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Remote Analyst Jobs in Groton, CT (NOW HIRING)

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

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Remote Analyst information

See Groton, CT salary details

$30.8K

$72.8K

$129.3K

How much do remote analyst jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote analyst in Groton, CT is $72,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Analyst, and why are they important?

To thrive as a Remote Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree in fields like business, finance, or data science. Familiarity with data analysis tools such as Excel, SQL, and business intelligence platforms, along with certifications like CBAP or CAP, is highly valued. Excellent communication, time management, and self-motivation are crucial soft skills for collaborating virtually and meeting deadlines independently. These skills ensure accurate insights, effective remote teamwork, and consistent productivity in a distributed work environment.

How do Remote Analysts typically collaborate with team members and stakeholders across different locations?

Remote Analysts often work closely with cross-functional teams by leveraging digital collaboration tools like Slack, Zoom, and project management platforms. Regular virtual meetings, shared dashboards, and clear documentation are key to ensuring alignment and transparency. While working remotely can present challenges in communication and time zone differences, proactive updates and structured workflows help maintain productivity and strong working relationships with both immediate teams and external stakeholders.

What Are Different Types of Remote Jobs For Analysts?

Some remote analyst jobs include positions like a remote business analyst, remote data analyst, and remote financial analyst. In a remote analyst job, you work from home using virtual tools to process data and provide a useful analysis of the results for your company. You may be asked to make judgments about the information, determine whether or not the company should finance a project, or evaluate the likely returns for a given course of action. You frequently use or program software to interact with a database and produce results. One of the most important parts of a remote analyst job is determining what questions are useful to ask and how to obtain the answers—most companies have plenty of data, but getting meaningful results from it requires a specialist.

What is the difference between Remote Analyst vs Remote Data Analyst?

AspectRemote AnalystRemote Data Analyst
Required CredentialsBachelor's in Business, Economics, or related field; basic analytical skillsBachelor's in Statistics, Mathematics, or related; proficiency in data tools
Work EnvironmentRemote, often in business or consulting settingsRemote, primarily in data-driven roles across industries
Employer & Industry UsageBusinesses, consulting firms, government agenciesTech companies, finance, healthcare, marketing
Common Search & ComparisonYesYes

The main difference between a Remote Analyst and a Remote Data Analyst lies in their focus and skill set. Remote Analysts typically work on business processes, strategy, and operational insights, while Remote Data Analysts specialize in analyzing data sets, creating reports, and deriving insights from data tools. Both roles are remote-friendly and share similar credentials, but their industry applications and daily tasks differ significantly.

What is a Remote Analyst?

A Remote Analyst is a professional who analyzes data, trends, or processes for an organization while working from a location outside the traditional office, often from home. Their responsibilities typically include collecting and interpreting data, generating reports, and providing insights to help guide business decisions. Remote Analysts use digital tools to collaborate with colleagues and stakeholders, ensuring effective communication despite physical distance. This role is common in fields like finance, market research, data analysis, and business intelligence.
More about Remote Analyst jobs
What cities near Groton, CT are hiring for Remote Analyst jobs? Cities near Groton, CT with the most Remote Analyst job openings:
Remote Analyst jobs near you
Infographic showing various Remote Analyst job openings in Groton, CT as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $72,848 per year, or $35 per hour.

(Remote) Support Analyst

Cayenta

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.

In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.

This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be:

  • Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
  • Monitor the support queue, take ownership of new tickets, and reassign as needed
  • Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
  • Troubleshoot application, data, architecture, and interface-related problems
  • Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
  • Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
  • Identify root causes and provide recommendations to prevent recurring issues
  • Understand support service agreements and appropriately scope requests outside of standard support
  • Contribute ideas for product and process improvements

What we are looking for:

  • Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
  • Strong technical aptitude with proven troubleshooting and problem-solving skills
  • Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred

Customer Support Qualifications:

  • Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
  • Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
  • Strong analytical skills with the ability to make sound, independent decisions
  • Self-motivated, adaptable, and able to work both independently and collaboratively within a team

Technical Qualifications

  • Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
  • Experience in troubleshooting APIs and/or web services preferred.
  • Knowledge of Apache Tomcat configuration and troubleshooting is preferred.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

Compensation Range:

60K-75K

About Cayenta:

Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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