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Remote Apac Customer Service Jobs in Jackson, NJ

Miro

Vice President Customer Success

New York, NY · On-site +1

About the team The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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Remote Apac Customer Service information

See Jackson, NJ salary details

$11

$23

$33

How much do remote apac customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote apac customer service in Jackson, NJ is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.22 per hour, depending on experience, location, and employer.

What is the difference between Remote Apac Customer Service vs Remote Apac Technical Support?

AspectRemote Apac Customer ServiceRemote Apac Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, chat support, email supportRemote troubleshooting, technical issue resolution
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Apac Customer Service and Remote Apac Technical Support share similarities in working remotely within the APAC region, but differ mainly in skill requirements and job focus. Customer service roles emphasize communication and customer interaction, while technical support involves troubleshooting and technical expertise. Both are vital in their industries and often searched by job seekers looking for support roles in the APAC region.

What are popular job titles related to Remote Apac Customer Service jobs in Jackson, NJ?

For Remote Apac Customer Service jobs in Jackson, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Apac Customer Service jobs in Jackson, NJ look for?

The top searched job categories for Remote Apac Customer Service jobs in Jackson, NJ are:

What cities near Jackson, NJ are hiring for Remote Apac Customer Service jobs?

Cities near Jackson, NJ with the most Remote Apac Customer Service job openings:

Remote Apac Customer Service jobs near you

Vice President Customer Success

Miro

New York, NY • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

 
About the team
The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.
 
About the role 
Miro is looking to hire a strategic Global Customer Success Leader to be responsible for building, coaching, and leading an amazing team of Customer Success managers and CSMs. Furthermore, you will partner closely with our regional Sales leaders and Professional Services leaders and other cross-functional partners to drive regional strategy, build senior executive relationships at our enterprise customers, ensure we drive value, and continuously improve adoption and retention.
 
What you'll do
  • Build, coach and lead the Americas and Japan/Apac Customer Success teams 
  • Partner with sales leadership and other functions to improve customer lifetime value (CLV) through higher product adoption, customer value, health scores, customer satisfaction, retention and expansion
  • Drive the team to hit Key Performance Indicators 
  • Mentor the team to maintain account hygiene, health, and indicators
  • Participate in revenue and health forecasting
  • Partner with stakeholders to define and deliver on a best-in-class customer experience
  • Personally work with our largest customers (10K+ employee size) to establish executive relationships
  • Participate and contribute in formulating key strategic decisions as a part of the CS leadership team
  • As a senior leader you will continually demonstrate Miro's behaviors and values to drive an inclusive and engaged culture
 
What you'll need
  • 10+ years experience in Strategic or Enterprise (High Touch) Customer Success and/or Account Management leadership with a consistent track record of meeting targets
  • 7+years leading Customer Success and/or Account Management teams at high-growth B2B SaaS company
  • Have successfully lead Director level leaders in the past
  • Strong foundation in the Customer Success norms, processes, and KPIs
  • Excellent communication skills, ability to build relationships and work cross-functionally
  • Background of hiring, training, and enabling CSMs with strong performance management skills
  • Experience in working with Digital Customer Success and/or Marketing to drive CS at scale.
  • Experience driving professional services to deepen customer relationships and accelerate their time to value.
  • Excellent ability to identify and resolve problems in CS processes
  • Solid understanding of AI, Enterprise SaaS applications and collaboration technology
What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

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