Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during ... Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365 ...
Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during ... Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365 ...
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Remote Apple Support information
See Sturtevant, WI salary details
$11.40 - $12.67
1% of jobs
$12.67 - $13.93
4% of jobs
$14.93 is the 25th percentile. Wages below this are outliers.
$13.93 - $15.20
25% of jobs
$15.20 - $16.47
14% of jobs
The median wage is $16.96 / hr.
$16.47 - $17.74
14% of jobs
$17.74 - $19.01
10% of jobs
$19.64 is the 75th percentile. Wages above this are outliers.
$19.01 - $20.28
13% of jobs
$20.28 - $21.55
4% of jobs
$21.55 - $22.82
8% of jobs
$22.82 - $24.08
3% of jobs
$24.08 - $25.35
3% of jobs
$11
$17
$25
How much do remote apple support jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for remote apple support in Sturtevant, WI is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.76 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in remote Apple Support?
To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.
What is a Remote Apple Support?
A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.
What does a remote Apple Support do?
A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.
What cities near Sturtevant, WI are hiring for Remote Apple Support jobs?
Cities near Sturtevant, WI with the most Remote Apple Support job openings:
Full-time
Re-posted 12 days ago
Job description
Company Description
An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.
Job Description
We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.
Qualifications
Individual Expectations:
Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.
Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email. Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.
Must have desire to learn new skills for growth potential within the firm.
Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours. After hours/remote work requires high-speed internet.
Technical Skills Qualifications:
Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.
A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.
Additional Information
Minimum Education Required: Full or partial certifications in a technical, computer related field.
Years of Experience Required: Must have 3-5 years of current PC and general IT. Small business consulting experience highly favored.
Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas. Must have reliable transportation and live within 50 miles from corporate office.
Salary/Hours: Competitive compensation with benefits. After-hours and weekend project/helpdesk work as needed.
To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.
Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.
All your information will be kept confidential according to EEO guidelines.
About Vicinitech
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Antioch, IL, US
Year founded
1999