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Remote Apple Support Advisor Jobs in Springfield, MA

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · On-site +1

$19.25 - $26/hr

We are an organization of consultative advisors and problem solvers. We help companies and ... This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The ...

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All JobsApple Support Advisor JobsRemote Apple Support Advisor JobsRemote Apple Support Advisor Jobs in Springfield, MA

Remote Apple Support Advisor information

See Springfield, MA salary details

$11K

$67.9K

$144.5K

How much do remote apple support advisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote apple support advisor in Springfield, MA is $67,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $64,300.00 per year, depending on experience, location, and employer.

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, allowing them to assist customers from home. These roles typically require strong communication skills, technical knowledge, and the ability to use remote support tools, with some positions offering flexible schedules.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

Does Apple allow remote jobs?

Apple offers some remote positions, including roles like Apple Support Advisor, which can be performed remotely depending on the specific job and location. These roles typically require strong communication skills, technical knowledge, and familiarity with Apple products and support tools. Availability of remote work varies by position and company policies.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.

What are popular job titles related to Remote Apple Support Advisor jobs in Springfield, MA?

For Remote Apple Support Advisor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Apple Support Advisor jobs in Springfield, MA look for?

The top searched job categories for Remote Apple Support Advisor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Apple Support Advisor jobs?

Cities near Springfield, MA with the most Remote Apple Support Advisor job openings:

Remote Apple Support Advisor jobs near you

Software Engineer, iOS Core Product - Hartford, CT, USA

Speechify

Hartford, CT • Remote

$141K/yr

Full-time

Re-posted 20 days ago

Job description

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You'll Do

  • Opportunity to lead key engineering and product decisions
  • Actively shipping production code for the Speechify iOS app
  • Work within a dedicated product team
  • Participate in product discussions to shape the product roadmap
  • Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

  • Experience. You've worked on products that scaled to a large user base
  • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
  • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
  • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
  • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
  • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
  • Technical skills. Swift, SwiftUI

Technical Requirements:

  • Swift Programming Language
  • SwiftUI experience
  • Experience in Multithreading Programming
  • Working with CI/CD infrastructure
  • Experience with Fastlane
  • SOLID principles, the ability to write every single class according to SOLID
  • Experience with Git and understanding of different Git strategies

What We offer:

  • A fast-growing environment where you can help shape the company and product
  • An entrepreneurial crew that supports risk, intuition, and hustle
  • The opportunity to make a big impact in a transformative industry
  • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
  • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
  • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
  • Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio 

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply