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Remote Appointment Line Tricare Jobs (NOW HIRING)

Commission Based Muni Insurance | Commission-Only | Remote/Flexible Are you a licensed insurance ... Muni Insurance, a full-line independent agency, is expanding and looking for motivated, licensed ...

Muni Insurance | Commission-Only | Remote/Flexible Are you a licensed insurance professional ... Muni Insurance, a full-line independent agency, is expanding and looking for motivated, licensed ...

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Hello Appointment Setters, SDRs and ISAs! Are you motivated, super organized, sales oriented, and ... finish line" * Don't have the drive and ability to self motivate * Have no interest in being ...

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... appointments on time. * Inspire the trust of others; work with integrity; uphold organizational ... line plans. We'll make sure you get the coverage you need, just the way you want it. Benefits ...

... set appointments with nice people just like you, close to your home. You will receive complete ... Hybrid remote position with an open and flexible schedule. * Sales training and ongoing mentorship.

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Remote Appointment Line Tricare information

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How much do remote appointment line tricare jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote appointment line tricare in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.00 per hour, depending on experience, location, and employer.

What is a Remote Appointment Line Tricare representative?

Remote Appointment Line Tricare representatives are professionals who assist military service members, veterans, and their families in scheduling medical appointments over the phone or online for healthcare services covered by Tricare. Working remotely, they handle calls, provide information about available providers, and help patients navigate the Tricare system to ensure timely and appropriate care. They play a crucial role in customer service and administrative support, often working from home or in a virtual call center environment.

What are common challenges faced by Remote Appointment Line Tricare representatives, and how can they be managed?

Remote Appointment Line Tricare representatives often encounter challenges such as high call volumes, handling sensitive patient information, and addressing complex scheduling requests within military healthcare systems. Managing these challenges requires strong multitasking abilities, adherence to privacy regulations like HIPAA, and excellent communication skills to ensure patients feel supported and understood. Building familiarity with Tricare policies and using scheduling software efficiently can help representatives provide accurate information and maintain a positive experience for beneficiaries.

What skills and qualifications are needed to thrive as a Remote Appointment Line Tricare representative?

To thrive as a Remote Appointment Line Tricare representative, you need strong customer service skills, knowledge of healthcare scheduling procedures, and familiarity with Tricare policies, often supported by a high school diploma or equivalent. Proficiency with call center software, healthcare scheduling systems, and secure data entry platforms is typically required. Excellent verbal communication, patience, and problem-solving abilities help you effectively assist beneficiaries and resolve concerns. These skills are essential to ensure efficient, accurate appointment scheduling and a positive experience for Tricare members.

What is the difference between Remote Appointment Line Tricare vs Remote Customer Service Representative?

AspectRemote Appointment Line TricareRemote Customer Service Representative
CredentialsBasic healthcare knowledge, customer service skillsCustomer service skills, sometimes healthcare knowledge
Work EnvironmentCall centers, healthcare support centersCall centers, client support centers
Employer & IndustryMilitary healthcare, Tricare providersVarious industries including healthcare, retail, tech
Search & Comparison IntentUnderstanding healthcare support roles in TricareCustomer service roles in remote settings

The Remote Appointment Line Tricare primarily focuses on assisting military beneficiaries with healthcare appointments, requiring healthcare knowledge and familiarity with Tricare policies. In contrast, Remote Customer Service Representatives handle general customer inquiries across various industries. While both roles involve remote communication and customer support, the key difference lies in healthcare-specific knowledge for Tricare roles versus broader customer service skills for general roles.

What cities are hiring for Remote Appointment Line Tricare jobs? Cities with the most Remote Appointment Line Tricare job openings:
What are the most commonly searched types of Appointment Line Tricare jobs? The most popular types of Appointment Line Tricare jobs are:
What states have the most Remote Appointment Line Tricare jobs? States with the most job openings for Remote Appointment Line Tricare jobs include:

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Birmingham, AL • On-site, Remote

$16.75 - $21.25/hr

Full-time

Re-posted 17 days ago


Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the various VAMC facilities throughout Alaska, Idaho, Washington and Oregon. Working hours are Mon-Fri, 10am-7:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Provide front-line administrative and clerical support for VA clinics and Community Care scheduling
  • Perform consult intake, patient/provider outreach, appointment scheduling, and follow-up
  • Manage appointment schedules, Electronic Wait List, recall lists, and pending consults
  • Accurately schedule appointments within VA timeliness standards (≤ 7 calendar days from consult entry)
  • Answer phones professionally, screen calls, and route or resolve inquiries appropriately
  • Verify patient identity using two VA-approved identifiers
  • Update and validate demographic and insurance information during patient interactions
  • Explain VA insurance collection requirements to Veterans and families
  • Enter and maintain accurate documentation in CPRS / EHRM
  • Collaborate with VA clinical staff and interdisciplinary care teams
  • Assist with clinic access contingency plans, including rescheduling or shifting patients as needed
  • Escalate scheduling or access issues to VA supervisors per SOP
  • Maintain high customer service standards when interacting with Veterans, families, and staff
  • Meet VA performance standards for accuracy (≥98%), responsiveness, and customer service
  • Participate in required meetings, huddles, reporting, and quality improvement activities
  • Complete related administrative duties as assigned to support daily operations
Qualifications
  • High School diploma or GED equivalent.
  • Proficiency in written and spoken English.
  • Minimum typing speed of 50 words per minute.
  • Basic computer proficiency, including Microsoft Office applications.
  • Basic knowledge of medical terminology.
  • Minimum 6 months of customer service experience.
  • Ability to work remotely and independently in a professional setting.
  • Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.
  • No physical or health restrictions that would interfere with job performance.
  • Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.
  • U.S. citizenship required.

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.