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Remote Amazon Driver Support Jobs in Texas (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... The role focuses on designing and developing customer engagement workflows, integrating Amazon ...

Gohfr, Inc.

OnDemand Delivery Driver

Grand Prairie, TX · On-site +1

$16 - $20/hr

This position supports a large healthcare client, delivering essential medicine to patients' homes ... Experience with other gig platforms (e.g., Uber, DoorDash, Amazon Flex) highly desirable * Pass ...

Brunswick Corporation

Driver- Remote

Houston, TX · On-site +1

$22 - $26/hr

We are looking for an experienced Remote Route Driver to join our TX team! This route includes ... As the clear leader in the marine industry, we're committed to our values and supporting our ...

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All JobsAmazon Driver Support JobsRemote Amazon Driver Support JobsRemote Amazon Driver Support Jobs in Texas

Remote Amazon Driver Support information

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support, and why are they important?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.
What are popular job titles related to Remote Amazon Driver Support jobs in Texas? For Remote Amazon Driver Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Driver Support jobs in Texas look for? The top searched job categories for Remote Amazon Driver Support jobs in Texas are:
What cities in Texas are hiring for Remote Amazon Driver Support jobs? Cities in Texas with the most Remote Amazon Driver Support job openings:
Remote Amazon Driver Support jobs near you
Infographic showing various Remote Amazon Driver Support job openings in Texas as of May 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.
Presales Solution Architect - Amazon Connect

Presales Solution Architect - Amazon Connect

TTEC Digital

Austin, TX • On-site, Remote

$110K - $150K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital AWS Practice is seeking a Presales Solution Architect to join our growing AWS Practice. This is a 100% remote role based in North America.
We currently have a need to hire an experienced AWS Presales/Solution Architect to be the technical subject matter expert supporting the development of relationships and opportunities with customers. You will work closely with our customers' C-Level and Technical Executives to define a next generation Customer Experience vision in AWS built on AI then design the technical solutions that will enable the vision. Customers will look to you as the expert to help them achieve their business goals through technology leveraging the power of AWS services.
Your knowledge and experience in Amazon Connect, AWS, intelligent automation, voice applications, digital channels, Generative AI, journey orchestration, voice self-service, and conversational Bot solutions space will be the key for success. We offer a highly competitive compensation package that includes a base salary and quarterly upside earning potential.
What you'll be doing
  • Be the subject matter expert in AWS and Amazon Connect-based solutions in conversations with customers
  • Figuring out how to piece together solutions across AWS and other leading ISV solutions such as Verint, PEGA, Salesforce, and more as a cohesive, integrated solution
  • Design innovative solutions based on customer needs, requirements, and input that incorporate
  • Lead technical discovery with customers during the sales cycle
  • Deliver immersive demonstrations to showcase what can be done with Cloud, AI, and other tools for Customer Experience
  • Work closely with Business Development in defining technical strategy for opportunity pursuits and territory planning
  • Develop Presentations, Proposals, and Workshops based on customer need
  • Educate customers, partners, and peers on the value and benefits of AWS
  • Create Statements of Work that will implement the vision of the customer
  • Lead Workshops with Customers and Prospects on AWS
  • Build and nurture relationships with AWS and other vendor Solution Architects and Technical Leaders
  • Contribute to and leverage TTEC's Solution Frameworks
  • Provide support for RFP Response
  • Work closely with Product and Services leadership to identify trends in Customer Needs to grow portfolio
  • Helping customers to expand beyond Amazon Connect to other AWS Services such as EKS, Sagemaker, Bedrock, S3, EC2, and more

What skills you will bring:
  • 3+ years proven track record of customer-facing experience designing complex solutions in a Technical Pre-Sales role (Sales Engineer, Solution Architect, etc.)
  • 3+ years of expertise in Amazon Connect and AWS
  • 7+ years of experience in information technology or application development
  • Relevant Certifications or Accreditations in AWS
  • Ability to think critically and logically articulate technical recommendations into customer business value - both verbally and through compelling presentations and proposals
  • Excellent communication skills with the superpower to translate complex technical concepts to a variety of audiences
  • Experience working with Customers and Partners
  • Ability to travel up to 30% for Customer and Partner meetings

$110,000 - $150,000 a year
#LI-JF1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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