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Remote Apple Support Advisor Jobs in Delaware (NOW HIRING)

Financial Advisor

Wilmington, DE · On-site +1

$96K - $110K/yr

What you'll actually do You'll work directly alongside Jay as the primary support advisor across ... floating remote days per year (contractor at the house? Doctor's appointment? Work from home.

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm ... Support your CRM Manager in bringing the lifecycle strategy for your vertical(s) to life

Remote Customer Service Agent

Dover, DE · Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Spanish Bilingual Customer Service

Dover, DE · Remote

$15.50 - $19.50/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

Remote Spanish Bilingual Customer Service

Newark, DE · Remote

$15.25 - $19/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

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Remote Apple Support Advisor information

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, allowing them to assist customers from home. These roles typically require strong communication skills, technical knowledge, and the ability to use remote support tools, with some positions offering flexible schedules.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

Does Apple allow remote jobs?

Apple offers some remote positions, including roles like Apple Support Advisor, which can be performed remotely depending on the specific job and location. These roles typically require strong communication skills, technical knowledge, and familiarity with Apple products and support tools. Availability of remote work varies by position and company policies.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.
What are the most commonly searched types of Apple Support Advisor jobs in Delaware? The most popular types of Apple Support Advisor jobs in Delaware are:
What are popular job titles related to Remote Apple Support Advisor jobs in Delaware? For Remote Apple Support Advisor jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support Advisor jobs in Delaware look for? The top searched job categories for Remote Apple Support Advisor jobs in Delaware are:
What cities in Delaware are hiring for Remote Apple Support Advisor jobs? Cities in Delaware with the most Remote Apple Support Advisor job openings:

Financial Advisor

Bill Good Marketing

Wilmington, DE • On-site, Remote

$96K - $110K/yr

Full-time

Medical, PTO

Re-posted 9 days ago


Job description

You're good at this work. You know how to build a financial plan, catch the details that matter, and talk to clients in a way that actually builds trust. But the prospecting grind has worn thin. You don't want to spend your career chasing new business. You want to do the work that actually matters: helping real people make smart decisions about their money.

That's exactly what this role is.

Wheeler Financial is a growing wealth management firm in Wilmington, Delaware. Our president, Jay Wheeler, wrote the book Unsurprised and delivered a TEDx talk on behavioral finance. We use values-based planning to help clients understand not just what to do with their money, but why.

The team is small, tight-knit, and genuinely invested in each other. We grind when we need to, we take care of clients first, and we trust that the team gives back what it gets. This hire is the missing piece that lets us keep building.

What you'll actually do

You'll work directly alongside Jay as the primary support advisor across all client relationships. This is not a back-office admin role. You'll be in the room, in the conversation, and deeply involved in client outcomes.

  • Sit in on client meetings and take detailed notes, including documenting the reasoning behind planning decisions (not just the what, but the why)
  • Build, enter, and review financial plans in eMoney, ensuring accuracy and consistency across all client data
  • Serve as a second set of eyes on every plan (because two reviews are always better than one, and our clients deserve that level of care)
  • Participate in our Investment Management Committee from day one, bringing a portfolio management perspective and challenging ideas through productive, respectful debate
  • Over time, manage some client relationships
  • Support annual strategy meeting prep, client follow-ups, and pre-meeting data confirmation
  • Serve as backup for trade execution, including rebalancing and cash management requests

Requirements

What we're looking for

Must-haves:

  • Active Series 7 and Series 66 (or equivalent)
  • 7+ years of experience in financial services. You know how this industry works and you've seen enough market cycles to stay calm when clients get nervous.
  • The kind of detail orientation where you notice when something is off in a plan before anyone else does. If you're the person your friends call "a lot" because you triple-check dinner reservations, you might be our person.
  • A genuine interest in the work, the firm, and the team. We want someone who shows up curious, asks good questions, and actually wants to know how we do things and why.
  • A positive attitude. We believe that attitude is everything.

Nice-to-haves:

  • eMoney experience
  • CFP or other professional credentials
  • Background at Fidelity, Vanguard, or a similar firm where you learned the business well
  • Familiarity with Raymond James systems
Is this the right fit?

This is a career service advisor role. The long-term opportunity here is leading our Investment Management Committee and managing a significant client relationship load; not building your own practice or prospecting your way to partnership. If you've made peace with that and you're genuinely excited by it, you'll thrive here. If you're still figuring out whether you want to go independent someday, this probably isn't your next step.

Benefits

  • What you get
  • Base salary: $96,000 - $110,000 (depending on experience)
  • Performance bonus: team-based, paid quarterly and annually (eligible after 90-day probationary period)
  • 10 floating remote days per year (contractor at the house? Doctor's appointment? Work from home.)
  • Paid time off
  • Flexible lunch policy (we're all adults here)
  • Investment Management Committee participation from day one, with the opportunity to eventually lead it
  • Direct mentorship from Jay Wheeler in a behavioral finance practice that's genuinely differentiated from the rest of the industry
  • A clear path to managing meaningful client relationships

A note on benefits: We don't offer employer-sponsored health insurance. Our salary range was built with that in mind, and when you factor in the bonus potential, total compensation is competitive with roles that do include benefits. We're happy to walk through the full picture.

How to apply

Apply through this posting. Please don't call the office or send hard-copy resumes.

Our process moves quickly but deliberately: a phone interview, two assessments (a personality evaluation and a skills test), and then a conversation with Jay and Chris. We'd rather take the time to find the right person than rush it.