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Remote Apple Support Advisor Jobs in Minnesota (NOW HIRING)

Supported by Thrivent's commitment to community engagement and a collaborative team environment ... This is a remote role. You'll meet with clients virtually using tools like Microsoft Teams and Zoom.

Remote Opportunity after training and licensing. No territory restrictions -- serve clients ... Strategic Growth Support: Business development coaching, marketing resources, and planning tools.

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

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Remote Apple Support Advisor information

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, especially for roles that involve troubleshooting and customer service via phone, chat, or email. These positions typically require strong communication skills, technical knowledge, and sometimes specific certifications, with flexible schedules being common in remote support roles.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor, and why are they important?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

How much do Apple advisors get paid?

Apple Support Advisors typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. They often work remotely, providing technical support for Apple products and services, and may receive benefits such as health insurance and paid time off.

Does Apple Hire fully remote?

Apple Support Advisor roles are primarily on-site, but some remote positions may be available depending on the location and current company policies. Remote work options are more common for certain customer service roles, often requiring specific skills and equipment. Candidates should review the specific job listing for remote work eligibility and requirements.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.

How much do Apple Remote support people make?

Apple Support Advisors working remotely typically earn between $15 and $25 per hour, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with some positions offering performance bonuses or incentives.
What are the most commonly searched types of Apple Support Advisor jobs in Minnesota? The most popular types of Apple Support Advisor jobs in Minnesota are:
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What job categories do people searching Remote Apple Support Advisor jobs in Minnesota look for? The top searched job categories for Remote Apple Support Advisor jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Apple Support Advisor jobs? Cities in Minnesota with the most Remote Apple Support Advisor job openings:
Sr Manager - Franchise Recruiting & Engagement

Sr Manager - Franchise Recruiting & Engagement

Ameriprise Financial

Minneapolis, MN • On-site, Remote

$115K - $145K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago


Ameriprise rating

7.8

Company rating: 7.8 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

97th of 150 rated financial services


Job description

About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
As the Senior Manager of Franchise Recruiting and Engagement, you'll be at the heart of our franchise territory's success-partnering with field leaders and franchisees to recruit top talent, support advisor development, and drive strategic growth initiatives. This Role will support the Southern California territory in the Pacific West.
If you are not located close to a physical office, remote work is considered for qualified candidates.
Key Responsibilities
  • Drive Strategic Growth
    Collaborate with the Franchise Field Vice President (FFVP), Franchise Consultants, and Advisors to boost engagement and accelerate practice growth. Lead the annual business planning process, ensuring high participation and meaningful goal-setting across the territory.
  • Recruit & Develop Talent
    Lead high impact recruiting efforts for Novice and Experienced Advisors, franchise staff, and external practice acquisitions. You'll build and manage a diverse sourcing strategy, screen and interview candidates, and guide them through every step-from initial contact to onboarding and career development.
  • Own the Onboarding Experience
    Design and execute customized onboarding plans for new advisors and acquired practices. Ensure smooth transitions by equipping them with the right tools, training, and support to quickly ramp up and reach production goals.
  • Be a Strategic Partner
    Support field leaders and top advisors with strategic messaging, growth resources, and ad hoc requests. Act as a connector between advisors and the tools they need to succeed, while guiding matrix partners to deliver results.

Required Qualifications
  • Bachelor's degree or equivalent experience
  • 5+ years of experience in recruiting, onboarding, or business development
  • Proven ability to work independently and collaboratively
  • Ability to create and implement change, drives results, and holds others accountable. Strategic focus with ability to translate vision into tactical actions.
  • Strong project management and strategic execution skills
  • Exceptional communication, relationship-building, and influencing abilities
  • Willingness to travel 20%

Preferred Qualifications
  • Experience in financial services and advisor recruiting
  • FINRA Series 7 and Series 66 licenses
  • Familiarity with multi-office or remote team support

Base Pay Salary
The estimated base salary for this role is $115,000 - 145,000/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Sales
Line of Business
AFG Ameriprise Franchise Group
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

What Ameriprise employees say

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About Ameriprise

Sourced by ZipRecruiter

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Industry

Funds, trusts and financial programs

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1894

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