ZipRecruiter

Log In

2

Remote Amex Customer Service Jobs in Rochester, NY

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Walworth, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Retsof, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fairport, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsAmex Customer Service JobsRemote Amex Customer Service JobsRemote Amex Customer Service Jobs in Rochester, NY

Remote Amex Customer Service information

See Rochester, NY salary details

$11

$19

$29

How much do remote amex customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote amex customer service in Rochester, NY is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Remote Amex Customer Service vs Remote Bank Customer Service?

AspectRemote Amex Customer ServiceRemote Bank Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience; sometimes certifications in finance or bankingHigh school diploma or equivalent; customer service experience; banking or financial certifications may be preferred
Work EnvironmentRemote, home-based; primarily phone and online communicationRemote, home-based; primarily phone and online communication
Employer & Industry UsageAmerican Express; financial services and credit card industryBanks and financial institutions; banking industry

Remote Amex Customer Service and Remote Bank Customer Service roles share similar credentials and work environments, both being remote customer support positions within the financial sector. The main difference lies in the employer and industry focus, with Amex roles centered on credit card services and bank customer service roles on broader banking services.

What are the most commonly searched types of Amex Customer Service jobs in Rochester, NY?

The most popular types of Amex Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Amex Customer Service jobs?

Cities near Rochester, NY with the most Remote Amex Customer Service job openings:

Remote Amex Customer Service jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 18 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply