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Remote Amazon Work Jobs in Washington, DC (NOW HIRING)

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation: $56.23 - $63.00 Work Model: Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles ...

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation: $56.23 - $63.00 Work Model: Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles ...

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation: $56.23 - $63.00 Work Model: Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles ...

VMD Corp

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

Come join our award-winning organization and work with the most talented and brightest minds in the ... Experience with DevOps services using infrastructure as a service provider (e.g., Amazon Web ...

Credence

Cloud Platform Engineer

Mclean, VA · Remote

$56.25 - $75.25/hr

... Amazon ECS, Amazon EKS, or AWS Fargate * Proficiency with scripting or automation using Shell, PowerShell, Python, or JavaScript * Ability to work and produce results in an agile, fast-paced ...

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Showing results 21-40

All JobsAmazon Work JobsRemote Amazon Work JobsRemote Amazon Work Jobs in Washington, DC

Remote Amazon Work information

See Washington, DC salary details

$24.9K

$169.4K

$218K

How much do remote amazon work jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote amazon work in Washington, DC is $169,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,200.00 and $189,100.00 per year, depending on experience, location, and employer.

What does a typical day look like for someone working remote Amazon work?

A typical day in a remote Amazon role often involves scheduled log-in times, responding to customer inquiries or processing orders through online platforms, and managing tasks using Amazon's proprietary tools. Communication with supervisors and team members typically happens via chat, email, or virtual meetings. You may also be required to track your performance metrics and participate in ongoing training sessions. While the role is primarily independent, regular interaction and collaboration with your team are essential to ensure seamless operations and excellent customer service.

What are the key skills and qualifications needed to thrive in remote Amazon work, and why are they important?

To excel in Remote Amazon Work, candidates typically need strong organizational abilities, communication skills, and proficiency with computers, often supported by a high school diploma or equivalent. Familiarity with Amazon's platforms, customer service software, and basic productivity tools such as Microsoft Office or Google Workspace is highly beneficial. Outstanding time management, self-motivation, and problem-solving abilities set top performers apart in this role. These competencies enable remote employees to efficiently address customer or operational needs, collaborate virtually, and uphold Amazon’s service standards.

What is remote Amazon work?

A Remote Amazon Work job allows employees or independent contractors to work for Amazon from home or another remote location. These roles can include customer service, data entry, virtual assistance, software development, and more. Requirements vary based on the position, but most roles require a reliable internet connection and strong communication skills. Remote Amazon jobs offer flexibility and the opportunity to work for a global company without commuting to an office.

What are the most commonly searched types of Amazon Work jobs in Washington, DC? The most popular types of Amazon Work jobs in Washington, DC are:
What are popular job titles related to Remote Amazon Work jobs in Washington, DC? For Remote Amazon Work jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Work jobs in Washington, DC look for? The top searched job categories for Remote Amazon Work jobs in Washington, DC are:
Remote Amazon Work jobs near you
Infographic showing various Remote Amazon Work job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $169,373 per year, or $81.4 per hour.

Gen AI CCAS Application Developer

System One

Gaithersburg, MD • Remote

$56.23 - $63/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Job Title: Gen AI CCAS Application Developer Location: Gaithersburg, MD Type: Contract Compensation: $56.23 - $63.00 Work Model: Remote Hours: 40.0 Security Clearance: Public Trust

Responsibilities

  • Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.
  • Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes.
  • Configure Contact Lens for real-time and post-contact analytics, transcription, sentiment analysis, and redaction.
  • Implement Amazon Q for knowledge sources, guided workflows, and agent-assisted experiences.
  • Configure S3 storage for call and chat transcripts with encryption and retention policies.
  • Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.
  • Implement OpenSearch indexing, keyword and vector queries, and synchronization triggers.
  • Build retrieval-augmented generation pipelines to enhance agent assist and knowledge base.
  • Apply structured logging, tests, error handling, and cost/performance safeguards.
  • Implement AI guardrails, prompt templates, and perform output evaluation for safety and accuracy.
  • Enforce PII minimization and redaction policies in logs.
  • Participate in threat modeling; support remediation efforts for contact center integrations.
  • Support CloudFront and WAF configurations for web chat security.
  • Develop APIs and event hooks for passing conversation context between web chat, Amazon Connect, and AI services.
  • Maintain CI/CD pipelines, documentation, runbooks, and architecture diagrams.
  • Create and monitor CloudWatch dashboards and alarms for key contact center metrics.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field and 2–4 years of relevant experience; or a Master’s with 2+ years of software development experience including Python and AWS Lambda troubleshooting.
  • Hands-on experience with Amazon Connect setup, including contact flows, routing, queues, and channel integration.
  • Experience integrating Lex V2 bots with Amazon Connect flows.
  • Knowledge of conversational AI design, slot elicitation, error recovery, and fallback patterns.
  • Proficiency with Infrastructure as Code (CloudFormation) and Git-based CI/CD workflows.
  • Strong security knowledge: IAM, encryption at rest (KMS), and secure logging/monitoring.
  • Excellent written and verbal communication skills for documenting designs and explaining technical choices.
  • US Citizen able to obtain a Public Trust clearance.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-M2 #LI-HJA

Ref: #851-Rockville-S1