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Remote Ambit Energy Customer Service Jobs in Decatur, GA

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsAmbit Energy Customer Service JobsRemote Ambit Energy Customer Service JobsRemote Ambit Energy Customer Service Jobs in Decatur, GA

Remote Ambit Energy Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote ambit energy customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote ambit energy customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Ambit Energy Customer Service vs Remote Ambit Energy Sales Representative?

AspectRemote Ambit Energy Customer ServiceRemote Ambit Energy Sales Representative
CredentialsBasic customer service skills, sometimes relevant certificationsSales experience, communication skills, sometimes certifications
Work EnvironmentRemote, customer support-focusedRemote, sales-focused, client outreach
Employer & Industry UsageBoth roles are used by Ambit Energy in the energy sectorBoth roles are used by Ambit Energy in the energy sector
Search & Comparison IntentUnderstanding customer support roles at Ambit EnergyUnderstanding sales roles and opportunities at Ambit Energy

Remote Ambit Energy Customer Service focuses on assisting customers with inquiries, billing, and support, while Remote Ambit Energy Sales Representative emphasizes promoting and selling energy plans. Both roles are remote, industry-specific, and require communication skills, but they serve different functions within the company.

What skills and qualifications are needed to thrive as a remote Ambit Energy Customer Service representative?

To excel as a Remote Ambit Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer inquiries and resolve issues remotely. These competencies are crucial for delivering high-quality service, ensuring customer satisfaction, and maintaining company reputation in a virtual environment.

What is a remote Ambit Energy Customer Service representative?

Remote Ambit Energy Customer Service representatives are professionals who assist Ambit Energy customers with their inquiries, concerns, and account management through phone, email, or chat, all while working from a remote location, typically their home. They help resolve billing issues, provide information about energy plans, process payments, and address service-related questions. These representatives play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for reliable service.

What are common challenges faced by remote Ambit Energy Customer Service representatives, and how can they be managed?

Remote Ambit Energy Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication without face-to-face interaction, and navigating multiple systems to resolve customer issues efficiently. To succeed, it's important to develop strong time management and multitasking skills, make effective use of Ambit Energy's training resources, and proactively communicate with team leads or peers when encountering complex problems. Building a supportive virtual network and staying organized can make the remote work environment more manageable and rewarding.

What are popular job titles related to Remote Ambit Energy Customer Service jobs in Decatur, GA?

For Remote Ambit Energy Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Ambit Energy Customer Service jobs in Decatur, GA look for?

The top searched job categories for Remote Ambit Energy Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Ambit Energy Customer Service jobs?

Cities near Decatur, GA with the most Remote Ambit Energy Customer Service job openings:

Remote Ambit Energy Customer Service jobs near you

Remote Customer Service Representative

Escape Travel by Jonelle

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time

Re-posted 20 days ago

Job description

This is a remote Travel Consultant/Advisor role. The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. Day-to-day tasks include researching destinations, pricing, and availability; preparing and presenting travel options; and creating accurate travel proposals and confirmations. The role also involves managing bookings and reservations, processing payments, and monitoring itinerary changes such as schedule updates or cancellations. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems. The position requires staying informed about travel advisories, supplier policies, and loyalty programs to guide clients effectively and responsibly.

Qualifications

  • Proficiency in Travel Consulting and Travel Management, including advising clients on destinations, itineraries, and budget-friendly options.
  • Strong skills in handling Travel Arrangements and Reservations, such as booking flights, accommodations, transportation, and activities through various platforms and suppliers.
  • Demonstrated Customer Service skills, with the ability to respond promptly, resolve issues, and maintain a professional, empathetic communication style.
  • Comfort using online booking tools, GDS or supplier portals, and basic office software (email, spreadsheets, and CRM or client tracking systems).
  • Excellent written and verbal communication skills, with attention to detail and accuracy in documentation and itineraries.
  • Ability to work independently in a remote environment, manage time effectively, and handle multiple client requests and deadlines.
  • Familiarity with travel insurance, travel advisories, and basic regulatory or documentation requirements (passports, visas) is beneficial.
  • Previous experience in travel, hospitality, tourism, or a related customer-facing role is preferred but not strictly required.

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