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Remote Amazon Freight Partner Jobs in Texas (NOW HIRING)

Freight Coordinator

Dallas, TX · On-site +1

$50K - $58K/yr

... partnerships with industry and operating executives. ZMC approaches its investments in ... This position is not remote and will have an office. Job responsibilities * Establish and lead ...

Cloud Platform Senior Consultant - Remote

Houston, TX · Remote

$55.75 - $76/hr

... Amazon Redshift, Google BigQuery, Amazon MSK (Kafka), and Google Pub/Sub--as well as analytics ... We partner closely with application development teams to tune, troubleshoot, and optimize ...

New

... partner with brands to optimize their Amazon presence through PPC, SEO, catalog management, and ... Benefits What's on Offer * Full-time, remote role aligned with US working hours * Opportunity to ...

... partner with brands to optimize their Amazon presence through PPC, SEO, catalog management, and ... What's on Offer * Full-time, remote role aligned with US working hours * Opportunity to work with ...

... partner with brands to optimize their Amazon presence through PPC, SEO, catalog management, and ... Benefits What's on Offer * Full-time, remote role aligned with US working hours * Opportunity to ...

Fully Remote - Work from anywhere Flexible hours - Choose your own schedule ⏰ No Base Salary ... Build and nurture strong partnerships with brands and agencies to book top talent for campaigns.

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Showing results 1-20

Remote Amazon Freight Partner information

What is a Remote Amazon Freight Partner?

Remote Amazon Freight Partners are independent businesses or individuals who contract with Amazon to provide freight transportation services, such as delivering packages and goods to customers or fulfillment centers. These partners operate their own fleets or work with carriers to transport Amazon shipments, but they do so remotely, meaning coordination and management can often be handled online without being physically present at Amazon facilities. This role allows for flexible logistics management and is ideal for those with experience in transportation and operations. Partners benefit from Amazon's vast network while also maintaining their own business autonomy. The program aims to expand Amazon's delivery capabilities and create business opportunities for logistics professionals.

What is the difference between Remote Amazon Freight Partner vs Remote Amazon Delivery Associate?

AspectRemote Amazon Freight PartnerRemote Amazon Delivery Associate
Required CredentialsDriver's license, background check, delivery experienceDriver's license, background check, delivery experience
Work EnvironmentManaging freight logistics, coordinating shipments remotelyDelivering packages to customers, route navigation
Employer & Industry UsageAmazon logistics, freight transportationAmazon last-mile delivery services

The main difference is that Remote Amazon Freight Partners focus on managing freight logistics and coordinating shipments remotely, while Remote Amazon Delivery Associates are involved in delivering packages directly to customers. Both roles require similar credentials and operate within Amazon's logistics network, but their responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Remote Amazon Freight Partner, and why are they important?

To thrive as a Remote Amazon Freight Partner, you need a strong understanding of logistics, supply chain management, and business operations, often supported by experience in transportation or fleet management. Familiarity with Amazon's logistics platforms, route optimization software, and compliance with Department of Transportation (DOT) regulations is typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help manage remote teams and ensure timely deliveries. These competencies are crucial for maintaining efficient operations, meeting performance standards, and ensuring customer satisfaction in a dynamic logistics environment.

How does a Remote Amazon Freight Partner typically interact with other team members and Amazon logistics coordinators?

As a Remote Amazon Freight Partner, effective communication is essential since you coordinate shipments, manage drivers, and liaise with Amazon logistics coordinators virtually. You’ll use various digital tools and platforms to stay connected, provide updates on freight movement, resolve issues, and ensure compliance with delivery standards. Regular virtual meetings and prompt response to messages are common, fostering a collaborative environment despite the remote nature. Being proactive in communication helps build trust with both your team and Amazon’s support staff.

What are the most commonly searched types of Amazon Freight Partner jobs in Texas?

The most popular types of Amazon Freight Partner jobs in Texas are:

Amazon Connect CX and Platform Specialist, Senior Consultant

TTEC Digital

Austin, TX • Remote

$105K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago


Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.

The TTEC Digital AWS Partner Practice is comprised of more than 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally, and has delivered more than 500 AWS customer launches that improved customer experience for more than 3.5 million conversations to date.

TTEC Digital is seeking an Amazon Connect CX and Platform Specialist, Senior Consultant to join our team. This is a remote role based in the US.  As a key member of our delivery teams, the Amazon Connect CX and Platform Specialist designs, configures, and supports AI-enabled contact center experiences in Amazon Connect. This role turns customer experience requirements into working Amazon Connect capabilities across contact flows, Lex orchestration, voice and chat journeys, Agent Workspace, Contact Lens, routing, queue operations, reporting, and external system integrations. The ideal candidate is hands-on with Amazon Connect and comfortable working at the boundary of traditional CCaaS, conversational AI, and agent-assist capabilities.

What you'll be doing:
  • Design and configure Amazon Connect contact flows, including self-service IVR, authentication branches, error and retry handling, DTMF fallback paths, transfers, routing logic, and escalation patterns.
  • Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent routing, confidence-driven escalation, and Amazon Lex orchestration within Amazon Connect.
  • Implement omnichannel customer experiences across voice and chat, including channel-specific response design and seamless handoff to live agents.
  • Configure and optimize Amazon Connect Agent Workspace capabilities, including screen pops, Amazon Q in Connect, real-time knowledge suggestions, and agent-assist context passed from customer interactions.
  • Configure Contact Lens capabilities such as transcription, sentiment analysis, compliance keyword detection, auto-summarization, and after-call work automation where appropriate for the client solution.
  • Support operational CCaaS design and implementation, including queue management, routing profiles, supervisor tooling, real-time reports, historical reporting, and agent or queue performance metrics.
  • Integrate Amazon Connect with external systems using SaaS APIs, CRM screen pops, analytics platforms, and data lake patterns needed to support reporting and operational visibility.
  • Partner with conversational designers, GenAI specialists, business stakeholders, and engineering teams to ensure platform build, customer journeys, AI integrations, and operational reporting align to the solution design.
Skills and experience you bring:
  • Hands-on Amazon Connect experience, including Contact Flows, Agent Workspace, Contact Lens, reporting, queue configuration, routing, and supervisor capabilities.
  • Experience building self-service IVR flows and AI-integrated customer journeys in Amazon Connect.
  • Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center environment.
  • Experience integrating Amazon Connect with external systems, including CRM screen pops, SaaS APIs, and external analytics platforms.
  • Understanding of operational CCaaS concepts such as queue management, routing strategy, agent performance metrics, supervisor workflows, escalation paths, and reporting.
  • Ability to work from incomplete or high-level business requirements and translate them into practical Amazon Connect platform designs and implementation tasks.
  • Functional understanding of agile delivery methods and experience collaborating with project managers, business analysts, developers, architects, and client stakeholders.
  • Comfort working where traditional CCaaS capabilities intersect with AI-driven customer and agent experiences.
Preferred experience:
  • Experience with Connect AI Agents, Amazon Q in Connect, NLX, ACXD, or other AI-enabled contact center capabilities.
  • Experience in financial services, healthcare, public sector, or another regulated industry.
  • Experience with bilingual or multilingual journey design.
  • Experience with data lake configuration, contact center analytics, or external reporting integrations.
  • Experience supporting production readiness, operational handoff, and post-launch optimization for Amazon Connect implementations.
$105,000 - $160,000 a year
#LI-BN1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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