certified college or University.

  • 2+ year of experience in distribution planning, operations, and electrical engineering system studies such as hosting capacity analysis, contingency analysis, long term capital investment studies, and model validation.

  • Experience using power flow analysis software such as CYME, Synergi, Windmil, ETAP, or other equivalent software packages.

What we would like you to have (preferred skills):

  • Prior experience working with or within electric utilities

  • 5+ years of experience in distribution planning, operations, and electrical engineering system studies such as hosting capacity analysis, contingency analysis, long term capital investment studies, and model validation.

  • Ability to work successfully in a customer-focused, project-oriented environment

  • Experience forecasting load and generation growth

  • Familiarity with short circuit software including ASPEN, CAPE, or ETAP

  • Familiarity with distribution operation software such as ADMS, DERMS

  • Familiarity with distribution design and/or drafting in AutoCAD

  • Use of Python to automate functionality in power system modeling software

  • Familiarity of utility protection philosophy and short circuit studies

  • Experience with renewable energy generation facility design, such as solar, wind, or battery storage

  • Excellent written and verbal English communication skills including technical report writing

  • Familiarity with the various Independent System Operators (ISOs) such as PJM, MISO, CAISO, ERCOT, WECC, SERC, NYISO, NEISO, SPP

#GEA25

#POWERDELIVERY

#INDEED

#LI-CC1


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,738.00 - $125,354.00Puerto Rico Remote Office (PR99)