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Remote Amazon Internal Jobs in Utah (NOW HIRING)

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

... Amazon, McKinsey, Mastercard, and Uber. Our Values (This is important): Many organizations have a ... In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But ...

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Remote Amazon Internal information

What are Remote Amazon Internal jobs?

Remote Amazon Internal jobs refer to positions within Amazon that allow employees to work from home or another remote location, supporting various internal functions such as operations, human resources, IT support, or project management. These roles are designed for individuals who want to contribute to Amazon's internal processes without needing to be physically present at an office. Remote Amazon Internal jobs often require strong communication skills, self-motivation, and the ability to collaborate virtually with team members across different locations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Internal employee, and why are they important?

To excel as a Remote Amazon Internal employee, you typically need strong organizational skills, attention to detail, and relevant experience or education in your specific business function. Familiarity with Amazon's internal tools and platforms, such as Amazon Chime, internal knowledge bases, and specific workflow software, is often required. Excellent communication, self-motivation, and adaptability are crucial soft skills for remote collaboration and problem-solving. These skills ensure efficient remote productivity, seamless teamwork, and alignment with Amazon’s high standards for operational excellence.

What are some common challenges faced by Remote Amazon Internal team members, and how can they be addressed?

Remote Amazon Internal team members often navigate challenges such as coordinating across different time zones, maintaining effective communication with colleagues, and ensuring data security while working offsite. To address these, Amazon provides robust collaboration tools, clear guidelines for secure remote access, and regular virtual meetings to foster team cohesion. Proactively managing your schedule, staying organized, and actively participating in team channels can help you stay connected and productive in a remote environment.

What is the difference between Remote Amazon Internal vs Remote Amazon Customer Service Associate?

AspectRemote Amazon InternalRemote Amazon Customer Service Associate
Required CredentialsAmazon internal knowledge, basic tech skillsCustomer service experience, communication skills
Work EnvironmentInternal systems, Amazon platformsCustomer interaction via chat, email, phone
Employer & Industry UsageAmazon's internal teams, corporate rolesCustomer support, retail service
Search & Comparison IntentUnderstanding internal roles, career growthCustomer support jobs, remote support roles

Remote Amazon Internal roles focus on internal operations, system management, and corporate tasks within Amazon, requiring internal knowledge and technical skills. In contrast, Remote Amazon Customer Service Associate positions involve direct customer interaction, handling inquiries, and providing support, emphasizing communication skills. Both roles are remote but serve different functions within Amazon's ecosystem.

What are popular job titles related to Remote Amazon Internal jobs in Utah? For Remote Amazon Internal jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Internal jobs in Utah look for? The top searched job categories for Remote Amazon Internal jobs in Utah are:
What cities in Utah are hiring for Remote Amazon Internal jobs? Cities in Utah with the most Remote Amazon Internal job openings:
Remote Amazon Internal jobs near you
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

UVeye

Magna, UT • On-site, Remote

$36 - $43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Technical Customer Support Engineer Tier II to join our Support team. You'll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products-while serving as a key problem-solver for our customers and internal teams. In this role, you'll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
This position includes working second shift, hours 2:00 pm - 10:00 pm PST. Fully remote.
A day in the life and how you'll make an impact:
  • Assist in the installation, configuration, and calibration of UVeye products for clients
  • Provide on-site technical support during product installations to ensure proper setup and operation
  • Troubleshoot and resolve customer technical issues related to machine performance and software
  • Monitor, maintain, and update systems to ensure continuous product functionality
  • Prepare detailed documentation and reports on installation and calibration activities
  • Act as a technical point of contact for clients during installation, calibration, and troubleshooting
  • Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
  • Ensure effective incident management by tracking and resolving technical issues promptly

Requirements
  • 3+ years of experience in Tier II support, systems administration, or QA engineering
  • Bachelor's degree in Computer Science or a related field
  • Proficiency with Linux, Docker, and Kubernetes
  • Strong troubleshooting skills across hardware and software domains
  • Hands-on experience with hardware setup, installation, and calibration
  • Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
  • Team-oriented with a customer-first mindset
  • Experience with cloud platforms like AWS, Azure, or GCP
  • Familiarity with networking equipment (switches, routers, firewalls, load balancers)
  • Comfortable using tools like Zendesk, JIRA, and Confluence
  • Able to work independently and manage multiple priorities under pressure
  • Ability and willingness to work on second shift - hours 2:00 pm - 10:00 pm PST

Ideally, we're looking for:
  • Experience working in startup environments
  • Proficiency in scripting (Bash, Python)
  • Experience with deployment and automation tools such as Terraform and Helm

Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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