2

Remote Amazon Driver Support Jobs in Pennsylvania

CHANNEL SALES MANAGER IV (Remote)

PA · On-site +1

$112K - $168K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... support and develop new programs with customers • Coordinate with regional distributors and ... S. driver's license. • The successful candidate will encompass the skills to successfully compete ...

Principal, Data Engineering (Remote)

Philadelphia, PA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support the design, development and maintenance of data pipelines for processing Research and ... Establish data warehousing solutions using Amazon Redshift. * Build and maintain standard data ...

TDK SensEI Remote role with preference for Midwest, Southeast, and North East. Overview TDK SensEI ... Amazon Web Services (AWS). This role is focused on converting AWS-sourced leads and co-sell ...

TDK SensEI Remote role with preference for Midwest, Southeast, and North East. Overview TDK SensEI ... Amazon Web Services (AWS). This role is focused on converting AWS-sourced leads and co-sell ...

Head of Engineering (Remote)

Fort Washington, PA · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Named in Fortune's 2020 'Future 50' list, ahead of Facebook and Amazon * Ranked in Forbes' 2020 ... Stop COVID-19 Fund' and pledged one billion yen to support COVID-19 related initiatives Due to our ...

Head of Engineering (Remote)

Fort Washington, PA · Remote

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Named in Fortune's 2020 'Future 50' list, ahead of Facebook and Amazon * Ranked in Forbes' 2020 ... Stop COVID-19 Fund' and pledged one billion yen to support COVID-19 related initiatives Due to our ...

Head of Engineering (Remote)

Fort Washington, PA · Remote

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Named in Fortune's 2020 'Future 50' list, ahead of Facebook and Amazon * Ranked in Forbes' 2020 ... Stop COVID-19 Fund' and pledged one billion yen to support COVID-19 related initiatives Due to our ...

Senior Staff Agentic AI Engineer

Chadds Ford, PA · On-site +1

$105K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

That's why we empower you with the tools and support to create your own success story. Be ... Amazon Web Services (AWS) * Datadog * OpenAI * Grafana * Graph Databases * Large Language Models ...

Showing results 41-60

Remote Amazon Driver Support information

How to become a Remote Amazon Driver Support?

To become a Remote Amazon Driver Support, candidates typically need customer service experience, strong communication skills, and familiarity with delivery operations. A high school diploma or equivalent is usually required, and proficiency with computers and remote communication tools is beneficial. Applying through Amazon's careers website and completing the company's interview process are essential steps.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

What are the most commonly searched types of Amazon Driver Support jobs in Pennsylvania?

The most popular types of Amazon Driver Support jobs in Pennsylvania are:

What are popular job titles related to Remote Amazon Driver Support jobs in Pennsylvania?

For Remote Amazon Driver Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Driver Support jobs in Pennsylvania look for?

The top searched job categories for Remote Amazon Driver Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Amazon Driver Support jobs?

Cities in Pennsylvania with the most Remote Amazon Driver Support job openings:

Senior Cloud DevOps Engineer

Michael Baker International

Moon Township, PA • Remote

$124K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Michael Baker International rating

8.9

Company rating: 8.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

55th of 447 rated engineering


Job description

  • Candidates will be required to complete identity verification and one face to face interview at one of our offices nationwide. https://mbakerintl.com/locations/
  • This position operates on a remote work schedule in the United States. 
  • No sponsorship is provided for this role; all candidates must be eligible to work for any employer in the United States without restrictions indefinitely.

Digital Solutions Practice

Michael Baker International's Digital Solutions practice designs, builds, and operates the cloud, data, and technology platforms that enable MBI's mission-critical engineering and consulting work. With expertise spanning multi-cloud infrastructure, cybersecurity, application delivery, and AI/ML enablement, the Digital Solutions team drives the digital transformation of MBI's internal and client-facing capabilities in support of the company's Vision 2030 strategic roadmap. The practice supports a broad portfolio of engineering disciplines-transportation, infrastructure, water, environment, and federal services-by delivering scalable, secure, and resilient technology foundations that accelerate project delivery and operational excellence. Guided by principles of automation, infrastructure as code, and DevOps best practices, Digital Solutions maintains a modern technology environment that supports thousands of professionals across the enterprise and positions MBI as a technology-forward leader in the architecture, engineering, and construction industry.

What We're Looking For

Michael Baker International is seeking a Senior Cloud DevOps Engineer to join our Digital Solutions team in a fully remote capacity. In this hands-on senior role, you will design, build, and maintain MBI's enterprise cloud infrastructure across Microsoft Azure and Amazon Web Services collaborating with the VP of Product, VP of Infrastructure, and CISO to align cloud platforms with product delivery, operational reliability, and security compliance. You will play a pivotal role in advancing MBI's Vision 2030 digital transformation strategy-driving CI/CD automation, Infrastructure as Code practices, AI/ML infrastructure enablement, and platform engineering across the enterprise.

What You'll Do

  • Design and implement enterprise-scale multi-cloud infrastructure across Microsoft Azure and AWS, with a focus on Azure as the primary platform, ensuring high availability, fault tolerance, and performance for all environments and services.
  • Develop and deploy Infrastructure as Code (IaC) using Terraform as the primary tool, with proficiency in ARM/Bicep and AWS CloudFormation to standardize cloud provisioning, enforce configuration governance, and enable repeatable, version-controlled deployments.
  • Build and maintain CI/CD pipelines using GitHub Actions and GitHub as the primary version control system to automate build, test, and deployment processes aligned with product delivery timelines.
  • Establish comprehensive monitoring, observability, and incident response capabilities using Azure Monitor, CloudWatch, Datadog, and Prometheus to uphold enterprise SLAs, detect anomalies, and drive continuous reliability improvement.
  • Manage Azure infrastructure fundamentals including subscriptions, tenants, VNets, VWAN, Network Security Groups, and firewalls to establish secure, scalable, and compliant cloud foundations.
  • Drive cloud cost optimization through FinOps practices-leveraging Azure Cost Management and AWS Cost Explorer to right-size resources, implement governance frameworks, and eliminate waste across the enterprise.
  • Enforce security and compliance standards across cloud environments in partnership with the CISO, implementing IAM controls, network segmentation, encryption, and zero-trust architecture aligned with SOC 2, FedRAMP, and CMMC requirements.
  • Serve as MBI's primary technical liaison with Microsoft Azure and AWS-managing vendor partnerships, coordinating architecture reviews, and aligning the cloud roadmap with provider capabilities and strategic initiatives.
  • Write automation scripts and tools in Python, Bash, or PowerShell to streamline infrastructure deployment, system integration, and DevOps workflows.

What You Need to Succeed

Required:

  • Bachelor's Degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent practical experience will be considered
  • 5+ years of hands-on experience designing, building, and managing cloud infrastructure in production environments across both Microsoft Azure and AWS
  • Deep expertise in Infrastructure as Code including Terraform, Azure Resource Manager/Bicep, and AWS CloudFormation, with demonstrated proficiency in modular design, state management, and environment promotion strategies
  • Proficiency in CI/CD pipeline development and maintenance using GitHub Actions, Azure DevOps, Jenkins, or AWS CodePipeline
  • Strong scripting and coding abilities in Python, Bash, and PowerShell for automation, system integration, and DevOps workflow development
  • Proven experience with cloud security implementation including IAM, zero-trust architecture, network segmentation, and compliance frameworks (SOC 2, ISO 27001, CMMC, FedRAMP)
  • Experience with cloud cost management, FinOps practices, and cloud governance frameworks at enterprise scale
  • Proficiency with monitoring and observability tools including Azure Monitor, AWS CloudWatch, Datadog, Prometheus, and Grafana
  • Strong communication and collaboration skills with the ability to engage technical and non-technical stakeholders including CTO-level executives
  • Preferred: Hands-on experience with Kubernetes (AKS, EKS), Docker, and container orchestration in production environments
  • Preferred: Experience building and managing cloud infrastructure for AI/ML workloads including GPU compute, vector databases, and model serving pipelines
  • Preferred: Experience with platform engineering practices and internal developer platform (IDP) development
  • Preferred: Professional certifications in AWS (Solutions Architect Professional), Microsoft Azure (Solutions Architect Expert), or HashiCorp (Terraform Associate)

Preferred:

  • Hands-on experience migrating infrastructure and workloads from AWS to Azure.
  • Experience with PowerShell, Ansible, or other infrastructure automation frameworks.
  • Expertise in Kubernetes (AKS, EKS) and Docker container orchestration in production environments.
  • Experience building and managing cloud infrastructure for AI/ML workloads including GPU compute, vector databases, and model serving pipelines.
  • Professional certifications in AWS (Solutions Architect Professional), Microsoft Azure (Solutions Architect Expert), or HashiCorp (Terraform Associate).
  • Experience with cloud cost management, FinOps practices, and governance frameworks at enterprise scale.
  • Site Reliability Engineering (SRE) background with exposure to SLI/SLO definition and incident response frameworks.
  • Experience with platform engineering practices and internal developer platform (IDP) development.

Compensation

The approximate compensation range for this position is $110,000 to $190,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

Why Choose Us

  • Medical, dental, vision insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life, AD&D, short-term, and long-term disability
  • Professional and personal development
  • Generous paid time off
  • Commuter and wellness benefits

#LI-JH1

#LI-REMOTE

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.
Based in Pittsburgh and with over 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.
We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.
We Make a Difference.

Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status.
EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.


What Michael Baker International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom