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Remote Apple Support Advisor Jobs in Azle, TX (NOW HIRING)

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Remote Apple Support Advisor information

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How much do remote apple support advisor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote apple support advisor in Azle, TX is $59,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $56,200.00 per year, depending on experience, location, and employer.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

Can I work for a remote Apple Support Advisor from home?

Yes, Apple Support Advisors often work remotely from home, providing technical support via phone, chat, or email. These roles typically require a reliable internet connection, specific technical skills, and sometimes certification or training, and may involve flexible schedules depending on the company's needs.

Does Apple still offer remote work?

Apple Support Advisors, including remote roles, are part of Apple's customer service team and have historically offered remote work options. The availability of remote positions can vary based on company policies and current staffing needs, so it is recommended to check Apple's official careers page for the most up-to-date information.

How much do remote Apple Support Advisors make?

Remote Apple Support Advisors typically earn between $15 and $25 per hour, depending on experience and location. Some positions may offer additional benefits such as bonuses or flexible schedules, and strong communication skills and technical knowledge are often required.

What are popular job titles related to Remote Apple Support Advisor jobs in Azle, TX?

For Remote Apple Support Advisor jobs in Azle, TX, the most frequently searched job titles are:

What job categories do people searching Remote Apple Support Advisor jobs in Azle, TX look for?

The top searched job categories for Remote Apple Support Advisor jobs in Azle, TX are:

What cities near Azle, TX are hiring for Remote Apple Support Advisor jobs?

Cities near Azle, TX with the most Remote Apple Support Advisor job openings:

Tax Resolution Specialist

Benaiah Consulting Group. LLC

Roanoke, TX • Remote

$110K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Remote | $80,000-$130,000 DOE | Full-Time

URGENT OPPORTUNITY - IMMEDIATE FILL

If you have been waiting for the right move, this is it - do not let this one pass you by.

Why This Role Is Different

Most tax resolution roles put you in a grind - high caseloads, little support, and a culture that treats overtime as the baseline. This one is different.

Our client is a high-growth, "Locally-Owned" SMB CPA and advisory firm that has posted 35-45% year-over-year growth for six consecutive years. They have built something genuinely rare: a firm where busy season stays under 45-50 hours per week, turnover runs below 8% in an industry averaging 18-22%, and the culture actually walks the walk on family and work-life balance.

They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make an immediate impact.

About the Firm

This is a well-established CPA and advisory firm with a loyal and growing client base. Over the past six years, they have consistently grown 35-45% year over year while maintaining a culture that most firms only talk about:

•       Turnover under 8% - roughly one-quarter of the industry average

•       Busy season capped at under 50 hours per week for their professionals

•       Family is a genuine priority, not a tagline

•       100% employer-paid benefits, 401(k), and unlimited PTO

•       Compensation that has consistently been at or above market

People stay here. That does not happen by accident.

The Role

As the Tax Resolution Specialist, you will be the firm's dedicated expert for tax controversy, collections, and IRS and state resolution matters. This is a high-autonomy, high-impact role for someone who knows this space well and is ready to own it.

You will:

•       Represent individual and business entity clients before the IRS and state taxing authorities

•       Negotiate Offers in Compromise (OICs), installment agreements, and penalty abatements

•       Handle voluntary disclosure matters at federal and state levels

•       Analyze complex tax liabilities and develop tailored resolution strategies

•       Advise clients on options, timelines, and risks with clarity and confidence

•       Navigate CDP hearings, trust fund recovery matters, and collection due process procedures

•       Collaborate with the firm's compliance and planning teams for holistic client service

•       Stay current on IRS collections procedures, CSED rules, and evolving state requirements

What You Bring

Required:

•       Active EA, CPA, or JD licensure - required for IRS representation

•       5-10+ years of experience in tax resolution, controversy, or collections

•       Hands-on experience negotiating OICs and installment agreements

•       Strong working knowledge of IRS collections process, IRM procedures, and CSED calculations

•       Experience representing both individual (1040) and entity (1120/1065/etc.) clients

•       Excellent written and verbal communication - you can clearly explain complex issues to stressed clients

•       Self-directed and organized - you can manage a caseload remotely with minimal hand-holding

Preferred:

•       Multi-state resolution and voluntary disclosure program experience

•       Background in a CPA firm, tax advisory, or boutique resolution practice

•       Familiarity with tax software platforms commonly used in CPA environments

Compensation and Benefits

•       Base Salary: $80,000-$130,000, depending on experience and level

•       Benefits: 100% employer-paid medical, dental, and vision

•       Retirement: 401(k) plan

•       Time Off: Unlimited PTO

•       Location: Fully remote - work from anywhere in the United States

The Bottom Line

If you are a tax resolution professional who is tired of the chaos, the burnout, and firms that talk a good game but do not deliver - this is a different kind of opportunity. The growth is real. The culture is real. The benefits and compensation are competitive. And the need is urgent.

This is the move. Apply now.

To be considered, submit your resume and a brief note about your resolution experience. Qualified candidates will be contacted promptly.