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Remote Amex Customer Service Jobs in Iowa (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Ankeny, IA · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Ames, IA · Remote

$15.25 - $19/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Waterloo, IA · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Dubuque, IA · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HB Travels

Customer Care Specialist - Remote

Waterloo, IA · Remote

$15.75 - $21/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

CSAA

Insurance Service Associate - Remote

Nevada, IA · Remote

$13.50 - $18.75/hr

What would make us excited about you? * 1 - 2 years of prior sales and customer service experience ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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All JobsAmex Customer Service JobsRemote Amex Customer Service JobsRemote Amex Customer Service Jobs in Iowa

Remote Amex Customer Service information

What is the difference between Remote Amex Customer Service vs Remote Bank Customer Service?

AspectRemote Amex Customer ServiceRemote Bank Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience; sometimes certifications in finance or bankingHigh school diploma or equivalent; customer service experience; banking or financial certifications may be preferred
Work EnvironmentRemote, home-based; primarily phone and online communicationRemote, home-based; primarily phone and online communication
Employer & Industry UsageAmerican Express; financial services and credit card industryBanks and financial institutions; banking industry

Remote Amex Customer Service and Remote Bank Customer Service roles share similar credentials and work environments, both being remote customer support positions within the financial sector. The main difference lies in the employer and industry focus, with Amex roles centered on credit card services and bank customer service roles on broader banking services.

What are the most commonly searched types of Amex Customer Service jobs in Iowa?

The most popular types of Amex Customer Service jobs in Iowa are:

What cities in Iowa are hiring for Remote Amex Customer Service jobs?

Cities in Iowa with the most Remote Amex Customer Service job openings:

Remote Amex Customer Service jobs near you
Infographic showing various Remote Amex Customer Service job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Five Star Solutions

Davenport, IA • On-site, Remote

$14/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.
We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.
Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call

Qualifications
The ideal candidate is:
  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.
If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.
Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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