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Remote Ambit Energy Customer Service Jobs in Riverside, CA

Island Grad Inc

Remote Customer Service

San Bernardino, CA · Remote

$16.50 - $22.25/hr

Remote Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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All JobsAmbit Energy Customer Service JobsRemote Ambit Energy Customer Service JobsRemote Ambit Energy Customer Service Jobs in Riverside, CA

Remote Ambit Energy Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do remote ambit energy customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote ambit energy customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a remote Ambit Energy Customer Service representative?

Remote Ambit Energy Customer Service representatives are professionals who assist Ambit Energy customers with their inquiries, concerns, and account management through phone, email, or chat, all while working from a remote location, typically their home. They help resolve billing issues, provide information about energy plans, process payments, and address service-related questions. These representatives play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for reliable service.

What skills and qualifications are needed to thrive as a remote Ambit Energy Customer Service representative?

To excel as a Remote Ambit Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer inquiries and resolve issues remotely. These competencies are crucial for delivering high-quality service, ensuring customer satisfaction, and maintaining company reputation in a virtual environment.

What are common challenges faced by remote Ambit Energy Customer Service representatives, and how can they be managed?

Remote Ambit Energy Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication without face-to-face interaction, and navigating multiple systems to resolve customer issues efficiently. To succeed, it's important to develop strong time management and multitasking skills, make effective use of Ambit Energy's training resources, and proactively communicate with team leads or peers when encountering complex problems. Building a supportive virtual network and staying organized can make the remote work environment more manageable and rewarding.

What is the difference between Remote Ambit Energy Customer Service vs Remote Ambit Energy Sales Representative?

AspectRemote Ambit Energy Customer ServiceRemote Ambit Energy Sales Representative
CredentialsBasic customer service skills, sometimes relevant certificationsSales experience, communication skills, sometimes certifications
Work EnvironmentRemote, customer support-focusedRemote, sales-focused, client outreach
Employer & Industry UsageBoth roles are used by Ambit Energy in the energy sectorBoth roles are used by Ambit Energy in the energy sector
Search & Comparison IntentUnderstanding customer support roles at Ambit EnergyUnderstanding sales roles and opportunities at Ambit Energy

Remote Ambit Energy Customer Service focuses on assisting customers with inquiries, billing, and support, while Remote Ambit Energy Sales Representative emphasizes promoting and selling energy plans. Both roles are remote, industry-specific, and require communication skills, but they serve different functions within the company.

What are popular job titles related to Remote Ambit Energy Customer Service jobs in Riverside, CA?

For Remote Ambit Energy Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Ambit Energy Customer Service jobs in Riverside, CA look for?

The top searched job categories for Remote Ambit Energy Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Ambit Energy Customer Service jobs?

Cities near Riverside, CA with the most Remote Ambit Energy Customer Service job openings:

Remote Ambit Energy Customer Service jobs near you

Remote Customer Service

Island Grad Inc

San Bernardino, CA • Remote

$16.50 - $22.25/hr

Full-time

Posted 14 days ago

Job description

Remote Customer Service

Island Grad Inc. is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our impact, we remain committed to culturally responsive practices rooted in patience, reciprocity, and respect. We foster an environment where students develop a strong sense of belonging, build resilience, and achieve academic success.
The Customer Service Representative serves as the first point of contact for students, families, community members, and organizational partners. This role provides exceptional customer support by responding to inquiries, assisting with programs and services, maintaining accurate records, and ensuring every interaction reflects Island Grad Inc.'s mission, values, and commitment to culturally responsive service.
 

RESPONSIBILITIES

  • Respond to phone calls, emails, and online inquiries in a professional and timely manner.
  • Provide information about Island Grad Inc.'s programs, services, events, and resources.
  • Assist students, families, and community members with questions and direct them to the appropriate staff or department.
  • Maintain accurate records, update databases, and document customer interactions.
  • Schedule appointments, meetings, and program registrations as needed.
  • Resolve routine concerns and escalate complex issues to the appropriate team members.
  • Support outreach activities, workshops, and community events when required.
  • Prepare correspondence, reports, and other administrative documents.
  • Collaborate with team members to ensure high-quality service and positive participant experiences.
  • Maintain confidentiality while handling sensitive student and organizational information.
  • Perform other customer service and administrative duties as assigned.
     

At Island Grad Inc., you'll be part of a mission-driven organization dedicated to empowering Pasifika Islander students through education, advocacy, and community. Joi a supportive team, grow professionally, and make a lasting impact while helping shape the next generation of leaders.

Apply