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Remote Apple Support Jobs in New York (NOW HIRING)

ACD Connect

Full Time Support Specialist - NY

New York, NY · Remote

$21 - $23/hr

... the remote stipend is provided as general reimbursement support. You must provide the following: * PC or Laptop: Must run Windows 10 or 11 (No Macs, Apple devices, Chromebooks, or tablets). * USB ...

ACD Connect

Part Time Support Specialist - NY

New York, NY · Remote

$21 - $23/hr

... the remote stipend is provided as general reimbursement support. You must provide the following: * PC or Laptop: Must run Windows 10 or 11 (No Macs, Apple devices, Chromebooks, or tablets). * USB ...

Mondo

IT Support Specialist

Manhattan, NY · Remote

We have over 200 employees using Mac computers and Apple and Android mobile devices in an ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...

DarioHealth

Platform Engineer

Manhattan, NY · On-site +1

Support Apple Business Manager and automated Mac enrollment. * Manage employee onboarding, offboarding, equipment, accounts, and application access. * Provide remote technical support for hardware ...

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Remote Apple Support information

What is a Remote Apple Support?

A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.

What does a remote Apple Support do?

A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

What are the key skills and qualifications needed to thrive in remote Apple Support?

To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.

Can you work remote for Apple Support?

Yes, Apple Support offers remote customer service positions that allow employees to work from home. These roles typically require strong communication skills, technical knowledge, and the ability to troubleshoot Apple products remotely. Availability of remote work may vary by location and position, and candidates often need to complete specific training or certifications.

What are the most commonly searched types of Apple Support jobs in New York?

The most popular types of Apple Support jobs in New York are:

What are popular job titles related to Remote Apple Support jobs in New York?

For Remote Apple Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Apple Support jobs in New York look for?

The top searched job categories for Remote Apple Support jobs in New York are:

What cities in New York are hiring for Remote Apple Support jobs?

Cities in New York with the most Remote Apple Support job openings:

Remote Apple Support jobs near you
Infographic showing various Remote Apple Support job openings in New York as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Remote job distribution.

HealthKit User - Fully Remote | Upto $60

Mercor

New York, NY • Remote

$60/hr

Full-time

Posted 13 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Apple Healthkit User
Type: Contract
Compensation: $60/hour
Location: Remote

Role Responsibilities

  • Fully populate your HealthKit profile with comprehensive data across applicable categories.
  • Link your health record from at least one qualifying institution via Apple's Health Records network. Ensure inclusion of immunizations, lab results, medications, vitals, and clinical notes.
  • Consent to share four demographics: age, gender, approximate region, and activity level.
  • Ensure your submission is a genuine export from your own Health app with a complete profile and continuous history.
  • Include a linked EHR with all required clinical categories and the Clinical Notes section.

Qualifications

Must-Have

  • Genuine export from your own Health app.
  • Records from at least one institution on the qualifying list connected to Apple HealthKit.
  • Complete profile with continuous history.
  • Linked EHR with all required clinical categories.
  • Consent to share all four demographic attributes.

Commitment

  • One export per participant, with an optional re-export later to refresh your data.

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.