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Remote Amazon Driver Support Jobs in Orem, UT (NOW HIRING)

Purple

Amazon Supply Chain Manager (Remote)

Lehi, UT · On-site +1

$76K - $90K/yr

Amazon Inventory & Replenishment Management * Own FBA replenishment planning end-to-end, including ... Distinguish preference/expectation-based return drivers from product defect signals, maintain a ...

Bread Financial

Senior Staff Agentic AI Engineer

Draper, UT · On-site +1

$99K - $134K/yr

That's why we empower you with the tools and support to create your own success story. Be ... Amazon Web Services (AWS) * Datadog * OpenAI * Grafana * Graph Databases * Large Language Models ...

Mortenson

Operations Manager - BLUvera

Eagle Mountain, UT · Remote

$118K - $178K/yr

Paul, MN or remote, then deployed to different project sites on a weekly basis, returning home at ... Support Plant Manager in developing business cases for new assembly or manufacturing opportunities ...

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Remote Amazon Driver Support information

See Orem, UT salary details

$14

$34

$59

How much do remote amazon driver support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote amazon driver support in Orem, UT is $34.66, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $40.53 per hour, depending on experience, location, and employer.

How to become a Remote Amazon Driver Support?

To become a Remote Amazon Driver Support, candidates typically need customer service experience, strong communication skills, and familiarity with delivery operations. A high school diploma or equivalent is usually required, and proficiency with computers and remote communication tools is beneficial. Applying through Amazon's careers website and completing the company's interview process are essential steps.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

What are popular job titles related to Remote Amazon Driver Support jobs in Orem, UT?

For Remote Amazon Driver Support jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Driver Support jobs in Orem, UT look for?

The top searched job categories for Remote Amazon Driver Support jobs in Orem, UT are:

Remote Amazon Driver Support jobs near you

Amazon Supply Chain Manager (Remote)

Purple

Lehi, UT • On-site, Remote

$76K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Purple Innovation rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

22nd of 51 rated furniture manufacturers

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.
Compensation
The compensation target for this role is: $76,500 - $90,000
Job Summary
Purple is seeking an Amazon Supply Chain & Inventory Manager to own end-to-end Amazon marketplace inventory operations as we scale our presence on the platform. This role is directly accountable for FBA replenishment planning, demand forecasting, in-stock rate performance, and out-of-stock risk mitigation across Purple's mattress and pillow assortment. Reporting to the Director of Marketplaces with a strong dotted line to Logistics and Supply Chain, this person serves as the critical bridge between Purple's internal operations and Amazon's fulfilment network.
Job Description
Essential Duties & Responsibilities:
Amazon Inventory & Replenishment Management
  • Own FBA replenishment planning end-to-end, including shipment creation, inbound routing, and fulfilment center placement, while monitoring daily in-stock rates by ASIN and proactively resolving out-of-stock risks before they impact sales.

  • Manage Amazon storage limits, IPI score health, and stranded inventory to optimize FBA capacity and avoid long-term storage fees; determine and maintain appropriate safety stock levels by SKU based on lead times, sales velocity, and seasonal demand patterns.

  • Evaluate FBA vs. FBM/Seller-Fulfilled Prime decisions for oversized and non-standard SKUs (critical for Purple's mattress catalog).

Required Skills, Education, Experience:
Demand Planning & Forecasting
  • Build and maintain ASIN-level demand forecasts using Amazon sales data, seasonality trends, promotional calendars, and new product launch timelines.

  • Translate Amazon demand signals into actionable replenishment and production requests for the internal supply chain and logistics teams.

Supply Chain Coordination (Dotted Line to Logistics & Supply Chain)
  • Serve as the primary Amazon inventory liaison to Purple's Logistics and Supply Chain team - communicating reorder triggers and urgency levels proactively, escalating supply constraints before they become OOS events, and ensuring inbound lead times are accurately reflected in replenishment planning.

  • Coordinate inbound shipment timelines from Purple's DCs or 3PLs to Amazon FCs and maintain and update lead time assumptions by SKU and route as supplier or logistics conditions change.

Reporting & Analytics
  • Build and maintain dashboards tracking key Amazon inventory KPIs: in-stock rate, weeks of cover, restock lag, OOS frequency, and sell-through rate and provide weekly inventory health reporting.

  • Manage FBA reimbursement of reconciliation for lost, damaged, or miscounted inventory.

  • Identify systemic inventory risks and present data-backed recommendations to improve replenishment processes.

Voice of Customer & NCX Monitoring
  • Monitor ASIN-level NCX scores and customer return reason data in Seller Central, identifying ASINs approaching Amazon's defect thresholds and escalating to eCommerce and Product teams before account health action is triggered.

  • Distinguish preference/expectation-based return drivers from product defect signals, maintain a running NCX risk tracker, and include findings in weekly inventory health reporting to eCommerce and Supply Chain leadership.

Required Skills, Education, Experience:
  • Bachelor's degree in supply chain management, Business, Operations, or a related field; equivalent work experience considered.

  • 3-5 years of experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning.

  • Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment.

  • Experience with oversized or bulky FBA categories (furniture, bedding, or similar) strongly preferred.

  • Background working cross-functionally with logistics, warehousing, or 3PL teams to execute inventory plans.

  • Experience building demand forecasts at the SKU or ASIN level using sales data and market signals

Skills & Competencies
  • Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures

  • Strong analytical skills; comfortable building and maintaining inventory models in Excel or Google Sheets. Experience with BI tools (Tableau, Looker, or similar) is a plus.

  • Understanding safety stock and lead time modeling concepts, including how to account for variability in supplier and carrier performance.

  • Ability to translate inventory data into clear, urgent, and actionable communication for cross-functional partners in supply chain and logistics.

  • Familiarity with inventory planning tools (e.g., Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar) is a plus.

  • Detail-oriented, organized, and comfortable managing multiple SKUs and fulfillment scenarios simultaneously.

  • Self-directed and proactive - this role requires owning problems and driving solutions without waiting to be asked.

BENEFITS AND PERKS
  • Medical, Dental, Vision
  • 401(k) Match
  • Flexible PTO
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products

WHY WORK AT PURPLE?
  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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