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Remote Amazon Prime Video Jobs in California (NOW HIRING)

... the Amazon Marketplace. This role reports to the SVP of Ecommerce and is full-time and remote ... Organize sales events (eg Prime Day, Black Friday) and collaborate with internal teams for aligned ...

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Remote Amazon Prime Video information

What is a remote Amazon Prime Video job?

Remote Amazon Prime Video jobs are positions with Amazon that allow employees to work from home or another remote location, supporting the Prime Video streaming service. These jobs can range from customer service representatives and technical support staff to software engineers and content analysts. Employees in these roles help enhance the customer experience, resolve technical issues, develop new features, and ensure the smooth operation of the Prime Video platform. Working remotely provides flexibility and the opportunity to collaborate with global teams while contributing to one of Amazon’s leading digital entertainment services.

What are the key skills and qualifications needed to thrive as a remote Amazon Prime Video customer service representative?

To thrive as a Remote Amazon Prime Video Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with online streaming platforms, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems, live chat tools, and ticketing platforms is commonly required. Patience, active listening, and adaptability are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These skills ensure excellent customer support, high satisfaction rates, and a positive brand reputation in a competitive digital media environment.

What are some common challenges faced by remote Amazon Prime Video customer support representatives, and how can they be managed?

Remote Amazon Prime Video customer support representatives often face challenges such as troubleshooting streaming issues without direct access to the customer's device, managing high volumes of inquiries, and maintaining effective communication across remote teams. These challenges can be managed by utilizing robust internal knowledge bases, participating in regular team meetings, and developing strong problem-solving and active listening skills. Additionally, staying updated on platform updates and service policies ensures accurate, efficient support and a positive customer experience.

What is the difference between Remote Amazon Prime Video vs Remote Content Reviewer?

AspectRemote Amazon Prime VideoRemote Content Reviewer
Required CredentialsHigh school diploma or equivalent; sometimes a degree in media or communicationsHigh school diploma or equivalent; attention to detail often emphasized
Work EnvironmentRemote, flexible hours, collaborative teamsRemote, flexible hours, independent work
Employer & Industry UsageAmazon, entertainment, streaming servicesMedia companies, streaming platforms, content providers
Common Search & ComparisonYesYes

Remote Amazon Prime Video roles typically involve content creation, management, or technical support within Amazon's streaming platform. Remote Content Reviewers focus on evaluating and moderating user-generated content for appropriateness. While both roles are remote and require attention to detail, Amazon Prime Video positions often demand familiarity with streaming technology, whereas Content Reviewers emphasize content standards and policies.

How do I get a remote job with Amazon Prime Video?

To get a remote job with Amazon Prime Video, search for open positions on Amazon's careers website and filter for remote opportunities. Candidates typically need relevant skills, such as content production, editing, or technical expertise, and may be required to complete assessments or interviews to demonstrate their qualifications.

What are the most commonly searched types of Amazon Prime Video jobs in California?

The most popular types of Amazon Prime Video jobs in California are:

What are popular job titles related to Remote Amazon Prime Video jobs in California?

For Remote Amazon Prime Video jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Prime Video jobs in California look for?

The top searched job categories for Remote Amazon Prime Video jobs in California are:

What cities in California are hiring for Remote Amazon Prime Video jobs?

Cities in California with the most Remote Amazon Prime Video job openings:

Infographic showing various Remote Amazon Prime Video job openings in California as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Sr. Manager of Crewing, Live Sports Production

Amazon

Culver City, CA • Remote

Full-time

Posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,111 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Come be a part of Amazon's dynamic Live Sports Production team. We are looking for an experienced Sr. Manager of Crewing to serve as the centralized crewing authority across all of our live sports properties.
The Production Operations team is responsible for delivering high-quality event and studio productions on all global live sports properties to customers worldwide, across all Prime Video product lines and devices

We drive production excellence through streamlined processes and operational frameworks that empower the team to work more efficiently and grow with increasing demand.
The growing volume and complexity across our properties demands a dedicated Sr. Manager of Crewing.

This role provides the centralized coordination layer to ensure consistency, resolve conflicts, and maintain a unified view of crew availability across the entire Prime Video Live Sports portfolio and with third-party vendors. Our crewing operation is purpose-built around the needs of an expanding, multi-sport live portfolio rather than modeled after a traditional broadcast network structure. We are defining and building as we evolve, and this person must be excited to roll up their sleeves and help establish the systems, relationships, and workflows that will scale with us.
This role requires deep knowledge of remote, event, and studio production crewing, including broadcast positions, industry standard rates, and an established network of relationships across production services

The Sr. Manager of Crewing will work in lockstep with property leads to ensure each event or studio show is properly staffed, communicating proactively with third-party partners to prevent gaps, resolve conflicts in real time, and keep productions on track. This role will also work closely with Amazon's internal legal and labor teams to ensure compliance with all applicable workforce regulations.

The Sr. Manager of Crewing will be responsible for escalating issues that require senior leadership attention, keeping the Global Head of Production Operations informed on matters that carry risk or require resolution. Additionally, this person will partner directly with our Production Service Providers (PSP) to establish best practices, define operational standards for how PSPs engage with our productions, and ensure alignment on processes and expectations across the vendor landscape.
The successful candidate is a self-starter who thrives in an entrepreneurial environment

You possess the ability to manage high volumes of tasks and projects quickly with autonomy, react with urgency to situations that demand immediate attention, and have a proven track record of end-to-end ownership in a fast-paced, dynamic business environment.
Key job responsibilities
Cross-Property Crew Coordination & Visibility: Serve as the centralized coordination point across all live sports properties and studio productions, maintaining real-time visibility into crew availability, deployment, and engagement history to prevent scheduling conflicts. Work in lockstep with property leads to ensure every event and programming block is fully staffed with preferred, best-in-class personnel aligned to creative and editorial vision.
Real-Time Conflict Resolution: Identify and resolve crew conflicts in real time across overlapping productions, proactively scanning the production calendar to flag scheduling gaps and crewing risks well in advance of air. Coordinate with property leads to develop contingency plans and maintain a bench of qualified alternatives.
Rate Structure & Cost Consistency: Maintain organized, transparent rate structures across properties and personnel tiers, partnering with Production Ops and Production Managers leads to ensure alignment and consistency across comparable roles and production formats

Analyze crew spend patterns and maintain market-competitive positioning. Coordinate fee reconciliation and payment processing with third-party vendors across multiple properties to ensure accuracy and timeliness. Serve as a resource for property Production Operations and Production Management leads on market benchmarks and crew compensation norms to support informed planning decisions.
3P Labor & Workforce Compliance: Serve as the primary point of contact for third-party labor questions

Navigate both union and non-union production environments, and ensure third-party PSPs adhere to all applicable labor regulations and collective bargaining agreements. Work closely with Amazon's internal legal and labor teams to stay current on regulatory requirements, labor guidelines, and workforce compliance standards across domestic and international markets. Advise property leads on compliance considerations as they arise, including crew classification, jurisdictional rules, and engagement terms.
Crew Scheduling & Resource Management: Ensure crew and resource scheduling across remote, studio, and third-party vendor operations stays aligned with property needs

Establish clear parameters and consistent frameworks for how personnel are deployed across productions. Recruit, negotiate, and onboard key Above-The-Line (ATL) and Below-The-Line (BTL) positions through PSPs as needed, establishing deal and rate frameworks, and engagement standards that apply uniformly across all properties. Maintain a centralized personnel repository, with the willingness to step in and coordinate travel and deployment logistics as production needs arise.
Systems, Tools & Reporting: Own and leverage internal production management tools to maintain full visibility into all productions and crew assignments, implementing and refining systems that map personnel to events, track availability, and surface conflicts

When needed, prepare and distribute crew communications (call sheets, playbooks, and pertinent production information) to stakeholders, and report on crewing metrics and workforce utilization to senior leadership.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US