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Remote American Express Concierge Jobs in Rutherford, NJ

BioCatch

Pre-Sales Consultant

New York, NY · On-site +1

BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays ... Fully remote and shared space work options across the US * Monthly reimbursements for home internet ...

BioCatch

Sales Account Director, NAM

New York, NY · On-site +1

BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays ... This position is fully remote and eligible for commission payment. We take care of our team inside ...

BioCatch

Engagament Manager, NAM

New York, NY · On-site +1

BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays ... Remote - United States Travel percentage: 15 to 20% Requirements * 5 years of post-sales consulting ...

Sitecore

Campaign Manager

New York, NY · On-site +1

$90K - $120K/yr

US - Remote About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve ... Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore ...

Swayable

Controller

New York, NY · On-site +1

$180/hr

We are also open to remote candidates for this role! About Swayable: Swayable is a fast-growing AI ... Clients include major consumer-facing brands (American Express, Airbnb, Paramount Pictures ...

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Remote American Express Concierge information

See Rutherford, NJ salary details

$11

$18

$25

How much do remote american express concierge jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote american express concierge in Rutherford, NJ is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is a Remote American Express Concierge?

A Remote American Express Concierge is a customer service professional who assists American Express cardmembers with various requests, such as making travel arrangements, booking dining reservations, securing event tickets, and providing personalized recommendations. They work remotely, typically from home, and use phone, email, or chat to communicate with clients. The goal is to offer a high level of service and convenience, helping cardmembers save time and access exclusive experiences, while upholding American Express's standards for premium customer care.

What are the key skills and qualifications needed to thrive as a Remote American Express Concierge?

To thrive as a Remote American Express Concierge, you need strong customer service skills, problem-solving abilities, and a background in hospitality or a related field. Familiarity with CRM systems, online booking platforms, and communication tools is typically required. Exceptional interpersonal communication, attention to detail, and the ability to multitask help you stand out in this role. These skills are crucial for delivering personalized, high-quality experiences to card members and efficiently resolving their requests remotely.

What are some common challenges faced by Remote American Express Concierges, and how can they be managed?

Remote American Express Concierges often face challenges such as managing a high volume of diverse client requests, working across different time zones, and ensuring exceptional service without face-to-face interaction. To manage these challenges, effective time management, strong communication skills, and a proactive approach to problem-solving are essential. Leveraging digital tools and collaborating closely with team members can also help maintain high service standards and ensure seamless client experiences.

What is the difference between Remote American Express Concierge vs Remote Luxury Travel Advisor?

AspectRemote American Express ConciergeRemote Luxury Travel Advisor
CredentialsCustomer service experience, certifications in hospitality or travelTravel industry certifications, destination expertise
Work EnvironmentCorporate office or remote, client-facingRemote, client-focused, travel planning
Employer & IndustryAmerican Express, financial and hospitality servicesTravel agencies, luxury travel companies
Search & Comparison IntentCustomer service, concierge roles, remote concierge jobsLuxury travel planning, remote travel advisor jobs

The Remote American Express Concierge primarily focuses on providing personalized customer service and support to American Express cardholders, often within a corporate or financial context. In contrast, a Remote Luxury Travel Advisor specializes in planning and booking high-end travel experiences for clients. While both roles require excellent communication skills and industry knowledge, the Concierge emphasizes client support and service, whereas the Travel Advisor concentrates on travel arrangements and destination expertise.

What are popular job titles related to Remote American Express Concierge jobs in Rutherford, NJ?

For Remote American Express Concierge jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Remote American Express Concierge jobs in Rutherford, NJ look for?

The top searched job categories for Remote American Express Concierge jobs in Rutherford, NJ are:

Remote American Express Concierge jobs near you
Infographic showing various Remote American Express Concierge job openings in Rutherford, NJ as of July 2026, with employment types broken down into 49% Full Time, 13% Part Time, and 38% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,421 per year, or $18.5 per hour.

Pre-Sales Consultant

New York, NY • On-site, Remote

BioCatch
See more jobs at BioCatchexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user's physical and cognitive digital behavior to protect individuals online. BioCatch's mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 34 of the world's largest 100 banks and 340 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems. For more information, please visit www.biocatch.com.
BioCatch seeks an experienced Pre-Sales Consultant to drive technical wins and value narratives for enterprise financial institutions. You will independently manage complex fraud and financial crime deals through discovery and solution design, serving as a trusted advisor to C-suite executives, security teams, and technical stakeholders at Tier 1 banks.
RESPONSIBILITIES
• Conduct discovery and independently scope solutions for fraud/financial crime opportunities. Tailor product demonstrations to customer context and validate solution fit with customer technical teams.
• Lead structured discovery conversations using MEDDPICC. Build business cases using customer fraud loss data and regulatory exposure to drive ROI conversations with economic buyers.
• Own RFI/RFP responses, scoping documentation, and proposals. Define Proof of Concepts with clear success criteria and guide delivery team execution.
• Apply deep domain expertise in fraud mechanisms, identity and payment methods, risk and controls, and regulatory landscape (BSA, OCC guidance, Nacha rules, etc). Stay current on emerging financial crime trends and competitive positioning.
• Coordinate across product, engineering, and delivery teams to validate technical and commercial feasibility. Manage deal timelines and stakeholder alignment.
Requirements
• 5+ years presales engineering or solutions consulting in fraud prevention, financial crime, or risk/compliance technology-with proven success closing complex deals at Tier 1 banks and leading financial institutions.
• Deep working knowledge of fraud mechanisms and use cases such as account takeover, scams and mules.
• Solid product knowledge, scoping, and demo skills. Working understanding of enterprise IT: AWS/Azure, APIs, databases, and modern application architectures.
• Understanding of analytical techniques, statistical modeling, and machine learning in fraud detection. Ability to explain technical concepts to non-technical audiences.
• Demonstrate expert sales acumen at the enterprise level, including outstanding presentation and written communication skills. Exceptional listening, analytical, and problem-solving abilities. Strong interpersonal skills to build trust with technical and executive stakeholders.
• Ownership mentality, adaptability, and entrepreneurial drive.C
• Travel 20-30% within North America.
• Fluent English.
Preferred: Behavioral analytics experience, AI/ML in financial services, or published thought leadership in fraud prevention, East/Central time zone preferred.
Salary range (base salary): 140k - 160k USD
We take care of our team inside and outside of work, with benefits designed to support your health, growth, and well-being.
  • Flexible paid time off policy
  • Sick, Maternity/ Paternity, and other paid leaves
  • 401(k) plan with up to 4% company match
  • Healthcare programs tailored to your needs
  • Life insurance
  • Wellness programs, EAP, and personalized health advocacy
  • Fully remote and shared space work options across the US
  • Monthly reimbursements for home internet and cell phone

The benefits listed reflect our offerings at the time of posting and may be adjusted, enhanced, or, where necessary, discontinued at the company's discretion.

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