Remote Appeals Analyst Jobs in Boca Raton, FL (NOW HIRING)

Location: Remote Employment Type: Full‑Time

Health Business Solutions (HBiz) is seeking an experienced and strategic Senior Manager, Clinical & Coding to lead and oversee clinical and coding operations across government and commercial payers, including post-pay audit. This role is responsible for managing end‑to‑end clinical and coding audit activities, ensuring regulatory compliance, driving audit accuracy, and optimizing financial and operational outcomes for our clients. The Senior Manager will provide leadership to multidisciplinary audit teams, support complex audit responses, analyze trends, and partner with internal and external stakeholders to mitigate risk and improve documentation, coding, and reimbursement practices.

The ideal candidate is a strong people leader with deep expertise in clinical validation, coding compliance, and post‑pay audit methodologies, who thrives in a fast‑paced, remote environment and can manage multiple priorities while maintaining high quality standards.

Audit Oversight & Strategy

• Lead and oversee clinical and coding audits, including government and commercial payer audits (e.g., RAC, MAC, CERT, PERM, TPE, and commercial payer reviews).
• Direct audit intake, medical record review, clinical validation, coding accuracy assessments, quality assurance, and final deliverables.
• Ensure audits are conducted in accordance with CMS regulations, official coding guidelines, payer policies, and internal compliance standards.

Clinical & Coding Expertise

• Provide subject‑matter expertise in ICD‑10‑CM/PCS, CPT, HCPCS, MS‑DRG/APR‑DRG validation, and clinical documentation integrity.
• Review complex, high‑risk audit findings and support defensible, well‑documented outcomes.
• Partner with clinical, coding, and appeals teams to support rebuttals, appeals, and education initiatives as needed.

Leadership & Team Management

• Manage, mentor, and develop a team of clinical auditors, coding auditors, and audit leads, including onshore and offshore resources where applicable.
• Assign workloads, monitor productivity and quality metrics, and ensure timely completion of audits.
• Foster a culture of collaboration, accountability, and continuous improvement.

Reporting, Analytics & Risk Mitigation

• Track audit outcomes, denial trends, and financial impact across clients and payers.
• Develop and present audit performance reports, dashboards, and executive‑level summaries.
• Identify systemic risks and recommend proactive strategies to reduce future audit exposure and improve compliance.

Client & Stakeholder Collaboration

• Serve as a senior point of contact for clients, providing guidance on audit strategy, findings, and risk mitigation.
• Collaborate with internal leadership, operations, and clinical teams to align audit activities with organizational goals.
• Support business development efforts by contributing audit expertise to proposals, client discussions, and service enhancements.
  

Lead complex DRG denial reviews and appeals, conducting comprehensive clinical and coding validation to identify inaccurate payer determinations, support overturn efforts, and maximize reimbursement recovery for inpatient claims.

• Establish and maintain standardized denial management workflows, audit programs, and escalation processes to improve appeal success rates and reduce future denials.
• Develop and monitor DRG denial metrics, recovery rates, and payer performance dashboards, presenting findings and strategic recommendations to executive leadership.
• Provide expert oversight of clinical documentation, coding practices, and regulatory requirements affecting DRG assignment and reimbursement.

Required

• Bachelor’s degree in Health Information Management, Nursing, Healthcare Administration, or a related field.
• 7+ years of progressive experience in healthcare auditing, with significant focus on clinical and coding post‑pay audits.
• 1+ years of experience in people leadership with responsibility for training, coaching, and providing performance feedback
• Demonstrated leadership experience managing audit teams and complex audit programs.
• Strong working knowledge of CMS regulations, official coding guidelines, and payer audit processes.
• Professional credentials such as RHIA, RHIT, CCS, CCS‑P, CPC, CPMA, RN, or equivalent.

Preferred

• Experience with audit tracking systems, EHRs, and performance dashboards.
• Prior experience supporting audit appeals and rebuttals.

Skills & Competencies

• Excellent analytical, communication, and presentation skills.
• Ability to manage multiple projects and deadlines in a remote environment.
• High attention to detail with strong problem‑solving and decision‑making capabilities.
• Collaborative leadership style with a client‑focused mindset.