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Remote Apac Customer Service Jobs in Missouri (NOW HIRING)

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Remote Customer Service Representative

Joplin, MO · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Apac Customer Service information

What is the difference between Remote Apac Customer Service vs Remote Apac Technical Support?

AspectRemote Apac Customer ServiceRemote Apac Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, chat support, email supportRemote troubleshooting, technical issue resolution
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Apac Customer Service and Remote Apac Technical Support share similarities in working remotely within the APAC region, but differ mainly in skill requirements and job focus. Customer service roles emphasize communication and customer interaction, while technical support involves troubleshooting and technical expertise. Both are vital in their industries and often searched by job seekers looking for support roles in the APAC region.

What are the most commonly searched types of Apac Customer Service jobs in Missouri?

The most popular types of Apac Customer Service jobs in Missouri are:

What job categories do people searching Remote Apac Customer Service jobs in Missouri look for?

The top searched job categories for Remote Apac Customer Service jobs in Missouri are:

What cities in Missouri are hiring for Remote Apac Customer Service jobs?

Cities in Missouri with the most Remote Apac Customer Service job openings:

Remote Apac Customer Service jobs near you

Remote Customer Service Representative

MCI Military Recruitment

Whiteman Air Force Base, MO • Remote

$14/hr

Full-time

Re-posted 6 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers